Models > HSS25GFPAWW > Instructions

HSS25GFPAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPAWW
1,426-1,440 of 1,569
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Freezer kept "icing up" because flapper door would not close.

  • Customer: Anthony from Mount Vernon IN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Video and instructions were very thorough, but on my paticular freezer, the inside door shelves had to be removed (30 screws) to get to the face place to release the door controls. Newer models can be accessed from the front. After removing front cover, repairs were very simple. Found that the solenoid was "rusted" and would not function. Easy replacement. Order new flapper, but was not needed (have a spare now...haha). When putting back together, the door did not seal at top...had to adjust how I tightened screws (pattern - top to bottom) to keep door from "warping". Did not think that the small amount of torque on the screws could "warp" a door so easily. After re-torqueing the screws, moved the top hinge just a little and door again sealed correctly. Will keep this site "bookmarked" for all my future appliance needs. Never had customer service so thorough. Amazing that I order about 5:00 pm on a Thursday and parts were at my door just after lunch on Friday...amazing service. Thanks for the instructions, video and CS.

ice flapper would not close

  • Customer: Louis from sloansville NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The first thing I did before starting the repair was watch the 2 videos. I followed the directions step by step and within an hour I had a functioning ice maker again. I had searched all over the web and the other sites were of no help. Your site really made it easy to figure out the problem and order the right parts. I now have a problem with my dishwasher so I will be back on your site soon. Thanks!

problem with dispensing ice from door

  • Customer: Bertha from Dugger IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video, did exactly as it showed.

Ice maker freezing up and not dispensing cubes

  • Customer: Patricia from Croton on Hudson NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I tried to follow the video...it looked easy enough to do and would have been if the trim came off! I had to go to the reviewer who said to undo the 3 springs under the keypad (found on the white part behind the touchpad). I just took an eyeglass screwdriver and pushed up...it was easy to follow the solenoid installation video from there! If I can do it...anyone can! I'm a 65year old female.

Flapper on ice chute in door was not seating, causing frost build-up inside the freexer and the chute

  • Customer: Robert from Fairfax Station VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Performed repair per the PartSelect on-linevideo. Some posters had said the solenoid could be rusted, so I had ordered one. Turned out to be fine, and I have returned it. I much appreciated the hint from another poster, that it was no longer necessary to pry the escutcheon off the door, and merely pressing inside the outer 2 holes on the bottom of the control panel would suffice. I encountered no complications. Frist problem is gone.

Frost Buildup In Ice Dispenser Shoot

  • Customer: Raymond from Los Gatos CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.

The ice/water dispenser would leak water and sometimes not dispense water.

  • Customer: David from Carrollton TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
unplug, remove front selector button panel by gently pulling outward at bottom, unplus the 3 connectors on the back. Remove the 4 screws on the corners of the shoot/despenser structure. gently pull out the structure watching how the wires are routed. Unscrew the 3 solonoid screws hold the ice flap open and remove the solonoid/plunger set. Remove the right pivot holder plate and slide the ice door set to the right and remove. clean the mold build up with clorox and wipe dry. Assemble in reverse order paying attention to the way the return spring is placed on the ice door hinge. make sure the setup moves freely and can snap closed on it's own spring tension. route the wires in the same way they came from the factory, attach screws/wire connectors, pushon the front button plate and your done.

Ice shoot flapper door was sticking

  • Customer: Gary from Algonac MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Gentlemen,

Many thanks for the help in repairing my GE refrigerator. From the web site and videos, I determined the problem with the flapper on my ice maker was a bad solenoid. I ordered the part from you then followed the step by step instructions to install it. It made what seemed to be an intimidating job rather easy.

Thanks again,

Gary Schafer

Solenoid plunger rusted and did not reset when not energized so the dispenser flapper would stick open.

  • Customer: Philip from Cap May NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Took apart freezer door dispenser mechanism and replaced solenoid assembly in its entirity. Easy fix once the fix to the problem was identified.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Ice maker door was not closing.

  • Customer: Idichandi from Coppell TX
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort SC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

Wouldn't dispense ice

  • Customer: Ed from Ann Arbor MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions in your video (pretty cool). I did have problems removing the escutcheon as your video directed. My refrigerator is different. I found three small holes at the bottom of the instrument panel. I used a small Allen (hex) wrench to pop the retaining clips out of the holes and the instrument panel could then be removed. I didn't have to remove the escutcheon at all. Everything else went as your video showed. Ice maker works great now.

Freezer "flapper" would not shut causing condensation

  • Customer: Richard from LAGUNA NIGUEL CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

Ice maker, door flap would not close

  • Customer: Michael from Groton CT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
So simple, just watched your excellent video. Replaced the solenoid as per instructions. This saved me a ton of money. Thanks to Parts Selet and Google search.
All Instructions for the HSS25GFPAWW
1,426-1,440 of 1,569