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GU2400XTPS3 Whirlpool Dishwasher - Instructions

All installation instructions for GU2400XTPS3 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2400XTPS3
76-90 of 515
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bones inside locked motor up and burned it out

  • Customer: Dawn from New Richmond WI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set, Wrench(Adjustable)
  • 6 of 6 people found this instruction helpful
disconect water supply and drain hose, unscrew 2 screws hoding front of dishwasher to countertop, slide dischwasher out so you can tip on its door and remove 1 screw hidden behind plastic shield and pull motor out install in reverse order.

dishwasher wasn't cleaning well

  • Customer: Robert from Katy TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 6 of 6 people found this instruction helpful
Pulled everything out the front, and dug down to find a thrashed chopper assembly (like a little garbage disposal). The previous owner just tossed anything in; pop tops, plastic cutlery, etc.
Didn't pay attention to the exact installation of the chopper as I pulled it out, but, it turns out that it only goes in one way.
Used pictures and instructions I found online as a guide and didn't have any issues.
Replaced the check valve because it isn't expensive and I was in the neighborhood.

quit pumping water

  • Customer: Robert from West Middlesex PA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 6 of 6 people found this instruction helpful
I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the motor on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.

I did not lock the cap good enough and it fell off and melted

  • Customer: Crystal from Stansbury Park UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 7 people found this instruction helpful
I just placed the cap back on, it worked great, fit fine and so glad I found this part. I was thinking of ways to McGyver it, thinking it would be impossible to find a new part. Glad i fount this site and the part.

Heater element had shorted out and began to smoke

  • Customer: James from McCordsville IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 7 of 10 people found this instruction helpful
I released the heater element from the clips on the bottom of the waaher tub. I pulled the unit out from the wall and disconnected power. There are two slip on wire terminals on each end of the heater element accessible from the back that need to be removed. One of them was badly rusted from leaking water, which had caused the short, and had to be replaced. These terminals and the crimping tool to install them are available at any home center. I removed and discarded the old plastic nuts since one of them was damaged by arching from the short circuit. Moving around to the front of the dishwasher, I removed the old heater and installed the new one. I had ordered new rubber washers, but the new heater came with them already installed. Since one of the old ones failed and caused the leak, they are a good thing to keep around as spares anyway. I installed the new nuts and tightened them to enough to ensure that the washers made a good seal. I reconnected the wire terminals to the heater, reconnected power and moved the unit back into place. The circuit opening when the heater failed caused a "call for service" error and the controller would not allow the unit to run. You will know you have this by the "CLEAN" LED flashing seven times. Clear the diagnostics by pressing the buttons for "HEATED DRY", "NORMAL", "HEATED DRY", "NORMAL" and after the controller resets, the dishwaher is ready to run. It's worked like new ever since.

would not start

  • Customer: JOHN from WALDORF MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 7 of 10 people found this instruction helpful
opened up the top portion of the door. Installed new latch with part of old switch mechanism. The handle was not needed

Lower spray arm seal replacement

  • Customer: Fred from Grafton OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 13 people found this instruction helpful
Remove upper tray and spray arm. Remove two screws retaining pipe for upper spray arm and overhead. Unscrew retainer on top of lower spray arm and remove. Gently rotate the upper feed pipe clockwise until pipe can be removed from lower pipe. You may then remove the lower pipe and bearing housing where the seal is. Reverse order for reassembly. I also replaced upper spray arm bushing. Very simple, remove one screw and the arm will come out.

water not heating

  • Customer: Raymond from Palmer AK
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 6 of 7 people found this instruction helpful
The repair was easy. Getting the unit to slide out from under the counter was more time consuming.
After water and power is disconnected, tip the unit over onto one side to gain access to bottom. Look for two white composite plastic posts (insulators) about 2" long each with a single wire inside. Remove the two wire connectors then unscrew the insulators from the old heating element using an adjustable wrench. Inside the box remove the two metal element supports and pull out the old element. Clean and dry the area in and around the openings where the new element will be re-inserted. Carefully place the new element into the holes with the included new rubber washers. Re-install the two metal element supports on the inside of box. On the bottom, re-install the two insulators to the ends of the element, do not to tighten too much to avoid over compressing the rubber washers which could cause premature cracking. Reconnect both wires and check continuity from the door mircro-switch (white-violet) lead to the (white-red) lead on Electronic Controller connector #1 (P6). The circuit thru the element should be good if the Multimeter reads 10-35 ohms. Put the unit securely back under the counter and run a test wash. Works fine now.
I do recommend, if don't know how to use a multimeter or are concerned about accessing the electronic control box; contact a professional.

I broke the lever that is used for adjustment of the rack height.

  • Customer: William from Seneca SC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 16 people found this instruction helpful
The repair was a simple snap out, snap-in process. The only trick was getting the part in the right position to clear the wire basket.

Lights came on but dishwasher wouldn't work

  • Customer: John from Mullica Hill NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 5 of 5 people found this instruction helpful
Pulled out the screws to the panel. Did a visual inspection and noticed a burn mark on a terminal on the circuit board. Replaced the board and now had no lights. Made sure the breaker wasn't tripped and than followed power through the dishwasher and it went to the fuse on the circuit board that you have to take from the old board and put it on the new board. Well anyway, the fuse was blown and had to get one of them. Now dishwasher works.

Dishwasher wouldn't drain; pump drain impeller had come off drive shaft.

  • Customer: Harry from Hampden MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 7 of 11 people found this instruction helpful
Replaced the pump drain as one complete assembly. Couldn't do it from under the front panel as there is a small lug that you have to depress on the top of the assembly before you can twist the assembly counter-clockwise by hand. I tried but I couln't get the leverage. Had to take dishwasher out from under the unit and tip it on its side. The rest was very straightforward. If you can remove the dishwasher from under the unit easily I would suggest you don't even bother trying to change the pump drain while the dishwasher is in place. It's not worth the hassle.

front seal on the old pump failed causing the front bearing to get wet repeatedly and fail

  • Customer: lisa from columbus NE
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 5 of 5 people found this instruction helpful
Removed required hardware and dishwasher from undercounter mount. Turned dishwasher on its front and removed the old motor. Installed the new motor and tested for function. Installed once test was successful.

Latch on dispenser cracked so it did not close properly.

  • Customer: Robert from Califon NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 8 people found this instruction helpful
Took me longer to find my tools than to do the repair. DId have to call the PartSelect 800 # while making repair but woman there read to me a note in their system about a redesign of the replacement part that explained exactly my question. She was VERY helpful. I will not be calling the appliance repairman again!

Not cleaning well, Top spray arm not spinning. Chopper not turning

  • Customer: Steven from Phoenix AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 7 of 11 people found this instruction helpful
Disconnected power to dishwasher. Removed water supply hose from inlet water valve.
Removed lower and upper racks. Removed Lower spray arm. Removed tube from pump tp top spinner. Pulled dishwasher from under cabinet (remember to tip to get back out!). Placed dishwasher on its back. Removed electrical connectors from water valve, main motor and drain motor. Removed drain hose from drain pump. Removed pump/motor assy by pulling out wedges and pushing assembly into dishwasher. Removed pump/motor assy from inside dishwasher. Cleaned out pump. Installed new chopper. Re-install pump/motor assy. Re-install driain pump hose. Re-connect the pumps and water valve electric connectors. Slide dishwasher near cabinet for re-install. Re-connect drain hose to dishwasher. Re-install dishwasher under cabinet.Reconnect water supply. Removed top spinner from tube. Installed new spinner onto tube. Re-install tube onto main pump (below lower spray arm). Clean out and re-install lower spray arm. Remove middle spray arm from top rack. Clean out spray arm. Re-install spray arm with a new gasket (gasket may have not been needed). Re-installed lower and top racks. Re-connect power supply. Position all three spray arms pointing towards the door to confirm they were turning. Tested dishwasher - confirmed fill, wash, and drain properly. Also confirmed that all three spray arms were turning. Machine is washing, draining and running great since!

The Quick Wash button blinked continually. Dishwasher wouldn't work at all

  • Customer: tim from raleigh NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 5 people found this instruction helpful
I read online about a few other people who had the blinking light problem. Suggestions were to press a series of other buttons in sequence. Didn't work. I went to the advice website and paid $24 to be told it was the control board. I ordered a control board. As I was preparing to install it, I noticed a black spot on the ribbon connector that was across two of the printed (?) flat wires. I gently scraped it off. It was shorting the two flat wires. I put it all back together with the old board, and all is working well. It's been a week.
All Instructions for the GU2400XTPS3
76-90 of 515