Models > HSM25GFRASA > Instructions

HSM25GFRASA Hotpoint Refrigerator - Instructions

All installation instructions for HSM25GFRASA parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSM25GFRASA
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problem with dispensing ice from door

  • Customer: Bertha from Dugger IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video, did exactly as it showed.

ice flapper would not close

  • Customer: Louis from sloansville NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The first thing I did before starting the repair was watch the 2 videos. I followed the directions step by step and within an hour I had a functioning ice maker again. I had searched all over the web and the other sites were of no help. Your site really made it easy to figure out the problem and order the right parts. I now have a problem with my dishwasher so I will be back on your site soon. Thanks!

Faulty solenoid and flapper assy

  • Customer: Blanhue from Bruceville TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I simply followed the video instructions and it was a breeze, so easy I couldn't believe it . The GE repairman where going to charge me approx. $265. 00 for this repair and another service person wanted to charge me $ 100.00 just to remove and replace these items that I purchased from you . The experience was great as well as the SAVINGS, Thanks again for your professional service. Also I did receive a defective part and this company sent this part back to me within 2 days , preventing any delays on the repair. Thanks, Blanhue

Initial Problem was no water coming out of door dispenser but found housing supporting the board and dispenser was broken

  • Customer: Johnnie from Anaheim CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1. Water not coming out of water dispenser in door. 2. Watched video and did trouble shooting and found that the water was not getting from the rear to the line connection at the bottom of the freezer door (outside the door). Ordered and installed the Double Outlet Water Valve in the rear of the refrigerator. I checked to make sure the water pressure was good and it was. After installation I still could not get water at the dispenser. I disconnected the line connection at the bottom of the door again and had water to the connection but not up through the door. 3. I watched the tape and disassembled the dispenser mechanism. I found that the flapper valve was not closing properly. There was frost on the inside of the ice slide in side the freezer door and water and cold air was coming out the ice slide to the outside of the refrigerator door. 4. I tried to close the flap and use the push mechanism while it was disassembled and found that the dispenser housing shield was broken where the left spring is attached that operates the actuator (black) where you put your glass to dispense ice and water. I ordered that part. After ordering that, I watched another video and found out that the ice dispenser flapper needed to be replaced. I ordered the flapper, spring, solenoid, and recess crank. Once all the parts arrived, I installed then via the instructions from the video and some figuring it out. It did not say how to install the dispenser housing shield so I just reversed engineered it from how it came off. Once I got all parts on, I tried the water and it still did not work. I figured out that the water was still frozen about two inches inside the water line at the dispenser down to about 18 inches into the pipe. I used a hair dryer and tried to thaw it out. No luck. It was late so I quit working. the next morning I tried the water and it worked. Now everything works perfectly and no frost and no cold air coming out of the flapper. I concluded that the flapper malfunction caused the freezer air to blow on the water dispenser pipe therefore freezing it. Since I fixed the flapper, the line thawed overnight and is working great. I think the back double outlet water valve went bad because we kept pushing the lever to try to get the water to flow and eventually burned it out. That is a guess on my part. We should have watched the great videos before we did more damage. The videos are excellent and the repair was easy after the troubleshooting was complete. Good luck with your repairs.

Ice dispenser door not closing after used

  • Customer: nelson from Raleigh NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
with a Philip screw driver push up the control module which have three holes by the push dispenser...changed the spring,dispenser door assembly/flapper,solenoid and recess crank.after putting everything back together dispenser works fine..

Ice dispenser door not closing. Two possible fixes

  • Customer: John from Newnan GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the videos for replacing both the solenoid and the ice door flapper. Ordered the parts, watched the videos again and changed out the parts. I used a Philips head screwdriver and a little WD40 to clean up some rust. The instructions in the video were very easy to follow and simplified the process. PartsSelect's video showed the demonstration on a refer like mine as opposed to another site, which helped me be familiar whenI opened it up.

Ice was freezing in clumps in the shute(in door itself) and prohibiting the flapper from closing. Warm air enters from the kitchen through this opening and melts/freezes the cubes in shute into a clump.

  • Customer: Salvatore from Fort Myers FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
1-Duct taped around the rectangular grid on the face of the door.2-Usinng a putty knife I removed the frame(just held with small plastic grommits3-The front panel with buttons for water/ice etc---push up and remove.4-Did not unplug the refrigerator until after this item was lifted up and I duct taped it to the refrigerator door to keep it out of the way.5-Once taped out of the way I unplugged from electrical.(***there was no need to unclip the small connectors to this panel----less likely to break the prongs if the above is followed)6-2-3 screws removed the solenoid which in my case was my problem(((Solenoid was completely destroyed by the amount of rust that it exhibited. ******If you have to replace flapper and or it and the spring-----this doesn't look very difficult either. Just keep the doors shut while electric out. I'm handy but not an expert on anything---doing it was easier than what I expected. Should take no more than 1-2 hours

Ice dispenser door not closing due to corroded solenoid

  • Customer: AT from San Francsico CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed instructions from Parts Select Videos about how to replace solenoid & dispense door/flapper. Only a couple of changes from the video with this model: 1) You can remove the control panel by pushing on 2 tabs located under panel and in front of dispense chute with 2 small screwdrivers, and you do not need to remove the black trim around the dispenser. 2) It would be great if each part, especially the solenoid, included replacement screws since mine were corroded and not easily found at the local hardware store. I would definitely pay a couple of $ extra to add screws to the order, or just have them included in the package with the solenoid.

ice flapper would not close

  • Customer: David from north port FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed front display and solenoid 3 screws and replace. Clean and install

Ice dispenser flap stopped opening and caused water dispenser line to freeze

  • Customer: ADAM from ORANGE BEACH AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pull fridge away from wall and unplug it! Turn water valve off. Open freezer door and stuff a small rag/washcloth in hole where ice exits to keep the cold air in. There are 3 small holes on the bottom of the control panel, stick a small Phillips head screwdriver in the 2 outside holes and pop the control panel out. Pull the 3 connectors out of the back of the control panel. Set the control panel aside. Unscrew 4 Phillips head screws holding the plastic control panel bracket/ice cup/light bulb. Set this piece aside. Unscrew 3 screws that hold solenoid. Mine was completely rusted. Throw the old solenoid in the garbage. All the screws I removed were rusted. Go to home depot get some stainless steel screws that are the same size as the rusted screws and some spray rust inhibitor for metal and a tube of anti-seize. Wipe everything down with 1/10 solution of Clorox/water(q-tips help to get the tight areas)to get rid of all the MOLD. Spray a light coat of rust inhibitor on your new solenoid and let it dry. Coat the metal plunger of your new solenoid with anti- seize lubricant. Replace solenoid and all other screws that are rusted with stainless steel screws. Put the plastic bracket back in with 4 screws. Plug the 3 control panel wires back in and pop the control panel in the bracket. Pull the rag out of the ice chute, turn water back on, plug fridge in and push it back against the wall. Your done and hopefully the extra steps will help your solenoid last longer! Hope this helps!

Flap not closing completely causing ice build up in freezer

  • Customer: Victor from Aylett VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Slip the front cover off by gently pulling down, carefully un-plug the wire connectors (x3), remove 4 screws and remove paddle assembly. 2 screws hold the flap on and 3 hold the solenoid. Replace the screws with stainless so they won't rust. I tried coating the solenoid in lithum grease to prevent rust, onlt time will tell if it works.

Some screws was rusted so I take more time.

  • Customer: huan from garden grove CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I just follow to the video and take step by step. It's was very helpful and easy. Thank you.

Ice dispenser flap door stayed open

  • Customer: Douglas from Hickory Corners MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Removed the Control Panel and the outside of the Dispenser Outlet. Removed the Flapper Door and the solenoid. Replaced both parts with new parts, and re-assembled. The pin, at the top of the Solenoid was badly worn and the plastic arm was very rough on the surface adjacent to the worn pin.

Condenser Fan was shot.

  • Customer: Kirk from Springfield MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the instructions in the video regarding removal, repair and reinstall. It all went as the video said, except for the reinstall. The rear tab did not snick into place like the one in the video did, and it was extremely difficult to see whether or not it was inserted properly. I ended up inserting the rear tab by feel, and then I had to hold it in place while I stretched the front part of the frame to line up the screw hole in order to reinsert the screw. I had to have my wife hold the flashlight while I did that in order to see. Other than that, the repair went well, it is working like a charm, and I know I have a quality GE part in my refrigerator again! Many thanks to Partselect for their speediness in getting the part to me and giving me the needed information in getting the repair done! I will shop here again.

freezer and fridge parts had stopped cooling

  • Customer: Grace from Arlington TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I followed the instructions on your YouTube video exactly and it was a snap. By far the hardest part of the repair was to fit the back tab of the fan assembly in the tight slot on the way out. The result was immediate and like having a new refrigerator. I'm a 68-yo retired woman but thanks to you I now feel empowered -- will tackle next appliance repair with confidence. Thank you.
All Instructions for the HSM25GFRASA
1,516-1,530 of 1,593