Models > HSS25GFPAWW > Instructions

HSS25GFPAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPAWW
1,171-1,185 of 1,543
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Had pieces of plastic in Ice.

  • Customer: Robert from Clermont FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the piece that I thought was bad but discovered it was not the part that needed to be replaced. Lesson learned is take the ice bucket apart to be sure what part is bad and needs replacing.

ice falling out of the door onto floor

  • Customer: Mrs.Bobby from Thomasville GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Ordered part using the schematic, it got here the next day!! Took out the ice bin, using the 2 butter knives, I pried the side clips and slipped the dispenser out, , I removed the broken plate, and carefully threaded the auger into the hole of the new plate, slid it into the dispenser and seated clips, placed back into ice bin and attached the 3 screws on the bottom to hold in place! A 70 yr old lady repairman, who would have thought it.

Broken auger and housing

  • Customer: Edmond from Hamilton OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Repairs were simplified by watching the on-line video. Only problem was the screw on collar on the end of the auger was broken and the only way I could buy it was to purchase the entire unit for @129.00. If it was available with the entire unit why couldn't I buy it by itself? I wound up drilling out the end of the collar and putting a small screw and washer in it to hold the D ring in place. Working great so far.

Installed whole house filter, did not need refrigerator filter

  • Customer: Walter from Temple TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Removed water filter and inserted plug (works great and water flow increased)

Little or no flow to water dispenser.

  • Customer: Randel from Centreville VA
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Adding a small amount of water to the filter would resolve the problem for a week or two. So, I thought this was an issue with the filter and decided to try the bypass cap to help zero in on the problem. The bypass cap had no instructions concerning the need for O ring so it was trial and error. The O ring was not needed. After installation of the bypass cap, no water flow resulted and I had to replace the filter. Intermittent problem continues.

The appliance hinge was the incorrect one.

  • Customer: Stephen from Jasper AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I drilled a hole and was able to install the new hinge. Moreover, somehow the wrong hinge arrived however I simply drilled another hole. The new hing works fine. I appreciate the quick arrival of the part. Thanks, Stephen. It took about one hour to modify the part.

plastic auger was cracked not dispensing ice

  • Customer: Sherri from TOMBALL TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Bought the ice bucket with the auger in it already took old one out and put new one in was easy as could be working like new.

No water, Ice inlet freezes

  • Customer: Laurie from Fulton NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I had a problem with no water flowing and the inlet for the ice maker would freeze. I check the solenoids on the blue valves for resistance and found the water one was open so I replaced the valve. I now had water flowing out the valve and the ice maker did not freeze but I still did not have water. I had to hook a hair dryer up to the water line at the freezer door control panel and let it run for a while then blew it out with compressed air. The water line must have also froze inside the freezer door some place.

Ice Funnel on/off lever broken

  • Customer: Donald from Albuquerque NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the trim around the entire opening. Be very careful. The trim is held in place with 4 pressure "prongs" on each side and 2 at the top which can easily break (I broke 4 of the 10 not knowing this). Two are 1/2" from the top and bottom, the other two are at about 1/3 from the top and bottom. There is a slot on either side under the bottom of the trim. Insert a screw driver in one and carefully pry the side up enough to slide a knife or putty knife under the trim and press the first "prong" to release the trim. Release the remaining three, then the 2 at the top. The trim should come off then, but if not you may have to release the 4 on the other side.

Next remove the control module which is also held in place by 2 prongs on the bottom. Insert a long screw driver behind the module to release the prongs and release the module. Alternatively, press down on the top side very carefully to avoid breaking the plastic until it releases. Remove the electrical sockets from the circuit board to get the board out of the way. I could not get the larger one to release so I taped a folded paper towel over the circuit board to avoid shocking or damaging the board as it hung there while I did the rest of the work.

Remove the 4 screws holding the ice funnel unit. Remove the unit and release the tension on the spring ASAP because the plastic “plate” above it that helps hold it in place is thin and fragile. (The corner of the plastic plate cracked and bent upward on mine so that I feared it was going to break off altogether when I put the tension back on the spring. So, I laid a 4" metal strap over it and secured it with 5 large paper clips to stabilize it. So far it is working.)

Remove the old funnel and install the new one.

Reassemble everything.

Melted with hair dryer

  • Customer: Adam from Madison WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
GE used insulation in the door behind the ice and water dispenser that absorbs condensation like a sponge and then promptly freezes, also freezing the water line that is encased in said insulation. I had tried thawing it by putting a hair dryer in the dispenser bay but ended up melting the plastic of all the parts of the bay. After I replaced them I used a dremel to cut a square access hole on the inside of the freezer and scooped out all the frozen ice cream consistency insulation exposing the water line. I replaced it with non absorbent insulation and haven't had a water line freeze since.

Removed water filter as I have a whole house filter system.

  • Customer: Pamela J. from Sun City West AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Just removed the filter and used my hand to attach the water filter bypass cap....did not even need to turn off the water first.

water dispensed slow and filters too expensive and not very reliable

  • Customer: john from selbyville DE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I just unscrewed filter and screwed in filter bypass

The solenoid was broken-water dispenser would not work

  • Customer: Dana from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the dispenser panel and replaced-less than 10 min and a savings of $300.00 for a service call.

Ice was freezing at dispenser door and inside freezer

  • Customer: sanjay from trinity FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
It was amazing , i didn't know how to repair , i had. Insurance from choice home warranty but they say it is not covered , i was upset with them . But i get partselect .com . It is very easy, i tell my problem they tell what parts i need and also saw me video how to install it , i just did with a screw driver in 15 minutes . It was wonderful experience and a lot lot easy then what i thought. Thanks to partselect team and webside.

Ice Door Not Closing, building up ice in refrigerator

  • Customer: David from Oviedo FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Disconnected power to unit. Using small Allen wrench unhooked 2 catches in electronic control panel. There are two holes underneath. Push up and pull out on panel as you release the catches. Remove wires. Remove 4 Phillips head screws in plastic panel, then remove panel. Solenoid has 3 screws. I replaced my screws being they were very rusty along with the solenoid. The spring on the door is easily replaced by removing two small screws on each side of the door hinge. There probably was nothing wrong with the old spring but for insurance replaced. Put the unit back together, no more ice buildup and clogging in ice chute through door. Likely saved $100 in labor repair bill by doing myself. Note: There is a few seconds time delay on the door closing. At first I thought I hadn't fixed the problem but then realized a delay in built into the system to avoid the door getting caught on any slow falling ice.
All Instructions for the HSS25GFPAWW
1,171-1,185 of 1,543