Models > HSS25GFPDWW > Instructions

HSS25GFPDWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPDWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPDWW
76-90 of 1516
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Freezer and fresh food section getting warm due to inside coils frosting over.

  • Customer: John from Windham NH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 15 of 19 people found this instruction helpful
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.

Water leaked constantly from water dispenser in door

  • Customer: John from Dexter MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 14 of 16 people found this instruction helpful
Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.

Water if refigerator door is really slow. Ice making is really slow.

  • Customer: Fred from Edgartown MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 16 people found this instruction helpful
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.

The compartment behind control panel with snow

  • Customer: Victor from Houston TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 16 people found this instruction helpful
I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.

Ice & Ice Cream would melt and refreeze

  • Customer: Joe from Suffolk VA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 13 of 14 people found this instruction helpful
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.

I had a water leak (undiscovered) from under my refrig

  • Customer: Daniel from Anderson SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 13 of 15 people found this instruction helpful
After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.

Ice door would not open far enough, ice would get stuck in chute

  • Customer: ERIC from MADISON AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 36 people found this instruction helpful
First remove about 30 screws w/nutdriver that are hidden under door seal then inside of freezer door will come off. Second remove about 10 screws that hold dispenser assy to the inside of door, then support the unit with tape so you don't damage the wires that connect it. Third, pop touchpad loose, then remove three sets of wires plugged into the circuit board. Fourth, remove four screws that hold the ice chute and light assy. Fifth, now remove the 3 screws that hold solenoid. These three screws that hold the solenoid will be very rusty, you may want to replace these also. I went ahead and replaced all the related parts because they are so hard to get to. Also took the opportunity to clean in here with bleach to remove all the black mold and rust.
NOTE: when reassembling the inside of the freezer door to the outside of the door you must loosely attach the door on both sides in the middle first, then the top and bottom. Add some more screws on each side and tighten them all. Now you must check to be sure that the door is not racked. If the door is not sealed at the top or bottom, loosen the screws and twist the door a little and tighten screws and check door again for proper seal. Spent more time adjusting door to seal right than doing the actual repair.

Noticed pieces of broken plastic in my ice cubes.

  • Customer: G from Spring Hill FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 11 people found this instruction helpful
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!

Ice maker quit making ice

  • Customer: Jeffrey from Bluefield WV
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 12 of 15 people found this instruction helpful
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.

Auger asm had broken off part of blade at end of auger and would not rotate ice out of dispencer.

  • Customer: rocky from hartsville SC
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 12 people found this instruction helpful
Removed 3 screws from end of ice storage box,then removed auger asm.Removed c clip on end with flat screwdriver, then disasembled ice crusher blades and nylon/plastic washers.Carefully staging them for reassembly in the correct way.Use pliers to reinstall c clip after new auger is installed

BOTH SLIDES WERE BROKEN

  • Customer: John from Charlotte NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 10 people found this instruction helpful
I REMOVED THE SHELF, UNSCREWED THE SLIDE
RAILS AND REPLACED THEM WITH NEW ONES.
I REPLACED THE SHELF, PUT THE FOOD BACK IN AND I WAS DONE.

THANKS,

JOHN BOWERS

GE Profile Refrigerator Plug for Water Filter

  • Customer: Linda from Liberty NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 11 of 13 people found this instruction helpful
Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.

Compressor does not run

  • Customer: Craig from Soldotna AK
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 22 people found this instruction helpful
The first component I suspect is the relay mounted near the compressor. I installed the replacement relay and still nothing. I then removed the control board, inspected it for burnt circuit paths or components. I noticed the c.b. relay for the compressor's lead had burned away the solder and there was no longer a viable connection. Not sure why this happened but my next step is to a) reestablish a solder connection. If this fails then b) replace the control board.

Iced up Freezer compartment in SxS

  • Customer: Jamison from Heltonville IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 10 of 11 people found this instruction helpful
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!

"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time

  • Customer: Stephen from Spring TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 10 of 11 people found this instruction helpful
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
All Instructions for the HSS25GFPDWW
76-90 of 1516