Models > HDA3500N10BB > Instructions

HDA3500N10BB Hotpoint Dishwasher - Instructions

All installation instructions for HDA3500N10BB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HDA3500N10BB
46-60 of 485
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

After twelve years the prongs on the top rack began to break and rust.

  • Customer: Jim from Wichita Falls TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 6 of 6 people found this instruction helpful
I ordered a replacement from partselect.com and received it in just three days. The only difficult part was deciding how to remove the white plastic end caps on the sliding rails. Finally, I took a small screwdrive and pried out the crimps in the metal, pulled the old caps out, inserted the new ones, and squeezed the metal together again using needle-nosed pliers. Nothing to it!
Note: The configuration of the new rack isn't exactly like the original (size and placement of the prongs differ somewhat) but it fits perfectly and works great.

Roller front shafts broken

  • Customer: EUGENE C from WICHITA KS
  • Difficulty: Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 6 of 7 people found this instruction helpful
Rack fits perfectly. The problem was removing the old Rail End Caps and then re-installing them. The are plastic and nealy impossible to remove. Finally after much coaxing was able to get them out. Howver, putting them back on was impossible. The long guide that nests inside the Rail could not be made to slide in so the latching hook could go into the rectangular hole. The hook prevented the long guide part from staying in the Rail on the upper end. Tried bending the long guide and it got it to nearly work, but the guide broke. It did not come completely off so left on and just pushed up after hook was put in hole. Doesn't seem to hinder operation. There was a plastic "tower" piece that must be for some other model. The Rack has a place for the Tower, but it wasn't part of the original Rack.

Old roller wheels were starting to stick due to cracking

  • Customer: Jeffrey from Springfield VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 6 of 7 people found this instruction helpful
1. I pulled off the plastic end caps to the top rack that allows the roller wheels to be pulled out of the aluminum rails. You need to push in the raised edge of the plastic caps so they clear the rail slot in order to remove them. This takes a little bit of finger pressure or you can use a flat-edge screw driver to pop them out.
2. Once this procedure is completed, you simply remove the rack and rollers from both rails and remove the old roller wheels and replace them with the new ones.
3. I used a phillips-head screw driver to tighten up the rail wheels before re-installing the top rack into the rails and then re-inserted the end caps. Pliers are handy to help get the end caps back into the rail slots.
4. I finally used a silcon spray on all of the rolling parts of the top tray assembly for lubrication.

Very, very easy. Took about 5 minutes. The end cap was on and working. And the repair company would charge $65 just to come out and look at it. It costs $9.00 to fix it. I am moving on to the refrigerator next. Very satisfied. Shipping is well worth the money. Ray D, Ansonia, CT

  • Customer: Raymond from ansonia CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 6 of 7 people found this instruction helpful
Old cap was already off and had string on it. Cut the string. Placed end cap over. Used needle nose pliers to open metal rail a little and put in new cap. Locked right in. That was easy. Thanks again.

Dishwasher was leaking.

  • Customer: James from Grand Isle VT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 7 of 10 people found this instruction helpful
Removed the wire clip, then removed two screws on mounting bracket. Then disconected the hose. Removed the brass elbow.

Then reversed these steps and I was done.

Leaking water when in use.

  • Customer: J from Walnut CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 6 of 8 people found this instruction helpful
Part was an exact match. Make sure to use plumber's tape on all threads. Had to really tighten fittings to prevent leaks. Screws are a little difficult to get to. Test for leaks first, before final installation.

Broken Roller

  • Customer: Michelle from Richardson TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 5 people found this instruction helpful
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.

Water Leaking

  • Customer: John from Lady Lake FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 6 of 8 people found this instruction helpful
First of all the part I ordered came a lot sooner than expected.
I thought it would take 5 to 10 days.
I ordered it on a Tuesday and it was at my door on Thursday.
The part was difficult to take off as this was the first time I attempted this.
When the new part came, I saw that I went to too much trouble to take the old one off.
It was installed in about 40 minutes and we were off and running.

Rusted out racks

  • Customer: Everett (Jeff) from Altus OK
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
Followed the instructions and it was easy. Made the washer seem brand new!...It is the best solutions for a small budget. We used CLR to wash out the washer workings and it really left a sparkle on the dishes... I am so glad you don't change the models so much that parts can't be exchanged when they wear...

Dishwasher would not drain. Used air to confirm drain hose was clear. Traced problem to Drain Solenoid

  • Customer: chris from Albany OR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 6 of 9 people found this instruction helpful
After determining the drainage issue was caused by the solenoid, (by process of elimination; the hose was clear, drain opening clear, diverter moving freely, power to solenoid present during rinse cycle= bad solenoid. Solenoid showed signs of overheating upon internal inspection...) I transfered the bracket assembly to the new solenoid, re-attached bracket to diverter reservoir, connected spring and power and Did a test run. Solenoid works great! I did notice the shaft on which the diverter pivots leaking just a bit while moving the shaft. You might consider oredering a new gasket for it if you plan to replace the solenoid. Pretty easy repair. Especially considering the complexity of some other possible problems! Good luck!

2 rollers and end caps were broken were broken

  • Customer: Robert from Old Lyme CT
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.

Corner baffles were in a bad shape

  • Customer: Keith from Avon Lake OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 6 people found this instruction helpful
Old baffles lift out and new ones installed - very easy

Upper rack kept dropping from the wheels when we pulled it out

  • Customer: Joel from Cypress TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 4 people found this instruction helpful
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.

The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.

Dishwasher wouldn't drain

  • Customer: MICHAEL from YPSILANTI MI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 5 of 7 people found this instruction helpful
Based on information gleaned from the internet, I suspected that the drain solenoid might have melted. I took apart the solenoid assembly and checked it out. I found that some of the plastic on the inside of the solenoid had indeed melted, making it impossible for the plunger that opens and closes the drain valve to move in and out smoothly and completely. I removed the old solenoid, replaced it with the new one, and the dishwasher worked perfectly.

Stinky Dishwasher

  • Customer: Jeremy from Hailey ID
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 4 of 5 people found this instruction helpful
I pulled the dishwasher out and detached the drain hose. I attached the new drain hose after cleaning out the connection to the garbage disposal.

Now my dishwasher doesn't stink anymore!
All Instructions for the HDA3500N10BB
46-60 of 485