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Models > HSS25GFPHWW > Instructions

HSS25GFPHWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPHWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPHWW
1,156-1,170 of 1,604
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Frost Buildup In Ice Dispenser Shoot

  • Customer: Raymond from Los Gatos, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort, SC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

Ice maker door was not closing.

  • Customer: Idichandi from Coppell, TX
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.

Wouldn't dispense ice

  • Customer: Ed from Ann Arbor, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions in your video (pretty cool). I did have problems removing the escutcheon as your video directed. My refrigerator is different. I found three small holes at the bottom of the instrument panel. I used a small Allen (hex) wrench to pop the retaining clips out of the holes and the instrument panel could then be removed. I didn't have to remove the escutcheon at all. Everything else went as your video showed. Ice maker works great now.

ice dispenser shute was leaking and rusted

  • Customer: MARY from YUBA CITY, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced parts that were ordered; all matched up and refrigerator is now operating at peak performance again. Much cheaper than having a repairman and now we know it is repaired properly. thanks for your help is having the parts we needed.

ice dispenser didn't work correctly.

  • Customer: JORGE from HUNTERSVILLE, NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Very easy to replace these parts. Thankas to part select for telling me how to do it. You are very helpful.

Freezer "flapper" would not shut causing condensation

  • Customer: Richard from LAGUNA NIGUEL, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

Ice maker, door flap would not close

  • Customer: Michael from Groton, CT
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
So simple, just watched your excellent video. Replaced the solenoid as per instructions. This saved me a ton of money. Thanks to Parts Selet and Google search.

My refrigerator had a clicking noise

  • Customer: John from El Sobrante, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video on the main control board removal and installation I had no problem replacing it. It was very simple.

freezer and fridge warm

  • Customer: Brian from Bluemont, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
diagnose problem would not come out of defrost cycle researched issue on line with model & serial # found issues with control board and boards were upgraded purchased new board installed in 15 minutes and been working fine

Both, refrigerator and freezer stopped cooling. Fan was working, but the compressor didn’t turn on.

  • Customer: PAULO from HIALEAH, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First of all, you must watch the video on the partselect.com site. The video helps a lot. Then, you can start disconnecting the power cable; unscrew the cover of the main control board. Disconnected the connections from the old board. Unplug the board with a help of a small plier. Installed the new board, connect all connections back. Put the cover back. Connect back the power cable. Unit is running as a brand new.

freezer cold fresh food side not cold evaporator covered in ice.

  • Customer: Ignacio from Chicago, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I changed the defrost thermostat and the evaporator thermistor and the main control board I didnt change the defrost heater because I tested it for continuity and it did have continuity, the freshfood section and freezer section thermistors had 16.3 k ohms + - 5 % so I didnt change those, and the problem got worst now the freezer section wont cool under 40 degrees and the fresh food section is about 50 - 60 degrees I might as well put the old board on at least the freezer was actualy freezing for a week or so, before it needed defrosting.

unit not cooling or freezing

  • Customer: David from Omaha, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
contacted partselect online,chose part from part listings and ordered the part online. PartSelect sent the part quickly and I changed it as soon as it came in. Took about 20 minutes total.This is a good web site and i will recomend it to others. The ice maker won't work now so I'll have to order the parts to fix that.

First warm day of summer noticed beverages were cool but not cold pulled the refrigerator away from the wall and noticed quikly the condensor fan was not working

  • Customer: Mark from Athens, ME
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
We were not sure if the problem was with the fan or the main control board after reading other posts with similar problems we decided the main control board was most likely the problem our unit is over 5 years old with heavy use. We left the fridge pulled away from the wall and put a medium size fan aimed toward the condensor, compressor area and that worked bringing the temperature down and the unit did shut off. This further assured us that it was probably the main control unit and we also figured with the units age the control board would eventually have to be replaced. It took several days to get the main control unit(not bad)and we left the fan in place during the wait. We watched the video read the instuctions and had just a small problem removing some of the wiring harnesses nothing major. Squeezed the plastic tabs with needle nose pliers my son pulled as I watched everything carefully came off well put the new one in place easily plugged all the wires back on you cannot put them in the wrong place do to the configurations plugged the unit back in and the fan went right to work. Put everything back together and the unit runs as quiet as it did when it was new the part was a little pricey but saved the cost of a repair man
All Instructions for the HSS25GFPHWW
1,156-1,170 of 1,604