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GW397LXUB0 Whirlpool Range - Instructions

All Instructions for the GW397LXUB0
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Oven wouldn’t heat up properly
My oven has two igniters so I needed to determine which one was the problem.

Using the amp/multi meter I tested the connection between the igniters and the valve, with the oven turned on, to find the bad igniter. Depending on the model of stove you have, the amp reading you need for a properly functioning igniter will vary. My lower igniter read 2.7 amps with a rated amp between 3.3 and 3.6. So that was the culprit.

Replacing the igniter was easy. Two screws and a wire connected with a plug. I was able to do the diagnosis and unplug the wire without pulling the oven out. I pulled the drawer out and removed the two screws in a cover behind where the drawer was. You may not be so lucky…I have long arms.

I found removing the oven door made it easier to reach the igniter itself. To remove the door just open it slightly and pull up, it should come off easy…and replace in opposite manner.

Keep track of your screws and put it back together the way you found it except for the igniter that is.

Anyone with moderate technical skill could easily do this repair. The diagnosis is the hard part. I estimate I saved about $200 doing it myself.

Good luck.
Parts Used:
Oven Igniter - Vertical Mount Bake and Broil
  • James from Berwick, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
242 of 275 people found this instruction helpful.
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F1 code - gas over would not heat.
Repair tech checked oven and said the control panel was bad and needed to be replaced. The new control panel would cost over $450.00! I found that the oven sensor was bad and replaced it for $30.00. The old oven sensor had failed following a self cleaning cycle. I found that the wires coming out of it were burnt.

Replacing the oven sensor was very easy. I removed the back panels 6 screws to gain access to the sensor's connection. I then removed the 2 screw that hold the sensor in place inside the oven and pulled the old sensor out through the oven. I reversed this process to place the new sensor in the oven.
Parts Used:
Short Oven Sensor Kit
  • george from birmingham, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
169 of 181 people found this instruction helpful.
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mice had made nests in the insulation wrap in the range
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
Parts Used:
Insulation
  • Wendy from Red Hook, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
98 of 132 people found this instruction helpful.
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Number touch pad would only work on #4 and #1
First turn off circuit breaker to stove. Slide the stove out about 4 inches from the counter to expose the two phillips head screws, one on the left side and one on the right side of touch panel. Take out screws. Then take out four Phillip head screws on the bottom side of panel, this will set panel loose from stove. Carefully pull up touch pad (switch membrane) from control panel; it is sticky glued in place. Disconnect ribbon cables on switch membrane from control panel by depressing cable locks while pulling firmly. Remove switch membrane. Clean area before installing new membrane. Reassemble turn on power and you are done.
Parts Used:
Switch Membrane - Black
  • Ken from Cedar City, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
81 of 95 people found this instruction helpful.
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Our oven would not heat up, smelled like gas.
I removed the oven door, unscrewed a couple of screws, replaced the ignitor, put screws back in, done! Sometimes it would take my oven up to an hour to heat up and sometimes it just wouldn't heat up, just fill the house with a gas smell. Now, it heats up in about 3 minutes!! We were considering buying a new oven, we will just keep this one. $40.00 beats $700.00
Parts Used:
Oven Igniter - Vertical Mount Bake and Broil
  • Theresa from Yorkville, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
66 of 73 people found this instruction helpful.
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Oven would not turn on
First I pulled out the oven from the cabinet. Disconected the power, I removed the cover from the back, disconected the wires from the igniter. Removed the igniter from inside the oven. Reversed the process to install the igniter. Turned on the oven, it worked. Sat down and had a beer.
Parts Used:
Oven Igniter - Vertical Mount Bake and Broil
  • William from Newkirk, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
57 of 63 people found this instruction helpful.
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Stove wasn't reaching the set temperture.
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. Replaced the element and attached the wires. Making sure I pushed the wires back through the hole far enough so the wires wouldn't touch the back of the stove. I then replaced the sensor by removing the two screws and pulling the wire through the hole so I could disconnect them. I reconnected the new sensor and made sure I pushed the wires back through the hole far enough away from the back of the stove. Replaced the screws and was all set to start the stove. I started the stove and it took about 10 min. to reach the set temperture. The stove worked great.
Parts Used:
Oven Igniter - Vertical Mount Bake and Broil Short Oven Sensor Kit
  • Paul from Horizon City, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
55 of 60 people found this instruction helpful.
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Needed to replace oven door gasket.
First removed the old gasket using a needle-nose pliers. Then placed new gasket by inserting the little clips on the gasket. Took 5 minutes. Great instructions from Repair Forum.
Parts Used:
Door Gasket
  • Lori from Scottsdale, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
58 of 69 people found this instruction helpful.
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Oven Door Inner Glass Broken
This is fairly easy for anyone to do. First I opened up the front (silver part) of the oven door by removing the screws at the top and the bottom. Then I kept on removing the various layers of glass... the 2 outside ones are removed by removing their respective screws and then you get to the inner-most. These 2 inner ones are in a frame that holds them together. I removed the large silver frame that holds the insulation and the 2-glass-frame in it. Just remove the screws and then tilt the insulation frame out a bit to remove the glass frame. You can tilt the entire insulation holder out but the insulation is soft and it starts to fall off. Just tilting it enough worked for me. Then I opened up the glass frame from one end, removed the left-over broken piece of the old glass pane and installed the new one in. Then reassemble. The entire process is very easy - but you will need another person for a few minutes when you remove /reinstall the glass frame inside the insulation holder. You would just need a little help holding everything... nothing technical. I would rate the repair technicality at 4 or 5/10. It could even be a 3 if there were less steps involved. Good luck! By the way, Amana/Maytag wanted $70 or so for the glass and then the repair fee. I got the part here for about $50.
Parts Used:
Inner Door Glass Pane
  • Shariq from West Conshohocken, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
49 of 51 people found this instruction helpful.
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The broiler would work but the stove would not lite. I saw the igniter getting to a glow on the broiler and lite but the stove it would not so I figured the igniter might be shot.
1st I opened door to stove and removed the wire racks. Then removed lower panel to get to igniter. Then I had to slide stove away from wall. Remove panel on back for accesss to wires. The new part had a plastic connector and the original just used wire nuts for the connection. So I cut off connector and stripped 1/2 inch of the end. Removed wire nuts from old igniter. Back into the oven removed 2 screws pulled out old igniter. Installed new igniter with 2 screws stuck wires through small hole to rear. Back around to back of stove. Connected wires with wire nuts.(I did not see any differnce in wires and dont think it matters) put everything back together and fires that baby up. I am gonna say 15-30 min job
Parts Used:
Igniter - Horizontal Mount
  • Robert from plymouth, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
49 of 56 people found this instruction helpful.
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top burners on stove won't ignite ,no clicking noise
remove small panel on right side of stove,then un clip moduke and put wires from old module to new one.
Exact fit nomproblems.
Parts Used:
Spark Module - Oven
  • scott from centreville, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
47 of 71 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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oven wouldnt maintain temperature
First I removed the oven grates and then the metal plate that covers the burner and igniter.Then I removed the two screws that hold in the igniter,be careful because the threads on the sheet metal screw strip off easily due to the heat. Then I slid out the storage drawer on the bottom of the stove.Next I removed two screws that hold on a cover in front of the gas valve where the igniter is plugged in.I unplugged the old igniter, removed it then replaced it with the new one.I then reassembled everything in the reverse order.I did have to use a nut and bolt to replace the damaged sheet metal screw.
Parts Used:
Oven Igniter - Vertical Mount Bake and Broil
  • Patricia from Plainfield, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
30 of 34 people found this instruction helpful.
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Oven would not heat- Beeped nonstop and flashed F3
First I removed two screws that hold the oven sensor in place. I then removed the screws that held the panel on the back of the oven. I simply unclipped the plastic adaptor and replaced the old sensor with the new one. I screwed the sensor back in and put the back panel on. turned the power back on to the oven and hit the bake button. Voila!! The oven turned on and now it works like new!!!
Parts Used:
Short Oven Sensor Kit
  • Erin from Greenwich, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
28 of 32 people found this instruction helpful.
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Oven rack lost in a garage fire
First I opened the door to the oven. Then I opened the box that the part came in. (knife) I then slid the oven rack out of the box and unwrapped the plastic, being careful not to bend or scratch the new rack. Now, this is the tricky part... I had to move the existing rack down one space to make room for the new one. Then carefully slid the new rack in, tipping it slightly and sliding it in. LOL
Parts Used:
Oven Rack
  • Bob from Saint Clair Shores, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
29 of 37 people found this instruction helpful.
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All Instructions for the GW397LXUB0
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