Models > HDA3500N10BB > Instructions

HDA3500N10BB Hotpoint Dishwasher - Instructions

All installation instructions for HDA3500N10BB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HDA3500N10BB
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Rollers broke off from bottom rack of dishwasher

  • Customer: Reginald from Hamilton NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 65 of 127 people found this instruction helpful
Went to www.PartSelect.com. Part was easy to locate online with GE model number and illustraion online. They shipped the parts in two days and I put the new parts on by hand. Saved a $135 service call from GE. One part came in broken from the factory. Upon calling customer servce, PartSelect sent out a replacement part the next day - no problem. Great service, would be happy to use again - Thank you!

Rubber connector was leaking (slit in rubber)

  • Customer: David E from Colorado Springs CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 36 of 42 people found this instruction helpful
First I removed the dishwasher from underneath the countertop and laid it on its back. I used a nut driver to remove the pump support wire and the two clamps holding the rubber connectors to the pump. It helped to hook the pump support wire in a hole in the left side of the frame and reconnect it to the pump to hold it up out of the way. I was able to remove the rubber connector by hand and unscrew it. To install the new rubber connector tightly, I slipped a piece of 2" PVC pipe (outside diameter is 2-3/8") inside the connector and tightened the clamp around the connector and PVC pipe. This allowed me to use the pipe to tighten the rubber connector. I reassembled the dishwasher pump and connections and put the dishwasher back into service

Broken wheel

  • Customer: Bennett from Burke VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 63 of 124 people found this instruction helpful
Siimply removed the rack and replaced the wheel assembly. Very easy

LOST A WHEEL FOR DISHWASHER

  • Customer: LINDA from OCALA FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 63 of 124 people found this instruction helpful
REPAIR EASY..SNAP IT IN......IMPRESSED WITH THE SPEEDY DELIVERY. THANKS

Wheel fell off dishwasher rack, landed on heating element and melted.

  • Customer: Stacey from Spring TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 63 of 125 people found this instruction helpful
Simply discarded old wheel assembly and snapped new wheel assembly in place. Very simple.

The wheels on our dishwasher were mis-shapen and broken

  • Customer: lori from MANHASSET NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 62 of 124 people found this instruction helpful
It was easy as pie. The new wheels came with the new axles already attached, and the whole wheel just snapped onto the lower rack. I ordered 6 and they arrived quickly and attached within minutes, and the dishwasher actually works better now that the rack is raised properly. Thank you!

Racks had rusted and needed replacement

  • Customer: Barbara from Salinas CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 29 of 30 people found this instruction helpful
The bottom rack was a breeze since it wasn't attached to anything. The more difficult task was removing the plastic rail guard for the top rack. With some elbow grease and ingenuity, I finally figured out that it must be tilted prior to being popped out of its socket. Follow the same procedure after replacing the rack.

Detergent Dispenser Door Would Not Stay Closed

  • Customer: Joe from Waxhaw NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 35 of 58 people found this instruction helpful
Completely remove the door from the dishwasher - It's easier to work on this way.

First the spring tension is NOT that critical - the spring just needs to not be mangled and really out of shape. Unless someone has taken a pair of pliers to it, it should be o-k
to use. I even mangled up the slot in the lever with a pair of pliers to try and jeery-rig it and it still works fine - you MUST at least have some resemblance of a groove here for the spring to
catch.
1) hook the hook on the inside of the lever where the slanted groove is on the cam. (see your great diagram)

Put all the pieces together at this point, shaft,spring and lever

2) There are two sets of grooves that correspond to matching notches in both the lever and the dispenser shaft. Make sure these match up to one another.
3) Using a pair of hemostats or tiny pliers pull the other side of the spring clockwise - gently - until you can hook it on the stop that is on the inside door. There will be some
tension of the spring around the shaft to cause the hook to engage to the slot in the plastic lever.

[*]This is where MOST of my problems were at:

4) Test the dispenser door to make sure when you close it, it springs back up. It WILL NOT hold when the door is off.
[*][I was trying to get the dispenser door to stay shut while the door was removed from the washer - this will NOT happen]
5) If number four is happening above, attach the door to the dishwasher.

Very Important: The door will only stay closed when the dishwasher is in the OFF position. Otherwise it will spring open when you try to shut it, because it is suppose to because at this time
in the cycle the detergent would be dispensing - hence the door being OPEN and the door not latching.

Basket was lost

  • Customer: Joseph from Elmendorf TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 23 people found this instruction helpful
Opened package from Parts Select.
Removed Silverware basket from package.
Opened Dishwasher.
Inserted Silverware Basket in rack.
Closed Dishwasher.
Discarded shipping package.
Told wife I fixed Dishwasher.
Sat down & had a beer.

One of the roller shafts broke

  • Customer: Larry from Brandon FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 21 of 23 people found this instruction helpful
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!

Noticed small leak at the bottom corner of the door

  • Customer: Michael from Grand Junction CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 17 of 20 people found this instruction helpful
I looked at the gasket for the door, and noticed that it was flattened out and also noticed that there were two other seals at the lower left and right corners that were also hard and flattened. I found the parts for my dishwasher on this site and ordered them. Once I received them, I removed the old ones. They just came right out, and I inserted the new ones in the same spot. It was then that I noticed that there is another gasket for the door, that goes at the bottom of the inside of the door. The gasket for the door goes all the way around the outside, except for about a 4 inch section at the bottom of the door, right in the middle. I realized that I probably needed to get a new one of those too, so I ordered that part. I am now waiting on that small, 4 inch door gasket.

Water leak during pump out from drain flapper valve shaft seal.

  • Customer: Russell from Kinston NC
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 16 of 19 people found this instruction helpful
Saved a bundle over the cost of a new dishwasher. by ultimately replacing the entire motor/pump assembly with one ordered from PartSelect.com And a bonus was a much quieter operating dishwasher!!

Here's what I did:

First tried replacing leaking drain valve shaft seal.
Removed entire motor pump assembly. Replaced seal. Still leaked (although less) because drain valve shaft was worn (corroded.)

Next ordered the entire motor/pump replacement assembly. The parts arrived in 2-1/2 days. (Should have replaced entire pump assembly to start with - all of the same labor to replace just the drain valve shaft seal.)

Anyways, instructions were very clear and well illustrated. This replacement took less time than to do the drain valve shaft seal.

Very simple repair:
1) Shut off water supply, electric power
2) remove front bottom insulated dishwasher cabinet cover grills.
3) disconnect drain hose and catch water in shallow dish.
4) disconnect water supply at solenoid valve.
5)disconnect electrical inside junction box and remove cable from dishwasher.
6) remove two under counter screws to top of tub
7) slide dishwasher out from under cabinets.
8) place soft carpet to cushion left side of dishwasher to avoid potential damage to water inlet to tub..
9) lay dishwasher onto left side. (Not right side, as jet dry reservoir wiill drain empty all over floor.)
10) unfasten motor support rod, power connector, and drain solenoid power connector.
11) unfasten motor ground wire.
undo pump inlet and outlet boot clamps.
12) remove old motor/pump assembly.
13) prepare new motor/pump assembly drain hose adapter stub reducer diameter to pump drain outlet. (tighten two hose clamps provided/)
14) place new motor/pump assembly into inlet and outlet boots.
15) fasten inlet and outlet boot clamps firmly tight.
16) install new, longer motor support rod (front)
17) install motor ground wire and new, fine thread grounding screw,
18) connect motor power to new power pigtail and plug new pigtail into motor power connection,
19) install wire wrap tie threaded through the support rod to front frame hole and support motor power wires/
20) install wire wrap tie through drain valve solenoid metal support holes and loop around solenoid power wires to support them.
21) tilt dishwasher upright and slide back under counter cabinets. Guid power and water supply lines to right under side of pump motor, and drain hose to left side.
22) reattach drain hose to new motor/pump drain stub reduce adapter, tighten hose clamp.
23) support drain hose with wire wrap tie looped over frame on left side.
24) reattach water supply to inlet water solenoid valve and tighten firmly.
25) redo electrical power supply connections to dishwasher hot, neutral, and ground (120VAC).
26) check level of dishwasher tub and adjust front and rear leveling legs on left and right sides. BE SURE LEVEL, OR WATER MAY SPILL OUT TUB WATER INLET OPENING DURING OPERATION.
27) remove inside tub drain trap screen (two screws) , and pull out sump baffle. Check for and remove clear any foreign objects inside tjhe sump.
28) replace sump baffle (flat baffel towards fromt. and tub drain screen cover.
29) Turn on water supply and electirc power supply.
30) Test wash a load of dishes and check for leakage.
31) reinstall fromt lower insulated cover grills.

Wow, the new motor/pump assembly operates very quietly compared to the old one - this is a pleasant and unexpected bonus.

No problems encountered.

Total time was about 2.5 hours to do all of above.

dishwasher leaking water when water went into drain

  • Customer: john from east greenbush NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 15 of 17 people found this instruction helpful
I read all the other repairs first to find out what I had to do. I then took front cover off the bottom of dishwasher. Identified the leak was coming from drain seal. I shut breaker off unpluged wires that were hooked to the drain valve sensor. removed the clip carfully as not to damage it. Removed srews that held down drain valve. removed the push on nut that holds drain seal in place. then removed old seal. I wiped down shaft to get ride of any corrosion and reinstalled new seal with deep socket and a srew driver. I installed new push on nut with another size socket. I fitted drain valve to shaft, used plyers to gently to pull shaft so I could put the c clip back onto grove on the shaft. reinstalled spring and plug wires back in turned breaker back on. I turned the dishwasher on and it did not leak. I was very happy that i did not have to take the dishwasher out. I did all repairs with everything still hooked up.

Dishwasher water will not drain.

  • Customer: Hector from West Melbourne FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 28 people found this instruction helpful
Very easy about 5 min replacement, Checked electrical conductivity to verify I had a bad solinoid, after I received the new part. I removed and replaced part by only removing and re-installed 2 screws and spring. Dishwasher worked like new.

LOST DESPENSER LID, DROPED IT AND HAVENT SEEN IT SINCE.

  • Customer: ANNE from SWANNANOA NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 17 people found this instruction helpful
ORDERED THE PART, BY USING THE DIAGRAM ON THE GE WEBSITE IDENTIFIED THE PART AND ORDERED IT RIGHT THEM AND WHEN IT CAME (delivered really fast) TOOK IT OUT OF THE BAG AND SCREWED IT IN THE JET DRY DESPENSER AND IS WORKING GREAT.
All Instructions for the HDA3500N10BB
16-30 of 485