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Models > HSS25GFPAWW > Instructions

HSS25GFPAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPAWW
1,471-1,485 of 1,569
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Blade sheared off auger

  • Customer: jeffrey from wheatland, WY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I photographed the setup before beginning, but found myself referring to the video provided for the repair. Excellent instruction, and if it wasn't for the video, I would have gotten the blades mixed up, broken some plastic, you know, the typical mistakes a fumblefinger like me would eventually make. Strongly encourage following the step-by-step video for the repair.

auger broke. also auger door.

  • Customer: Skip from Oshkosh, WI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Disassemble all broken parts. ordered new parts from wonderful store/people. parts came quickly and repaired. put back in service.

Drawer slide broke

  • Customer: AnnaMarie from bensalem, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Purchased two new drawer slides and installed in less than 5 minutes. 2 screws on each side. Extremely easy

water freezes, light out

  • Customer: per from highland, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
replace bulb. If the water in the freezer door stops, leave the light on. Thaws water. Works great. Keep extra bulbs on hand.

Pieces of plastic shards dispensed with ice

  • Customer: Raeford from Apex, NC
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video provided by PartSelect. It was very helpful. The most difficult step was removing the ice crusher unit. The instructions say to use the putty knife to depress the tabs while pressing on the bottom of the crusher to release it. The tabs are much tighter than indicated, and there is no easy place on the bottom of the crusher to apply pressure. Even though the unit was thoroughly thawed, there was still slight cracking of the plastic housing. Really needed a second set of hands. Once the crusher is released, replacing the crusher cover was literally a snap and now the entire unit works like new. Saved me a couple of hundred bucks.

Refrigerator's Freezer section was warm and there was ice accumulating on the inside back panel.

  • Customer: Richard from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the interior shelves and set screw which holds the light cover in place. Next I removed the four screws that hold the back panel in place. Located the defrost thermostat and removed it from the aluminum tubing by unclipping it, just as it was illustrated in the repair video. Cut the wires and stripped the ends and then connected them to the ends of the new defrost thermostat. Connected them together with an 16-14 gauge crimp style end cap. Taped the entry point into the end cap to reduce moisture penetration. Reassembled the back panel, light cover and shelves.

Ice dispenser door not closing. Two possible fixes

  • Customer: John from Newnan, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the videos for replacing both the solenoid and the ice door flapper. Ordered the parts, watched the videos again and changed out the parts. I used a Philips head screwdriver and a little WD40 to clean up some rust. The instructions in the video were very easy to follow and simplified the process. PartsSelect's video showed the demonstration on a refer like mine as opposed to another site, which helped me be familiar whenI opened it up.

The old one was leaking

  • Customer: Chuck from Uniontown, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench set
  • 0 of 0 people found this instruction helpful
Found the problem, seen what it was looked up the part, watched the video was real easy to fixed so did it myself. If I would of called a repair man it would of been around $200.00 for everything I did it for the price of the part.

The rail failed around the mounting screws and the shelf collapsed.

  • Customer: Frederick from Georgetown, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Installation is very simple, remove the screws from failed glide rail and replace new parts in the same manner.

Auger blade broke and not providing ice.

  • Customer: Donna from Granbury, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the instructions which walked me through the installation. When I had a question, paused the video instructions and carefully watched the technician and repeated his actions. My results were the same. Amazed how simple after watching the video completely before starting repair. His tip to let sit (and warm up) was vital. Letting the plastic become pliable before attempting to disassemble is critical. Again, watch the video first, pause & replay when you have a question and take you time. You can do it if I can.

Water dispenser not working

  • Customer: William from Medfield, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Unplug refrigerator. Take off back plate with socket driver. Take screws off inlet valve. Then with bowl underneath to catch water, pull off hoses from compression fit. Then reverse to put back together. (Cleaned and dusted the back/sides of fridge too!)

The compressor was running but not cooling the fridge

  • Customer: PHILIP from ROSELLE, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The main control board is situated at the rear of the freezer bottom right hand side there are about 12 screws holding the cover in place a nut driver is perfect to speed up removal of this cover. At this stage you can see several plugs on the board remove as many of these as you can with the board still place however there are couple which cannot be removed with the board in place be careful not to pull on the wires when removing the pugs(don't worry about where they go as they are all different and will only go in one location) The main board is held in place by four nylon stand off posts with barb retainer clips to remove these you must squeeze the barb in with some pliers and lift the board at the same time I did the two at one end then the two at the other end once you have removed the board remove the remaining plugs the power in and the plug on the left hand edge of the board. The new board I received was slightly different to mine as it can be used on several models of freezers be sure to read the instruction that come with the new board to ensure you remove or install links as stated in the installation notes. Again you cannot get the plugs in the wrong place as they are different I was able to install most of the plugs prior to fitting the board on the stand off posts at this point care must taken to ensure all of the bunches cables are going to be clear of the cover this was most time consuming as there is a lot of extra wire, once this was completed I replaced the cover with a nut driver and tested the freezer with a thermometer placed in the freezer compartment after about 30 minutes the temperature started dropping (the compressor sounded different more powerful!! all done.

Refrigerator stopped getting cold.

  • Customer: John from La jolla, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
I had called "Affordable Appliance" to send a repairman to assess our problem. A horrible man - rude, dirty, taciturn - came to our house. He took the cover off of the panel on the back of the fridge. He determined that the master control board had to be replaced. He demanded $630.00 to replace that part. I said "no thanks" and sent him on his way. I then called Part Select and ordered that same part. It cost $155.00 + shipping & handling. It arrived the very next day and I installed it in very few minutes and it is working perfectly. The gentleman who answered the phone at Part Select could not have been more helpful. He was wonderful.

Heard a buzzing noise, smelled burnt electrical, unit stopped running but had internal lights. No temp. control functions.

  • Customer: Mark from Temecula, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Looked for source of burnt electrical smell. Strong odor from where circuit board is located. Removed board and found black burn area on back side of board. Ordered new circuit board and crossed my fingers nothing else was wrong. Replaced and works like a champ. $150 repair beats $2000 replacement every time. Wife not so thrilled. Was hoping for new refrigerator.

would not "dump" ice cubes

  • Customer: Phayo from Lake Charles, LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I am more than 80 yrs, always thought I could fix just about everything--but, this looked complicated. Once I received the new icemaker; took a good look where the screw-holes, etc. were, then removed the "old" one. Took about 20 or 30 minutes, then the "new" one was easily installed.
All Instructions for the HSS25GFPAWW
1,471-1,485 of 1,569