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HSM25GFRFSA Hotpoint Refrigerator - Instructions

All installation instructions for HSM25GFRFSA parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSM25GFRFSA
91-105 of 1,597
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time

  • Customer: Stephen from Spring TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 11 of 12 people found this instruction helpful
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.

Solenoid had become rusted/crank door wouldn't close

  • Customer: William M from Ft Myers FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 12 of 15 people found this instruction helpful
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.

fridge wouldn't cool, frozen food thawed

  • Customer: John from Milford UT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 13 of 18 people found this instruction helpful
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!

Auger asm had broken off part of blade at end of auger and would not rotate ice out of dispencer.

  • Customer: rocky from hartsville SC
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 12 people found this instruction helpful
Removed 3 screws from end of ice storage box,then removed auger asm.Removed c clip on end with flat screwdriver, then disasembled ice crusher blades and nylon/plastic washers.Carefully staging them for reassembly in the correct way.Use pliers to reinstall c clip after new auger is installed

BOTH SLIDES WERE BROKEN

  • Customer: John from Charlotte NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 10 people found this instruction helpful
I REMOVED THE SHELF, UNSCREWED THE SLIDE
RAILS AND REPLACED THEM WITH NEW ONES.
I REPLACED THE SHELF, PUT THE FOOD BACK IN AND I WAS DONE.

THANKS,

JOHN BOWERS

the cheap plastic drawer holders broke!

  • Customer: MARYT from KISSIMMEE FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 11 of 13 people found this instruction helpful
Not only were the parts delivered in 2 days....but a phillips head screw driver and matching up the new rails with the old ones turned out to be a super easy and fast repair!! A monkey could do this repair!! But now I noticed the left hand top drawer rail is cracked! It stinks that the quality of the original parts are so poor...but at least I'm saving some money doing it myself!!!

freezer coils not thawing and fridge getting warm.

  • Customer: Gerald from Ada MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 11 people found this instruction helpful
Replacing the heater is very easy. Remove the wire racks and the two lower rack bracket screws. Remove the two screws to the back panel, unclip the ground wire and remove the panel. Two screws hold he heater on and two wires for the connection.
However, this did not solve my problem. The story is this. The fridge was getting warm because the coils were freezing over. I called the local repair guys "poncho and lefty" and they came out and replace the themostat and charged me $150. It still froze over a week later. They came back and said it must be the circuit board and charged me just for the $125 part. Nope, it still froze over in a week. So I thought I would take things into my own hands and tell poncho and left to hit the trail. I then ordered a new heater because the old one looked bad even though it checked out okay with an ohm meter. Unfortunately, that didn't solve the problem either. The last thing is to replace are the temp sensors. But before I ordered anything I submitted my problem to a "fix it" forum and someone suggested to check the part number of the themostat that was put in. This turned out to be a brilliant observation. It seems poncho and lefty replace the thermostate with one that is used with a timer. This fridge has the timer built into the circuit board and has a very different temp range than the one they replace it with. Their first clue should have been that the wires were a different color than the one they were replacing and that the part number was totally different than the one they took out. So I ordered a new thermostat and the three temp sensors and replace all of this and the unit works as good as new. The forum also told me that the bullet shaped temp sensor were faulty and should all be replaced, which I did.
Now I have all new parts, so it should be good to go until the compressor takes a nose dive. Hopefully, that will not be for 5 or 6 more years.

Replace broken ice funnel dispenser cradle

  • Customer: David from Sparks NV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 17 of 32 people found this instruction helpful
Removed outer trim by pulling it carefully out of its clips. Then disengaged the electronic display card by grabing the bottom of the card to disengage the card from the upper clips. I leaned the card forward and disconnected the wire connectors. Removed the 4 screws to take off the frame that contains the funnel. Remove the broken funnel from clips. Note study how the spring is engaged. Note position of the rubber funnel how there is a gap for the water tube. Removed the rubber funnel and attached to new funnel dispenser. Start at one end of the rubber flap and work around engaging the rubber into tabs. Replace the Funnel dispenser back into frame. Make sure the longer wire of the spring sits flat on the plastic frame and that the right elbow of the spring raps around the edge of the funnel. Secured the frame assembly back into the Refig using 4 screws and attached out trim starting withe bottom tabs engaged first.

Ice dispenser door sticking open.

  • Customer: Wallace from Oxford ME
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 15 people found this instruction helpful
Unplugged power cord. Used a small screw driver to release the bottom of the control panel. Pulled it out and unplugged wires, then set it aside. Removed 4 screws from the housing shield and pulled it out. Now the solenoid assembly and related parts are accessable. I removed the solenoid assembly by loosening the top screw and removing the 2 bottom screws. This was the main problem, but I also replaced related parts that were worn or corroded. I also cleaned and disinfected everything in there while I had it apart because it was pretty nasty! Now it works like new.

The refrigirator light would not come on.

  • Customer: Jania from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 12 people found this instruction helpful
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

Ice was melting and freezing in bucket

  • Customer: John from Lodi CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 10 of 12 people found this instruction helpful
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.

Motherboard burned out

  • Customer: Joe from Redlands CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 9 of 11 people found this instruction helpful
I ordered the part on Sunday and had it by Tuesday. It only took a few minutes to install. Basically, I unplugged the unit and removed the cover over the motherboard with a nutdriver. The wires were easy to unplug and reinstall. There was no way to incorrectly install since they could only fit in the correct position. I reinstalled the panel pluged it back in and now the fridge is working great.

ice maker not making ice

  • Customer: Cristina from Los Angeles CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 11 people found this instruction helpful
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours

freezer and fridg would not hold the temp correctly. Getting too warm

  • Customer: Paul from Troy NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 8 people found this instruction helpful
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !

The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.

slow water flow in dispenser

  • Customer: dwight from phoenix AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 11 people found this instruction helpful
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.
All Instructions for the HSM25GFRFSA
91-105 of 1,597