Models > GX5SHDXVQ02 > Instructions

GX5SHDXVQ02 Whirlpool Refrigerator - Instructions

All Instructions for the GX5SHDXVQ02
1 - 15 of 752
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determining what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.
Parts Used:
Replacement Ice Maker
  • Bernie from Diamond Bar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
801 of 885 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Parts Used:
Capacitor
  • garth from forest lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
394 of 474 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Freezer is cold, Refridgerator is not as cold as it should be
Having seen this problem before in other equipment so I had an idea where to look. Problem: the automatic defrost function was not operating. Looking through openings in the back panel of the freezer compartment, you could see the evaporator coils and fins were a solid chuck of ice. There are three logical components to check. Heater element, thermostat (located just above the evaporator) and a relay on the control board (located in the fridge control panel). Checked the heater with an ohm meter -- OK. The thermostat closes the circuit at around 20 degrees and opens at around 32 degrees. Pulled out the thermostat, wiring, fan unit. Everything unplugs, unscrews, and unclips, don't cut wires. Put the whole assembly in a friends freezer for an hour or so to see if the thermostat closes -- OK. Problem had to be with the control board. Replaced control board, reprogrammed it per included instruction. Everything is working again.
Parts Used:
Electronic Control Board
  • Russell from Hardinsburg, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
354 of 429 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water overflowed ice maker turnning ice bucket into solid mass of ice
My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this one. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)
Parts Used:
Replacement Ice Maker
  • Harry from Grand Ledge, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
269 of 364 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
defroster mode was not working causing freezer to ice up and refrigerator to be warm. Also fan was running continuely
The hard part for me was figuring out which part was causing the problem. I read what others had done and followed their test methods. I checked the defroster heater for continuity and the defroster thermostat to make sure it was closing. the defroster termostat has to be cold to check it. You will need to check it while it is in ice or take it out and put it in another freezer for 30 mins and then check it for continuity. Those items checked out ok so it had to be the control board. The control board is a 5 min job to replace but making sure that is your problem is the hard part. I think the control board was bad due to a power surge we had when the power went out and came back on. It might be a good idea to put a surge protector on your home to protect your fridge and all your other electronic stuff. Our refrigerator is now working like new again. Thank you for all your help, Jim
Parts Used:
Electronic Control Board
  • James from Welches, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
180 of 211 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top unit was not getting cold
First thing to do is take two screws off where the door closes.I removed the light sheild off by pushing it to back of refrig.The most hardest part is removing the complete panel,I took a small flat blade scraper to ply down to get small access than you need to put alot of pressure to start getting the panel to start coming off there are alot of pegs to free,the back panel has two hinges that slide towards the front.Once the panel drops remove the connectors and take entire unit out,very easy to replace the control board at this point.Installation is easy slide the two hinges on back in place and put pressure on unit to snap entire unit in place.Program unit with paperwork that came with part very easy to do.Frig is working great now.Just a note the paperwork on refrig is located in the front right corner the mf hids it ,this information will allow you to check all problems with refrig using the key pads for freezer/refrig.Good luck.
Parts Used:
Electronic Control Board
  • Gregory from Lexington, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
144 of 163 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Crisper frame center rail failure
Remove Crisper drawers from Bottom Shelf.
Remove glass from the top of Bottom Shelf.
Drop new Crisper frame center rail into slots on the top of the Bottom Shelf shelf.
Replace glass onto the top of the Bottom Shelf.
Slide drawers between left and right guides and the Crisper frame center rail.

Total repair time less than one minute.
No tools required.
Parts Used:
Center Rail
  • Robert from Meriden, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
129 of 141 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water leaking from bottom of refrigerator onto floor
The video on website is very good and explains everything in detail. Just follow the directions. This is EASY!!!!
Parts Used:
P-Trap Drain Tube Kit
  • Jack from DINUBA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
102 of 110 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
118 of 192 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No water feed to icemaker
To troubleshoot - Check water supply to valve. It f that's good - remove back plate, remove water valve reconnect inlet line, disconnect electrical connector, place valve over a pan with outlet fitting disconnected, temporarily connect 110 VAC with clipleads to water valve solenoid. No water flow means valve is not opening. To install new valve, connect outlet line, and wiring connector, then insert in cabinet and install 2 screws, reinstall back plate, connect water inlet line.
Parts Used:
Refrigerator Single Water Inlet Valve
  • Robert from Abingdon, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
81 of 101 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
not making ice
Installed new ice maker. It was easy - loosen two screws and unplug old wire harness. Put new unit in place. Did not realize new unit would not come with wire harness, but transferred old one to new ice maker (easy) and, "voila" some ice in 24 hours -- much ice since then. I am a 68 year old woman and it was "sort of fun" doing this job.
Parts Used:
Replacement Ice Maker
  • Pat from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
77 of 91 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
Parts Used:
Cycling thermostat
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
refrigerator not cold but freezer was cold
removed ice maker and wire shelf. removed back panel screws and tilted forward. removed 2 screws holding motor bracket. swapped fan blade and reassembled
Parts Used:
Freezer Evaporator Fan Motor - 115V 60Hz
  • jarrett from PALM DESERT, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
65 of 79 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
the upper half of the refrigerator wasn't being cooled
I called the repairman and he troubleshot the problem and told me that he could order the part or that I could. He quickly explained what to do. I ordered the part it came in with 2 days during that time I looked up on how to remove and replace the part on the website. The website stated it took around 15 minutes. That is all it took. I had to use a screw driver to remove two screws and seperate the connection. I reconnected the wiring per instructions on the website reversed the process and it was done within 15 minutes. I save a lot of money and time away from work. This is a grest site to get what you need to fix your appliances. If I have any problems with my other equipment I will becoming back to this website to get the parts and information

I want to thank you for providing the information and helping folks out that can do the job
Parts Used:
Damper Control Assembly
  • chip from Reading, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
65 of 80 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
compressor did not shut off evaporator freeze up
replaced control board
Parts Used:
Electronic Control Board
  • Dave from Southampton, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
90 of 156 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the GX5SHDXVQ02
1 - 15 of 752