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Models > HSS25GFPAWW > Instructions

HSS25GFPAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPAWW
1,111-1,125 of 1,569
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Refrigerator wouldn't close on it's own

  • Customer: Rocco from Riverside, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
The Hinge Cam Riser had broken (small plastic part) and needed replaced. Once I had the part it took all of 5 minutes to repair, I emptied all the contents on the door, removed the plastic cover on the top hinge, removed the 2 5/16 nuts holding the hinge then removed the door. I placed the new Hinge Cam Riser on the bottom pin then replaced the door. Works great!

Leaking water from outside top right rear of ice maker tube

  • Customer: David from San Antonio, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Turned off water supply, removed bottom rear metal panel,with a towel to catch water pushed in and removed water line from double water outlet, removed metal clamp and then grommet tube assembly from top right rear of refrigerator. Then I put in new grommet tube assembly, turned on my water and checked for leaks.

chunk of curved white plastic came out when my wife was getting crushed ice. The "snow" from the crushed ice over time builds up at the ice chute and distorts the plastic parts around the ice knives. No amount of conversation can get the person to check the chute.

  • Customer: Jim from Hanahan, SC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Empty out all the ice. Check how all moving parts operate together and get a clear picture when you replace parts so you know how it is to look upon completion. Unscrew the four screws that hold the front housing together and make sure you remember where you placed them. Three are the same and one is stainless steel at the ice container deflector. Replace the parts and attempt to put it together the first time. The ice auger had to be disconnected with a "C" washer to lock it in place along with a thin washer bearing. Take it apart two or three times to make sure the auger works before going to the next step. After the third or fourth evolution, it was like field stripping your M-1 rifle in boot camp it went so smoothly. It was really simple to do this job, just a little tedious. Now my wife can have crushed ice again and in a few months, some of the same plastic parts may break again because of the "snow" build-up. I know where I can find the parts, or maybe just buy another refrigerator. Thank you for seeing how the repair went. Jim

N/A

  • Customer: Richard from Tuscaloosa, AL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Quick and easy - no problems

shattered glass shelf/pan cover

  • Customer: Rebecca from Franklinton, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Extremely easy to find replacement on website. Delivered in 2 days. Cleaned up all the broken glass then placed new glass on shelf brackets. Very simple. Will go to Part Select for all future issues!

Refrigerator was not as cold as usual and freezer was not keeping ice cream solid.

  • Customer: Diana from San Ramon, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
First had to diagnose the problem. From reading others stories, figured it would be the timer, thermostat or heater. First removed the back panel of the freezer. There are 3 screws at top that will need a phillips screw driver and 2 hexagon nuts at bottom. The defrost heater is at the very bottom. If the glass is black, it's burnt out. Got that clue from others. Had to shop for fresh produce and meats as the days went. Put towels at the bottom of freezer over the drain hole so it doesn't overflow while defrosting it the first time. There will be lots of water if the outside of the panel that covers the coils has a sheet of ice on it as well from the build up. Used hair dryer a couple of times every 2 days until the part arrived to avoid a big build up of ice again. Once the part arrived, instead of standing there and defrosting the coils, it was easier to empty the frigerator contents into a cooler. The freezer contents went into outside freezer, probably would be ok in cooler for a day. Unplug and let it defrost overnight. Had plenty of time to plan this because it took at least 5 days to receive the part. Unscrew the bracket, remove the plug-in from both ends of defrost heater/bracket assembly and lift out. Plug in new one, screw in place. You're done. Now hubby can have his coolers back and go fishing! Good as new. Fridge is 38-40 degrees and ice cubes are solid within a few hours. Darn, I won't be getting that French door fridge for awhile, I guess.

Freezer icing and frig warm

  • Customer: James from Raven, VA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I replaced the Defrost Timer & Defrost Thermostat previously only to find that the freezer was still freezing up. It was obvious that the Defrost heater was bad and I ordered it. I had ignored Parts Select reccommendations on my first order otherwise it would have been less than 30 minutes to complete all of the repairs. It took longer to defrost the freezer coils than the actual repairs took. I followed the published installation from Parts Select and now my 10 year old side by side is working like a new appliance. Thanks Parts Select for the fast shipping and accurate replacement instructions. Jim from Virginia, you get 10 stars from me!

Refrig would not defrost

  • Customer: James from Taylorville, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Replaced the Defrost Heater and Bracket Assembly

Freezer frosting up so bad it would no longer cool my fresh food

  • Customer: Paul from Hampton, AL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I had replaced the thermastst first because 40-50% of people this solved the same problem that I was having. Not only that it was only $10.00, my multi meter was broken so a $10.00 part was less expensive than a $40.00(+-) meter to test what was broken for sure. Well that did not fix the problem. I read all the "repair reviews" on here and found that more than likely it was my heater that was bad. So next time I defrosted the freezer I was able to get a peak at the "bulb" on the heater, it was BLACK! I ordered the part ($50.00) and was totally surprised how EASY that was to put in!! It took way longer to defrost than install this part! My wife came to see, saw what I had to replace, and said sarcasticly "have fun figureing out how to get that off!" She came back in 10 min and I was putting the back panel on the freezer, she said "where you not able to get it off!?" I did not say a word just handed her the burnt out one with a grin! That was about 2 weeks ago everything is working fine... Of course I replaced my muli-meter already, but never even used it on the fridge! Oh well I got my fridge repaired and a real nice multi-meter for way less than a repairman would have charged!

The freezer side was cold but the refrigerator side got warm

  • Customer: Richard from Hemet, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I am not a very handy with tools. I called a repairmen and theharged me $50 to look at refrigerator/freezer. He told it needed a Defrost Heater and bracket assembly. He said it would cost with the service charge $220.00. So I went to Refrigerator parts web page and that is where I found PARTSELECT Web site. I order the part for a lot less then repair shop would have charged. It was pretty easy to install since it was just a couple of screws and bolts. Thanks to PartSelect.

Freezer coils icing up and temperature warm

  • Customer: Kaylene from Pleasant Grove, UT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I had a frig several years ago do the same thing -- freezer coils icing up and temperature warm. I had watched the repairman come in and take the back off the freezer and install some part, I knew not what. So I got on YouTube and four this website with instructions and directions of how the put the part in and which part it was. I am good at trouble shooting and was very comfortable after watching the video of what to order. I ordered the part. The instructions were clear. After the coils had thawed, it took less than 30 minutes to install the new part. I installed a Defrost Heater. My refrigerator has worked ever since. I am not a mechanic nor a fixer upper. I am a 60 year old female school teacher.

Refrigerator not staying cold.

  • Customer: Michael from Oconomowoc, WI
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Remove items from Freezer, remove panel and defrost condensor coils (most time consuming part of the job). Defrost Heater is held in with two screws and two electrical connectors (remove by hand or with pliers). It's worth replacing the Defrost theromostat and Defrost heater at the same time. Only cost $60 for the two parts and will ensure you have the fix. Use the "outdoor" wire nuts when splicing in the Defrost thermostat, that will ensure you don't have any issues with moisture at the splice. When defrosting the condensor coils, soak up water as the catch tray won't hold the volume of water that will melt off the coils.

Refrigerator Running Warm, evaporator is not defrosting.

  • Customer: Edwin from Quincy, CA
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
1. Removed and tested defrost heater, tests good. 2. Reinstalled defrost heater. 3. Removed and tested defrost over-temperature sensor, tests good. 4. Reinstalled over-temperature sensor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 5. Removed the control printed circuit board and checked for blown fuse's, fuse's are all good. 6. Removed the defrost relay from the printed circuit board using soldering iron, bench tested the relay, it is good. 7. Soldered defrost relay back onto the circuit board, and reinstalled control board. 8. Removed and bench tested evaporator thermistor, the resistance is out of specification, ordered new thermister. 9. Installed new thermistor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 10. Re-assembled refrigerator. 11. Installed temperature monitoring and recording instrumentation for 72 hour test. The defrost cycle is running correctly with a defrost termination temperature of around 90 deg-f. The defrost cycle ran twice while running the 72 hour test. 11. Removed test instrumentation and Put the unit back into service, The thermistor was the culprit. I bought the right part on the first shot, nice.

Fridge was freezing food near the back, adjusting internal temp not fixing the problem

  • Customer: Zachary from Decatur, GA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Unplugged the refrigerator first....then on the inside of the fridge, I popped the temp sensor cover off (upper LH side) and exposed the old sensor. I snipped off the old sensor about 3" down from the end and connected the new sensor (which I trimmed down to about 3" long) with some heat shrink wire nuts/connectors. Let the fridge run for a day or so and confirmed the problem was solved! Oh yeah, there was no way to tell the 2 wires apart (power vs. ground) on the sensor. However there was a manufacturer's stamp on the wires. So note the orientation of the text and mark one of the wires with a sharpie on both the old and new sensor before trimming. This will give you a reference for which wires to connect when adding the new sensor to the old wires.

My fridge was colder than my freezer

  • Customer: Marco from Fallbrook, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I can't tell you how luck I feel after finding your website I ordered the temperature sensor after watching one of your videos on-line and the repair went just as on the video. I pulled the "bad" sensor out, and replaced it with the new one. Keep in mind that this is the first time I ever touch an appliance, needless to say I'm feeling pretty good about that! All in all it took me about 20 minutes to complete my repair and it now has been about 4 days and the refrigerator is working like new again!
All Instructions for the HSS25GFPAWW
1,111-1,125 of 1,569