Models > GU940SCGQ2 > Instructions

GU940SCGQ2 Whirlpool Dishwasher - Instructions

All installation instructions for GU940SCGQ2 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU940SCGQ2
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erratic lights, options unavailable, eventually no start

  • Customer: James from Boca Raton FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 25 of 27 people found this instruction helpful
removed 8 torx screws and inner door panel. took off electronics cover, unplugged connectors & replaced circuit board. ran ok for two cycles, then failed to start again. Sears svc tech advised circuit board and the touch panel housing would have to be replaced as a unit. parts and labor $319. $65 svc fee paid, rcvd $65 coupon on new machine. Went in again and blew out ribbon socket connecting touch panel and circuit board. Now running OK. (??!) $100 for circuit board is good deal. Wasted $65 on svc call, to find out cost of authorized repair service was 50% of cost of new machine. We'll see how long it runs.

Dishwasher finally would not complete cycle

  • Customer: Robert from Seattle WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 23 of 30 people found this instruction helpful
Symptoms: at first the dishwasher would wash the dishes but not stop at the end of the cycle. After several weeks of using a timer and opening the door during the drying cycle and getting an estimate of $421.78 to fix the machine (we declined) the dishwasher finally would not go thru its whole cycle. I reasoned it must be the Control Assembly and ordered one. to install it I removed the 8 "star" screws in the door, removed the inside of the door, removed the black, plastic cover over the Control Assembly, disconnected all of the connectors to the Control Assembly and the two anchor screws. The Control Assembly then was easily removed. The installation was done in the exact reverse of the tear down. After the door was reassembled the dishwasher has worked correctly for over a week. I saved about $320 by doing the job myself. I hope the machine operates for another ten years.

No power to dishwasher.

  • Customer: Brad from Woodbury MN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 27 people found this instruction helpful
Unplug the dishwasher. Simply removed 8 screws on the inside of the door, removed the interior door panel. Next popped of the plastic protective electrical panel cover. Locate the Thermal fuse that had simple instructions provided. Removed the fuse and replaced the harness. Put everything back together. Plugged dishwasher back into electrical outlet...Dishwasher resumed with the cycle that the dishwasher was in when the fuse blew. Simple, Fast AND Reliable!!!

Water was dripping out of the front of the unit down low.

  • Customer: Phil from atascadero CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 20 of 22 people found this instruction helpful
I removed the old gasket, installed the new one which took about 20 seconds.Tested the unit, water was still dripping, but in a different fashion.As per a previous poster's instructions I removed the vent cover. (Located inside the dishwasher up high.)I cleaned out the calcium deposits with hot water and a sacraficial toothbrush. "Ta-Da!" Everything is now groovy!Thank you so very much for your excellent service. Your site was easy to use and your shipping was "lightning fast!" Also, the advice you sent me was invaluable. I thank you, my wife thanks you and my trained lobster thanks you too! :)

Dishwasher stopped in middle of wash cycle..

  • Customer: David from Bay City TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 24 of 35 people found this instruction helpful
I disasembled the inner door and replaced the door switches with new ones.

Glasses and dishes had cooked on film on them due to no upper spinner rinse.

  • Customer: LOUIS from SAN ANTONIO TX
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 19 of 21 people found this instruction helpful
Need needle nose pliers to remove the keepers in the end stops on basket rails. Basket must be removed to get to the spinner assimbley.
The upper rinse spinner is held in place by a stainless steal bracket. NO SCREWS!
1. You push the spinner assembly up and push it to the back of the machine.
2. Then you pull the spinner assembly down to clear the bracket and then pull it to the front of the machine.
3. To replace it just reverse the procedure.
Used part # 3379329.

Louis at ljsengele@att.net

It would not run a full cycle and would light the cancel light, etc.

  • Customer: Jeffrey from Round Rock TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 20 of 28 people found this instruction helpful
My 10 year old Kitchenaid dishwasher began performing erratically:
• It would not run a full cycle and would light the cancel light.
• It would erroneously light the "child lock" light.
• It would run the drain cycle and not stop.
I "rebooted" / reset it several times by powering off and back on, but it after a couple "reboots" it would not reset.
I checked the water sensor and the plumbing, pumps, and electronics visually but did not see anything awry.
It appeared to be a logic problem so my diagnosis led to the electronic board.
I ordered the board and received it very quickly (two business days).
Installation was easy:
1. Removed torx head screws on the top / inside of the door to release the plastic control panel & was careful removing it to avoid damaging the built in plastic brackets that hold it to the door. This was achieved by being sure all screws were out, then pulling the top of the plastic panel out away from the door. The "inverted V" shaped brackets pivoted and needed to be lifted off the metal frame on the door. Continue to support the panel and
2. Unplug the ribbon cable connecting control panel to board. Set panel aside.
3. Unplug all wire connectors from board.
4. Remove two 1/4" hex head screws that hold the board / backing frame to the door being VERY careful not to drop them into the door.
5. Replace with new board / backing frame.
6. Reconnect all wires.
7. Reconnect ribbon cable and install front control panel
8. Test
9. Eureka!
10. Wash some dishes...

That's my story!

The upper arm mount broke off and needed to be replaced.

  • Customer: George from McKinney TX
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 16 of 16 people found this instruction helpful
The part arrived the next day after order was placed. That is an amazing service.
When it arrived I noticed that the new part was re-designed but the dimensions appeared to be identical. Initially it was difficult to snap it in to position but with help of a screw driver it finally snapped in place. After re-installation of the upper wash arm all looked perfect. But the arm would not spin freely. It would bind against the bottom of the upper tray. Finally after about 20 minutes I noticed that the mount was slightly slanted to one side. This was not immediately apparent unless you look carefully. Further I noticed that the bottom of the upper tray was protruding lower on the right side. Finally I realized why the mount was slanted to one side. I removed the mount and turned it 180 deg.. Bingo all fits and works perfectly. I could have avoided the problems if an orientation directions were included with the mount. I suspect that a less technical individual would likely not figure it out.

Dishes not rinsing well, particles left on dishes

  • Customer: Steven from Missoula MT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench(Adjustable)
  • 17 of 20 people found this instruction helpful
As others have described, this replacement was very easy. The new spray arm is solid plastic instead of rubber (which had deteriorated and was the part that needed replacing). So it should last longer.

You have to keep and reuse the mounting bracket that attaches the spray arm to the upper rack, so don't throw that away!

The replacement was super-easy, and as others have commented, the dishes haven't been this clean for a long time. Well worth it.

Water leaking out under door

  • Customer: Charles from Brooklyn NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 15 of 17 people found this instruction helpful
The pump outlet gasket was sticking out and a screw was missing from the pump outlet housing. This was causing water to flood out under the door.

Once I removed the pump outlet housing I saw that the gasket was out of place almost all the way around. I cleaned around the housing, replaced the gasket and the missing screw.

You need a Torx T-15 for this repair. Note that all of the screws on the housing were loose so you might need to tighten them from time to time.

Be careful not to drip a screw when you are installing it since it's a real hassle to fish it out from under the screen.

Once everything was tightened up, the wash pressure seemed to be much higher.

Upper nozzle "spinner" had degraded to the point where it no longer worked

  • Customer: Brian from Socorro NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 14 of 15 people found this instruction helpful
The only difficult part was taking out (relatively easy) and returning (hard) the clips from the rails. This required bending the end of the metal rails with pliers. Otherwise the dishrack just rolled in with no issues.

The spinner is somewhat lower than the one it is replacing, making the clearance over items in the lower rack to be serviceable but marginal.

dishwasher not draining and overflowed

  • Customer: christopher from Spring TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 14 of 15 people found this instruction helpful
Well, after I got the the dishwasher apart I realized the problem was not the wash impeller kit, it was the pump/ motor asembly. we deicided to replace the machine. the hardest part was holding the impeller from turning while removing the screw. there is a hex on top of the impeller you must hold in place but, if the machine is old, the hex is brittle,It will break as mine did. you will need to disconnect and take the washer from under the cabinet, and wedge a piece of wood into the motor to hold it. Then loosen the screw and inspect the components. 10 years old, it was more cost effective to replace the dishwasher. i emailed for a request authorization to return. partselect responded promptly with the autorization i needed to return the part. The service was good, and I would use partselect again.

dishwasher would not work at all no lights nothing

  • Customer: michael from lexington NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 15 of 19 people found this instruction helpful
i unpluged the diswasher and killed the electricity to it. next i opened the door and took all the screws out and slowly removed the cover from the door.watch out this will make the door try to close on you. then i figured out it was not the control assmebly but it was the thermal switch. it did not have continuity. everyone had said it was the control board that is why i ordered it but found out it was the thermal switch which only cost about $10.00 so I ordered one and replaced and fixed the problem. Thanks parts select for letting me return the control module. that would have been a $100.00 dollars wasted. Next time I will learn it is not always the most expensive piece that breaks. Thanks again hope this will help someone else out.

rollers and clips on botton dishrack were broken

  • Customer: Diane from Waltham MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 18 of 29 people found this instruction helpful
I pulled off the old clips and easily replaced them with the new clips and popped on the wheels.
I replaced 8 clips and 8 wheels in less than 15mins

Broken hose

  • Customer: carlos from potomac MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 14 of 18 people found this instruction helpful
Removed dishwasher lower faceplate.
Removed hose clamp at the dishwasher end.
Removed clamp at the garbage-disposal end.
Removed hose.
Pulled new hose.
Connected both ends of the hose.
Installed both clamps.
Tested.
All Instructions for the GU940SCGQ2
16-30 of 629