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GU2700XTSB1 Whirlpool Dishwasher - Instructions

All Instructions for the GU2700XTSB1
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Cap came off rinse device and partially melted.
Push and turn!!!
Parts Used:
Rinse-Aid Dispenser Cap
  • Donna from SAN DIEGO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Dishwasher not draining on final cycle and smelled of burning
I had a common issue on many dishwashers, the final drain cycle was not draining but the pump was trying to turn. Also, the drain pipe was clean. This issue caused a burning smell, like a circuit board heating up. Half plastic smell, half electrical. I bought a replacement pump, followed the pump replacement video instructions from PartsSelect, and it was replaced in under 15 minutes without any tools.
Parts Used:
Dishwasher Drain Pump
  • Dylan from RIVERSIDE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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would not drain
watch how it was done on computer
Parts Used:
Dishwasher Drain Pump
  • Walter from FRANKSVILLE, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Door pops open when first starting.
Replaced the water inlet valve:

Turn off the water.

If your washed is hard wired, turn off the breaker. If plugged into an outlet, unplug it. When the water line is disconnected there will be a little water from the hose. Not good to get eater in any connectors.

Remove the door covering using the star drive. The only way to get to the valve. To remove the door covering: Open the door and remove the side screws and the two at the top on either side of the door latch. You will need to set the door on something so that it is not in the way of access to under the washer. Be careful that you don't pull the wire tape and break the connector.

Remove the the base plate and other plate with the insulation using a 1/4 inch socket or nut driver.

I removed the valve from the mounting. Remove the mounting screw ( 1/4 nut driver or socket ). You can position the valve to make it easier to disconnect the supply line and pull the discharge hose off of the fitting and remove the wire connector.

In my case, the water line was soft copper screwed into a brass fitting, and over the last 17 years the nut had seized to the 90 degree fitting. Made me say bad things trying to break it loose while trying to fit my hands and wrenches under the washer.

This is important!! Make sure to note the angle of the 90 degree fitting that the water line fits into. If your water line is plastic tubing you will be able to move it around to align it to the fitting but if your water line is copper, the 90 degree fitting must be perfectly aligned or the nut will not start and you will say bad things trying to get it to work.

Slide the hose clamp up the discharge hose a couple of inches, using the plyers to squeeze the end of the clamp to open it. Remove the hose by twisting it back and forth until it moves then pull it off of the fitting.

Remove the valve and remove the 90 degree fitting positioning it in the new valve exactly as it was in the old valve. I have a bench mounted vice that made it easier tighten the Teflon tape coated threads to the right position.

Install the discharge hose and make sure the clamp is near the bottom of the hose to provide a good seal below the bulge in the fitting. Connect the the wire plug and water line, install the valve into the mounting slots and install the mounting screw.

Turn the water on and check for leaks.

Install the base plates and secure with the two 1/4" screws.

Install the door by cocking the bottom in and the top out to let the bottom fit into the bracket. Hold the door square with the washer and install the screws to keep the door square.

Run the machine and keep your fingers crossed.
Parts Used:
Water Inlet Valve
  • Charles from GREEN VALLEY, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench set
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Missing order
I wish I could describe how my repair went! My order was shipped on August 27 (per: the company's email ). However, I have not received our part, yet and it is September 11! I contacted the company, via email. The company's reply: Check FedEx's tracking. I tried that, but as soon as I got to that site, I remembered......PartSelect NEVER sent a tracking number for FedEx, whaaaat!!! Needless to say, I'm not a happy camper!!!
Parts Used:
Spray Arm Seal
  • Patsy from PFAFFTOWN, NC
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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front track stop broke on both sides of the upper tray
Very simple to repair The front track stops just slide into place, easy. When I looked for these parts this place was the least expensive and the quickest delivery I have ever had. Quick, efficient and friendly online staffing. Thank you, Deb
Parts Used:
Rack Track Stop
  • Deb from LAWTON, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Water would not pump in, thus sprayer was not working to wash dishes.
The water inlet valve was replaced and the unit completely cleaned. Perhaps the cleaning was the most important part. The mesh screen and food chopper were slightly plugged as was the top screen below the sprayer.
Parts Used:
Water Inlet Valve
  • Kelly from Afton, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Reinstall NEW Chopper Assembly
tom boy single Mom- not too difficult! Follow the video and installation procedures. My only problem was lining up the chopper blade, with the need to install on an angle and connect copper assembly with the motor, and align with groove, needle nose pliers did not work for me, due to the fact, pliers seemed to angle the chopper assembly and did not received equal pressure between the blade and the screen.( I did not have a collection of needle nose pliers to chose from) I used a fork to give even pressure distribution and keep the assembly even and it slipped right into position, remembering to line up all connections between the motor and the chopper assembly, the fork give me the ability to angle the assembly. Its like having a new dishwasher, I use the light setting now when washing a load. Saved $$$$$$$ and X-mas is on the way!!! Thanks Parts Direct!!! Will re-order when the next appliance repair occurs.
Parts Used:
Chopper Assembly
  • Pamela from CRESSON, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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No water to dishwasher
After watching the video, shutting off the water and electric, I began my repair. First problem....the video shows the unit in the middle of the floor and set on its side.....very easy. Mine was hard wired electrically and I had a copper tube connected to the garbage disposal (not so easy). I pulled the DW out as far as possible, removed the lower plate to expose the water valve. From that point the video was helpful, although laying on the floor at 76 wasn't that easy, I did manage the repair and get the DW back in service.
Parts Used:
Water Inlet Valve
  • Anthony from AIKEN, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable), Wrench set
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Dishwasher not washing
I looked up 'dishwasher not washing' and it came up with a list of ideas to the problem. I bought the part 'food chopper' for the kitchen aid dishwasher and watched a how to video on YouTube.
I realized plumbers don't get paid bc it's hard they get paid bc it's gross.
Super easy to do. Dishwasher works great now
Parts Used:
Chopper Assembly
  • Allyson from JACKSONVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Dishes were not getting clean because upper and lower spray arms were not spraying.
The cause of the problem was that the chopper was worn out. As a result, the chopper screen was clogged with unchopped food bits. This severely reduced the amount of water getting to the circulation pump/impeller. This was what caused the spray arms not to spray. As a result of replacing the chopper, the dishwasher now works like new.

As far as how I did the repair, I followed the excellent how-to video provided by PartSelect that you can access when you click on the Chopper Assembly from the Pump and Motor Parts diagram for this dishwasher.
Parts Used:
Chopper Assembly
  • George from RICHLAND, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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The tine row - spokes had rotted
My husband I watched the instruction video. It was SO helpful.
Thank goodness that you have instructions videos.
It took no time at all. If you watch the video the gentleman showing what to do make it so easy.
Parts Used:
Tine Row
  • Barbara from CHATEAUGAY, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Dish washer was very smelly.
After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.
Parts Used:
Drain Hose
  • Robert from Des Moines, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
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Dishwasher Not Draining
The video included with this part is perfect. Unplug the dishwasher, take off the front trim piece, remove the drain hose from the pump, unclip the power, press the little clip that holds the pump in while turning it counter clockwise to remove. Then just do that in the opposite order to put the new one in. Just make sure you hear it click when you twist the new one on so you know the clip has engaged. Super easy.
Parts Used:
Dishwasher Drain Pump
  • Derek from ROCKFORD, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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The plate was missing at the time we purchased the house.
It was ok but screw holes were not in the right spot but we put one in and that is sufficient for now. It prevent thing from follow under it.
Parts Used:
Kickplate - Black Clip Screw - 8-18 x 1/2
  • Barbara from NEWPORT NEWS, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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All Instructions for the GU2700XTSB1
301 - 315 of 618