Models > HSS25GFPDWW > Instructions

HSS25GFPDWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPDWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPDWW
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The freezer section would freeze/frost over

  • Customer: Jaime from Wyckoff NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Part select was great. I entered the model number and was able to locate a list of problems associated with my refrigerator. I was able to view a repair video, courtesy of part select. I followed the instructions and the repair was simple. The hard part was trying to remember how everything went back together. I unplugged the unit and removed the freezer racks. I then unscrewed the back panel within the unit. I then placed an old towel inside the unit and used a hair dryer to melt the ice build up inside. I also removed the light bulb and then removed ice maker. I then located the old defrost thermostat and replaced it as demonstrated in the video. I then located temp sensor and replaced it. It took longer trying to secure the rear panels than the actual repair. My mistake was I had secured the ice maker unit before securing the fan panel. I would secure the large panel first, then followed by the light bulb/fan panel. The ice maker should go in last. It has been 8 days since the repair and it still working! The total cost was $27.

coils in the freezer kept freezing up

  • Customer: rob from modesto CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
by luck i found this very informative website.found the parts i needed and got the job done.i defrosted the freezer coils and made the repairs following the instruction video that was emailed to me by this company. very easy to make these repairs.cost me less than $100 to fix compared to a $90 service fee, plus part,plus labor. Thank you so much!!!!

Fridge side not getting cold, coils icing over

  • Customer: Joseph from Doylestown PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Wasn't sure if my problem was the thermostat or defrost heater, so I just replaced both. 1) Unplug fridge. 2) Remove shelves, guides, and the back cover as needed to access the coils. 3) Defrost coils - a hairdryer works well. 4) Remove and replace heater assembly - it's just 2 screws at the bottom of the coil assembly. 5) Cut wires to the thermostat that is clipped to top of coils. 6) Connect new thermostat with wire nuts and wrap nuts with electrical tape. 7) Clip thermostat back onto coils. 8) Put it all back together. After I removed my heater assembly I took it apart and found that the heater element was broken and looked pretty burned out. Easy fix and a lot cheaper than paying for a service call.

Ice freezing in clumps in bucket

  • Customer: Wayne from Greenville NC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I had already replaced the icemaker and solenoid valve and had not solved my problem. After I looked at the back wall gasket, it was obvious that the element was getting too hot. Installation was really simple- unplug refrigerator cord, remove frozen food and racks, remove light cover and back sheet metal by removing 4 screws, cut and splice wires to new parts. Reinstall.

Freezer and fridge too warm but compressor worked fine.

  • Customer: Juan from Humble TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the step by step instructions on provided by Part Select. I replaced the coil heater and temperature switch.

freezer not defrosting/fridge too warm

  • Customer: sherry from taft CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
first unplug unit then pulled the inside back freezer cover off piled towels around and defrosted the the unit thoroughly. located the defroster unit tested for continuity was good so i replaced the temp sensors they were just nip off the old one and splice in the new one. also replace the defroster thermostat was the same nip and splice. *the parts shop did not find the model #i have but knowing those parts are interchangeable with all G-E models i ordered the parts

Fridge was not cold

  • Customer: Vincent from Wilmington DE
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After ordering the parts. I followed the directions shown in the video. After unplugging electric cord. My insides looked a bit different, but the approach was the same. Unscrewed the nuts holding the back panel in place,disconnected ground wire. Hand a mountain of ice covering the unit, melted it away using hair dryer. Found and replaced defrost themosat,then disassembled defrost heater bracket and noticed the bulb had blown. Installed the new unit in less than 5 minutes. Reassembled the panel, plugged in the fridge and in about 8 hours its was working better than before and all I could think about was that I did and how much money I saved. Wow

extra frost in freezer, not enough cooling in gridge

  • Customer: david from Stanton CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1.- ordered the thermostat replacement.2.- unplugged unit 3.- empty unit, removed racks too(freezer only) 4.- used a hot hair dryer to melt the ice,kept drying water inside the unit. 5.-used electrical pliers carefully removed damage thermostat.6.- putted on new thermostat, used standard wire connectors to keep wires together and wrapped them with black electrical tape. 7.-gentle replaced thermostat back in contact with the other pieces.8.- returned back racks and all removed pieces,drying all water from melted ice.9.- plugged it,...done

freezer compartment icy;fresh food compartment warm

  • Customer: THONG from SPRINGFIELD VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed instructions posted by experts and hands-on experienced owners on PARTS SELECT.Very helpful! Repairs was easy!.Defrost thermostat tried first,unsuccessfull then the DEFROST HEATER HARNESS next :BINGO !. Thank you PARTS SELECT ! Thank You every ones who posted their successful experiences that gave me confidence.From now on I know I can count on PARTS SELECT and its sites to solve my future headaches!

Ref. side warm, ice buildup in freezer

  • Customer: steve from palm city FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Replaced top sensor in ref. and top sensor in freezer as well as defrost thermostat - works as advertised - easy fix, saved a bundle thanks to this site! Parts ordered and shipped quickly and without complications!

WOULD NOT DISPENCE ICE

  • Customer: Gale from Tavares FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
After removing the ice bin from the freezer turn off the ice maker. Removed the clear ice shield(one screw) from the front top of the ice bin. Turned the ice bin upside down and removed the two screws to release the ice crusher box Then removed the screw holding the ice crusher control rod in place, you will also need to release the spring tention and slide the spring along the rod(not to easy) With the rod released you will need to insert your finger into the ice crusher opening and lift the white plate up to allow the rod to be disconnectedd from its hole in the ice crusher parts. Turn the bin right side up and with two flat screwdrivers pry(on the two short sides) opposite each other, insert the flat ends into the gap between the ice crusher box and lift the bin up and out and remove the ice crusher box and auger out of the bin. Once you have the auger and box out, stand the ice crusher box on end and remove the clear plastic plate up the auger(this is a little tricky and you will have to wiggle it around until you can get it up and off the auger shaft. Once you have the plastic plate off, lay the ice crusher box and auger down on its flat side. Hold the auger so it does not turn and remove the C-clip with a flat screwdriver. Remove the auger from the ice crusher box. Hold the auger to prevent the auger from turning and remove the large white nut(left hand thread)turn clockwise to remove. The ice crusher parts can now be removed from the shaft, it is very importment that they are put back onto the new shaft in the right order. To help you get the order correct, place them down onto the workbench with the white nut at the top of a single column with the last item taken off, being closest to you, in the same order and with the front side facing up. Replace the broken auger and install the parts starting with the part closest to you. Once you have the ice crusher parts back onto the shaft reinstall the auger into the ice crusher box and reinstall the C-clip to hold the assembly into the ice crusher box. Now reassembly the unit in the reverse order.Once you have the auger and ice crusher box into the ice bin and the rod and screws in place, you are ready to reinstall the unit into the freezer. Note how the drive arm is positioned and insure the auger drive end is aligned to fit into the drive arm in the back of the freezer. Turn on the ice maker(green light should come on) and reinstall the bin.

Plastic auger blades broke in ice tray

  • Customer: Samuel from Allen KS
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
I watched the video while setting at my computer I had all my tools next to me. It was the easiest instruction video I have ever seen. Thanks Sandy

Ice dispensed too slowly due to a broken fin on auger

  • Customer: Frances from Potwin KS
  • Difficulty: Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Fast shipment, easy instructions via video, would order parts again from you!

Broken ice auger

  • Customer: John from McKinney TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I attempted to remove the broken auger and gave up after failing to be able to remove the part. After watching the video and seeing how to use a putty knife to remove the auger assembly ,it was a piece of cake. I ordered the new part and got it the next day. I was amazed at the speed of delivery.

The auger in my ice tray broke

  • Customer: Daniel from San Antonio TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair went pretty smoothly after I reviewed the video posted with the part. Although I had already dia assembled the part before I had placed my order, the video gave some useful tips. I am very happy with the product and customer service.
All Instructions for the HSS25GFPDWW
1,516-1,530 of 1,592