Models > GU940SCGQ2 > Instructions

GU940SCGQ2 Whirlpool Dishwasher - Instructions

All installation instructions for GU940SCGQ2 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU940SCGQ2
46-60 of 654
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Dishwasher leaking water out the front door.

  • Customer: Robert from Pleasant Hill MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 10 of 13 people found this instruction helpful
replaced the two water defiector's, I had changed the door seal and should have changed the defiectors at the same time. Save yourself some time and ordor both parts. This is a easy fix, anyone can do.

it would turn off and on mid-cycle and finally quit completely

  • Customer: Nat from Raleigh NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 16 people found this instruction helpful
I turned off the circuit. I removed the interior side of the door and then the plastic covering over the electrical wires and switches (I counterbalanced the door with a couple of half gallon juice containers). I removed the wires attached to the switch on the door handle and the door handle itself. The handle and switch parts disassembled and I replaced the switches (part of kit). I cut off the singed wire and the other three beyond the damaged portion and stripped the wires and connected the extensions (part of kit). I attached the new wires to the switches and closed up the interior door. Lastly, I turned the circuit breaker back on. All was well!

Dishwasher Rehab

  • Customer: John from Manchester CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 9 of 10 people found this instruction helpful
After hearing ominous grinding sounds and water leaking around the gasket, it was about time to rehab the dishwasher. This is usually the point where I say "t'hell with it, buy a new one". I am glad I didn't.
The Kit to rehab the impeller and such had EVERYTHING I needed. Right parts, right price.
Removed the upper arm assembly, T15 screwdriver, the screen strainer, the impeller, T25 screwdriver, the food grinding spring and impeller (the grinding noise, spring was sprung), and finally the post and impeller thingie (had to break it off, very brittle). The pieces went back on a lot more smoothly than it took to get them off!
Use your digital camera! I took pictures of every stage of the parts removal and what I removed. I got confused with some little balls that were inside and the pictures told me exactly where they went.
Door gasket? I should have replaced it YEARS ago, so easy and cheap with PartSelect parts.

Dishwasher not cleaning well... then leaking

  • Customer: Wesley from Lake Elmo MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 10 of 13 people found this instruction helpful
This gets a little lengthy... but it explains where Cascade Dishwashing Powder came up with its brand name - it's been a cascade project.
I started by replacing the Middle Wash Arm Tube as the old tube developed leaks. As others have stated this is a new design but directly replaceable and easy to do.
This didn't solve the cleaning issue so reading the experiences of others on this site realized I also had broken parts in the Upper Spray Arm Assembly and the Upper Wash assembly. I replaced these and the dishes were suddenly much, much cleaner. These were very easily replaced.
I did find that I did not need the Mount for the upper spray arm (PS402277) as a redesign of the Upper Spray Arm Mounting bracket no longer required it - the bracket simply clipped in -the diagram was out of date.
Everything seemed to go well for about 3 loads when the dishwasher started leaking heavily out of the bottom of the door. I then noticed that the lower Wash Arm Bearing Ring and the Seal, Lower Spray Arm had disintegrated so I replaced those but this didn't affect the leaking. Someone had stated that if the lower wash arm assembly had too much 'wobble' that it cause 'waves' that would leak out the front door... mine had some wobble so I added a nylon washer from Ace Hardware that reduced wobble but still leaked.
I then replaced the Door Seal Kit - this was by far the most difficult part as the door needed to be removed and it was somewhat difficult - and it seemed apparent after we had removed the door that these parts weren't the problem but we replaced them anyway.
Also, someone else had noted that they had to attach the door seal (this is NOT the gasket that goes around the door opening) with a sealant - I had the same problem; the original seal fit tightly with friction but the new replacement required an adhesive - I used silicone. Still leaked.
From here on I can't guaratee any useful information: I took the strainer screen out of the bottom of the dishwasher and found one slightly loose screw holding what I believe is the 'pump outlet' according to the diagram. I had also read that the water fill is controlled not by the float at the bottom of the washer but by the electronics and it was suggested that I disconnect the DW from the power to 'reset' the timer, this I did and hit the 'Cancel' cycle a couple of times to make sure that all programs were cancelled. Whether any of this made a difference I have no idea - except that the dishwasher suddenly stopped leaking and hasn't leaked a drop for at least 20 washes. So I don't know, for sure, why it leaked or how I fixed it, but it's working and washing great now - except the tines on the lower rack are beginning to rust out and breaking off. The rack is pretty expensive but so far I've saved a lot of money and my family thinks I'm a dishwasher genius.

Valve was leaking from plastic after water line change

  • Customer: Nathaniel from Chelsea MA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 11 of 19 people found this instruction helpful
Turned of water and unplugged the dishwasher.
Disconnected the incoming water line.
Drained on to the floor (have paper towels ready)
Disconnected the electrical feed wire.
Disconnected the rubber hose.
Unscrewed screw holding the fixture to the frame.
Took off the brass elbow from the old part.
Put pipedope around it and screwed into new part (carefully, so as to not crack plastic again).
Attached part back to frame.
Attached water lines.
Turned on water, plugged it in and ran dishwasher looking for leaks. No problem.

Detergent Cup does not open

  • Customer: stephen from venice FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 9 of 13 people found this instruction helpful
Disconnect power supply to dishwasher. Open door and remove screws on inner door cover. Carefully remove inner cover while watching how inner parts are arranged. Found return spring on detergent cup linkage had rusted and broken causing detergent cup not to open. Installed new spring and re assembled inner cover. Rotated timer dial one full revolution to check operation of detergent cup. Worked like a charm. Re connect power supply to dishwasher and your good to go.

upper rack would not pull out easily

  • Customer: morris from Germantown TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 9 of 14 people found this instruction helpful
Replaced both "tracks" and the "wheels" .
Now it's like new....!!
My wife is so happy

Removed the track end caps from the tracks so I could pull out the tracks.
Removed the upper wash rack that holds dishes.
Only by removing this rack can the wheels be replaced, if I tried to replace them with the rack attached to the dishwasher I had to bend forward painfully.
Replace the old rales with new ones.
Attach new wheels to the upper rack in such a way as to allow the rack to roll inside the new rales.
Replace the end caps.
Hope it lasts another 10 years

Latch broke on Dishwasher

  • Customer: Jim from St. Louis MO
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set, Wrench(Adjustable)
  • 10 of 17 people found this instruction helpful
Had to pull the dishwashwer out to replace the latch. Did this by unscrewing the 2 screws that hold the Dishwashwer to the under side of the counter. Dishwasher then pulled out easily. Then unscrewed to screws on the latch. The screws were accessed by pulling out the modling/strip around the dishwasher door. Also easy to replace the screws. But sliding it back in was a little harder. Had to shorten the front legs on the dishwashwer to get the back of the dishwasher to go back in. Then screw the front legs back out. Finally re-inserted the screws under the counter that attached the top of the Dishwasher to the counter top.

retainer nut split

  • Customer: Carol from Wolverine MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 6 people found this instruction helpful
Plastic parts on this Kitchenaid dishwasher suffer repeat wear problems from heat and chemical detergents. The retainer nut on the bottom wash arm split horizontally int the thread area, and during operation, the wash arm would rise up and hit the bottom of the lower basket so there was a worn groove in the wing on top of the nut and the dishes weren't getting very clean. Simple replacement, just screw the nut down. Also decided to replace the bearing ring right under the wash arm because it was getting pasted with white crust-like material from hard water and chemical detergent residues. I've dealt with PartSelect twice now, and they are fast and efficient. The online parts breakdowns are easy to follow.

bottom rack was starting to rust away and we needed a new one

  • Customer: pat from muncy PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 8 of 12 people found this instruction helpful
The dishrack came in one box I opened the box snapped on the rollers and the bumpers and put it in the dishwasher, could not have been easier Thank you partselect

dishwasher no thoroughly cleaning

  • Customer: Daniel from Chestertown MD
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 7 people found this instruction helpful
unscrewed sprayarm, removed bearing and seal, used PartSelect pic and description schematic to identify part numbers then placed order. Parts arrived in two or three days.

Steam venting past gasket causing short in switch at handle lock.

  • Customer: Edward from Sebastopol CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 5 people found this instruction helpful
Removed inner cover of door. Pried Vent Assembly from door, peeled off thin sponge gasket strip from inner door, installed new thin sponge gasket strip on inner door vent opening bottom, snapped Vent Assembly into inner door opening, reinstalled inner door cover to door.
Recommend removing Vent screen from inner door first to expose locking tabs of Vent Assembly to ease removal and installation of Vent Assembly. I assume vent cover will come off if pried with small screw driver. I didn't remove vent cover and had difficulty removing and installing Vent Assembly. (I did accomplish it though)

Tube to the spray arm fell off and melted on the element

  • Customer: Rick from Louisville TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 5 people found this instruction helpful
Removed one screw to get the spray arm off the rack, one other screw to disassembly the spray arm assembly. Replaced worn and damaged parts. Installation was reverse order of disassembly.

My original basket had broken so that I was unable to use one section.

  • Customer: Vicki from Brookland AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 11 people found this instruction helpful
Took old basket out and put new one in.
It was the exact basket I needed. No problems!

Water dripped out from the bottom of door.

  • Customer: Louis from Niceville FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 8 of 14 people found this instruction helpful
Diagnosing the problem, i.e. finding the source of the leak, was the hardest part. The best clue was the leak only occurred well into the cycle when the water was hot and steam was coming out the vent. I then assumed there was a bad seal and steam & condensed water was leaking down into the door. I replaced the vent duct & seal, a broken drip cover (an internal part in the door), and replaced a missing rinse aid cap. This stopped the leak.
All Instructions for the GU940SCGQ2
46-60 of 654