Quick Question!

Have you ever purchased from PartSelect.com before?

Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
1,126-1,140 of 1,609
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

howling sounds in the freezer; blower fan cycles on/off

  • Customer: William from Champaign, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
------------- defrost heater replacement --------------------------
- unplug the refrigerator
- unload all shelves underneath ice maker
- move ice crem into the refrigerator section
- remove all shelves and the bottom tray.
- remove light bulb cover and the bulb
- unscrew two 1/8" screws on top corners of the back panel
- unclip the ground clip on top
- pull the back panel up; pull the left side toward yourself
- test 3 thermistors (see instructions below)
- test the thermostat (see instructions below)
- if either thermistors or the thermostat units are defective, they may be the reason for fan malfunction, not the fan itself.
- unscrew 2 philips screws on either side of the defrost heater
- pull it out and unplug the 2 wires on either end. Replace with a new part.
- putting together is the reverse of disassembly
- move ice cream back to the freezer


--- thermistor testing

- unplug the refrigerator
- locate thermistors to be tested. There's one on evaporating coils, one on bot. left of the freezer (behind deep tray, with white wires), 1 in fridge section (top left, in the corner, inside square white wire conduit; undo the top 1/8" screw ONLY and pull conduit up).
- without disconnecting from the circuit, place a thermistor in a cup of ice water. Wait for 5 minutes
- locate the main control board. Locate and unplug the J1 connector. The pinout, starting from the side with all wires connected:
* pin 5: ground
* pin 4: evaporator thermistor
* pin 3: freezer
* pins 2,1: fresh food thermistor
- use an ohmmeter to measure resistance. Push the needle of the ohmmeter into the socket, where the wire plugs in, without trying to remove the wire. It should be 16.3 kOhm +/- 5% (for 0 deg C)

to replace a thermistor
- cut out the old thermistor, leaving as much wire as possible
- strip the wires, twist them pairwise
- use a bell connector filled with RTV silicone, to ensure that no moisture can get to the connection
* others have also used butt splices and screw-on caps with electrical tape (for moisture isolation)
- using a proper crimping tool, squeeze the bell connector to secure the wire

------------- thermostat testing ---------------------------------
- it's a round quarter-sized cylinder w/ pink and orange wires
- check for bulging (= burnt)
- locate temperature ratings on the side of the thermostat. It should read e.g. 140-30F. This means it's switches to open circuit when >140F is reached and switches to closed circuit when <30F is reached.
- unplue the 6 pin connector that has thermostat.
- test the thermostat. Orange wire is in the 6-pin connector; pink wire can be disconnected from the defrost heater under the evaporation coil. It should read closed circuit (no R).
- place the thermostat into a cup of boiling water. It should open.
- if OK, reattach the thermostat

frost would build up on back of freezer, and stop cooling

  • Customer: ross from soddy-daisy, TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video of the repair, and followed their procedure. First turned off ref. removed trays, removed light and then back panel. located defrost heater at bottom of condensing coils. Removed and replaced. reassembled and ref. works great. Thanks ross

Freezer Not Defrosting

  • Customer: juris from gainesville, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
A very simple install. Requires the removal of 4 screws and plugging in new heating element refer to the excellent diagrams provided on line

Auto defrost of my 9 year old refrigerator had stopped working

  • Customer: John from Sharps Chapel, TN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I am very impressed with the information on your website with drawings of my refrigerator and parts needed to fix it. To replace the heater I turned the power to the refrigerator off, removed the panel which covers the cooling coils and heater. To replace the heater I removed two screws which hold the bracket assembly and unplugged the AC power leads to the heater. The old heater had totally failed. The refrigerator is now working normally again. Thanks so much for your great support. I ordered the heater on a Thursday afternoon and received the new heater and bracket assembly the next day. The price was also very reasonable.

Freezer section not defrosting and refrigerator section not cooling

  • Customer: Morris from Suffolk, VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplug the unit. Remove the food from the freezer. The following three items must be removed to access the panel in the back of the freezer. 1. Remove the shelves below the ice maker. 2. Lift up the plastic shield over the light to remove and then 3. Unscrew the light bulb. Using the 1/4 in nutdriver, remove the two hex screws at the top of the panel. Carefully slide it up and out past the shelf brackets. Below the cooling coils, identify the defrost heater. Using the phillips screwdriver, remove the two screws, one on the left and one on the right. Carefully manipulate the heater to pull down and remove the slip-on electrical connections at either end. Reversing the procedure, install the new defrost heater slipping on each of the electrical connections and then screwing in the two screws. Be sure to position the wires they were originally to avoid interference when reinstalling the panel. Slip the panel in place behind the shelf brackets and align the holes. Insert and tighten the hex screws. Screw in the lightbulb and replace the plastic light cover. Replace the shelves. Return your food and plug the unit back in. Done!

Fridge/Freezer getting too warm

  • Customer: Nick from Burnt Cabins, PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!

Fridge wouldn't keep temp

  • Customer: Richard from Nesquehoning, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
My son replaced both temperature sensors and the fridge works great now!!! Like brand new again!!!!

fridge to warm

  • Customer: Michelle from Chimacum, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
followed part select video instructions

Freezer working but fridge not cooling.

  • Customer: Kent from Bartlesville, OK
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Totally followed the instructions of the video that came with the sensor. Unplugged the the fridge, defrosted the freezer. Cut off the main sensor that usually is the one that goes out. Installed the the new sensor with new wire terminals, crimped them and covered with electrical tape. Fridge works like a charm. Partsselect is excellent. Saved me a few hundred dollars versus having a GE Tech come and do it.

Refrigerator freezing.

  • Customer: Wayne from Rancho Cordova, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Temp. Sensor was under an egg shaped cover on the left side wall in the refrigerator. Remove the cover, cut the two wires to the old sensor and remove it. Connect the new sensor to the two wires using butt connectors. Replace cover and done.

extreme frost build up inside in back of freezer,also veggies were freezing in the fridge draw

  • Customer: larry from lisbon, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
no brainer,watched the video,worst thing was to thaw the freezer,it was realy frosted,works like new,very happy thank you.

Refrigerator Fresh Food condenser iced-up. Frozen side OK

  • Customer: Dan from Decatur, GA
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Had to remove all the covers and fans to expose the condenser, which was difficult as the parts were frozen to it. The styrofoam covering the condenser made it almost impossible to defrost it. Therefore, I ripped the styrofoam off to expose the condenser. Was not really difficult to fix the styrofoam cover using metal tape. Replaced temperature sensor in aluminum block, and used butyl sealant to secure. Had to also re-install parts of ice-ball kit that were not well covered. Lots of parts to keep track of, but anyone could do it.

Fridge Side Freezing/Too Cold

  • Customer: michael from silver bay, MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Followed the repair video, was spot on!!

defrost problem (refrigerator/freezer not cooling)

  • Customer: Gordon from Sugar Grove, IL
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After replacing the Defrost Thermostat, Defrost Heater Assembly, and the Main Board, I concluded that the problem must be the Defrost Thermistor, which I replaced in less than 10 minutes and it fixed the problem! I cut the wires on the old thermistor and connected the new one after stripping the wires and taped the new connections with electrical wire. Fast and easy repair (the last part anyway ;).

Food section of fridge always warm

  • Customer: Troy from Dacula, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Located temperature sensor on condenser in the freezer section( as per instructional video ). Cut off bad sensor with wire cutter then soldered on the new sensor and sealed with electrical shrink wrap.
All Instructions for the HSS25GFPJWW
1,126-1,140 of 1,609