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Models > GU2400XTPS3 > Instructions

GU2400XTPS3 Whirlpool Dishwasher - Instructions

All installation instructions for GU2400XTPS3 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2400XTPS3
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Rinse aid dispenser was leaking

  • Customer: Mark from Austin, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 13 of 16 people found this instruction helpful
First I removed the screws holding the outside door panel to the inside door panel. Next (at this was the tricky part) was separating the panels. In our model of dishwasher, there is a layer of Styrofoam between the two panel to reduce noise. Unfortunately the Styrofoam is glued to both panels. Separating it without damage was not possible. So it was done with brute force and the Styrofoam broke in several places.

Replacing the dispenser involved removing six screws, disconnecting the wires and popping the dispenser out. The new one went in easily although there seemed to be a correct amount of tightening to do. It was tricky to get the cover back on because the Styrofoam pieces had to go back together like a puzzle.

Once reassembled, I ran the machine and it leaked at the dispenser. So the cover came back off. This time I played with the adjustment of the dispenser, testing it with the outside cover off, to insure that I had a tight, non-leaking seal. Once done, I put the cover back on and we are back in business.

The new dispensers do not have connections for the "Add Rinse Aid" light. They use a visual indicator on the dispenser itself. I simply taped the wire for the indicator light up and left it inside the door.

One last note, on our unit, the outside door panel is two pieces. I needed only to removed the lower portion for this repair. Unfortunately, I removed both and in the process broke the small plastic end on the door latch requiring me to purchase a new one. Bummer. That was a 10 minute repair though.

Heater element had shorted out and began to smoke

  • Customer: James from McCordsville, IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 15 people found this instruction helpful
I released the heater element from the clips on the bottom of the waaher tub. I pulled the unit out from the wall and disconnected power. There are two slip on wire terminals on each end of the heater element accessible from the back that need to be removed. One of them was badly rusted from leaking water, which had caused the short, and had to be replaced. These terminals and the crimping tool to install them are available at any home center. I removed and discarded the old plastic nuts since one of them was damaged by arching from the short circuit. Moving around to the front of the dishwasher, I removed the old heater and installed the new one. I had ordered new rubber washers, but the new heater came with them already installed. Since one of the old ones failed and caused the leak, they are a good thing to keep around as spares anyway. I installed the new nuts and tightened them to enough to ensure that the washers made a good seal. I reconnected the wire terminals to the heater, reconnected power and moved the unit back into place. The circuit opening when the heater failed caused a "call for service" error and the controller would not allow the unit to run. You will know you have this by the "CLEAN" LED flashing seven times. Clear the diagnostics by pressing the buttons for "HEATED DRY", "NORMAL", "HEATED DRY", "NORMAL" and after the controller resets, the dishwaher is ready to run. It's worked like new ever since.

dishwasher wasn't cleaning well

  • Customer: Robert from Katy, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 10 of 10 people found this instruction helpful
Pulled everything out the front, and dug down to find a thrashed chopper assembly (like a little garbage disposal). The previous owner just tossed anything in; pop tops, plastic cutlery, etc.
Didn't pay attention to the exact installation of the chopper as I pulled it out, but, it turns out that it only goes in one way.
Used pictures and instructions I found online as a guide and didn't have any issues.
Replaced the check valve because it isn't expensive and I was in the neighborhood.

spray arm did n't move because it had a crack in the end

  • Customer: Susan from Buda, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 12 of 16 people found this instruction helpful
First I had to remove the upper dish rack from the dishwasher. This was the most difficult part of the entire fix. I found the screw which holds the spray arm in place, Removed it and took off the old spray arm. Then I replaced the seal and put the entire thing back together, put the screw back in and replaced the rack. Then I ran a load of dishes and discovered the machine works just fine now.

The dishwasher would not turn on

  • Customer: Mary Ellen from Fairfield, VT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 11 of 14 people found this instruction helpful
Very simple. We had to remove the screws holding the metal cover on the inside of the dishwasher to access the electrical panel. Then we disconnected the wires that were connected to the fuse kit, unclipped the kit from the panel, clipped the new one on, and replaced the wires. Then all we had to do was screw the metal cover back onto the inside of the door and it worked just fine.

Dishwasher wouldn't heat water or dry dishes

  • Customer: Philip from Sugar Land, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 10 of 11 people found this instruction helpful
Disconnected the power and hot water supply.
Removed mounting screws under the counter, and the lower panel screws to expose the leveling screws.
Backed the leveling screws up so that the unit would slide out more easily
Walked the unit out to where I could reach the back side.
Disconnected the two power wires from the heater coil (slide off)
Unscrewed the plastic nuts holding the heater in place and removed the heater coil.
Replaced the heater coil and nuts.
Reversed the process above to install.

Part that attaches the sprayer arm was broken.

  • Customer: Patricia from Allen, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 14 people found this instruction helpful
Removed first part of the broken part from the top rack of the dishwasher from below.

Removed the screw from the bottom of the sprayer arm to release the second half of the broken part.

Threaded new part in sprayer arm and replaced screw.

Attached part to top rack of dishwasher from below. This part was difficult. (The part appeared to be a little larger than the original.) It was a two person job, one person pushing down on the rack and the second pushing upwardand inward on the part it click to click it into place. Dishwasher now works great.

Dishwasher was making a loud noise during the wash cycle and it was getting worse with time. The bearing nearest the pump impeller was failing.

  • Customer: Jeff from Madison, AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 10 of 11 people found this instruction helpful
Disconnect the water supply, the drain line, and the two screws that go up into the cabinet frame, then pull the dishwasher out from under the counter. Tip the unit onto it's face and the main pump/motor is facing up. Turn off the power then unplug the electrical connector from the motor. Remove the single bolt at the base of the motor then turn the whole motor ~1/4 turn counter-clockwise. A firm pull will remove the motor/pump at this point.
The new motor/pump has a new seal. See that the arrows on the pump volute and the motor frame are lined up before inserting into the housing. The new motor/pump slides into the housing easily and a 1/4 turn clockwise will pull it in tight. Re-install the locking bolt and revers the rest of the steps to get running again.

Lid wouldn't close on detergent dispenser

  • Customer: Ellen from Carmichael, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 9 of 9 people found this instruction helpful
Thanks to the previous review of this part, I was able to figure out how to do the replacement myself and saving $150 on a service call. The part is super easy to replace. Remove the screws on the door, lift the outside piece of the door up and off the hinges and then unplug the old piece. I had turned off the electricity to the dishwasher to avoid getting shocked. There were 4 hex nut screws holding the part in, removed those & popped out the old part. Installed the new one, put the door back on and the screws, turned it on and no leaks. This part was so easy to replace, even for a 52 year old woman like myself!

dishes in the upper rack were not clean

  • Customer: mike from erlanger, KY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 10 of 12 people found this instruction helpful
it was really easy i removed the lower spray arm then
i removed the four hex head screws that hold on the
fine mesh screen then i pulled out the plastic insert
which exposed the cover to the chopper assembly
removed a smallhex head screw pulled off thecover
and there was the chopper and checkvalve replaced
both with a new one and the dishwasher works like
new thanks a lot im sure a service call would have cost over a hundred dollars

upper spray arms were not working

  • Customer: Robert from Upland, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 12 people found this instruction helpful
Discovered through internet that it may be a bad chek-valve, Opened washer up and removed inside covers. Actually found that the chopper assembly was bent and non-functional. Ordered new assembly plus ordered a new check valve since the other was 8 years old. replaced both at the same time. Dushwasher works like new once again.

R Draper

Dishwasher would not pump water

  • Customer: Gerald from Simsbury, CT
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Socket set, Wrench (Adjustable)
  • 16 of 30 people found this instruction helpful
.The easiest way to complete the impeller and chopper motor replacement is to disconnect the power, water and drain line, remove the dishwasher from the cabinet, set the washer on its back.

From this point everything is visible, pump housing, motor, etc. and it's a matter of disassembly and reassembly. Make note or a drawing of where all the wires are connected so you reconnect them in the right spots.

Reinstall water lines and power and check for leaks before replacing shield or kick plate.

Coating on the rack has worn exposing the metal underneath

  • Customer: Susan from Shelby Township, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 11 of 16 people found this instruction helpful
There were no instructions with the part, but looking at the old rack it was simple to see how the parts should be assembled. Took the center part from the old rack, twisted off, and applied it to the center of the new rack. Snapped on the wheels and was done. Very simple assembly.

Top Rack Would not Clean Properly

  • Customer: Ben from Lake Zurich, IL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 9 of 10 people found this instruction helpful
1) Remove the racks

2) Unattach the feed tube the runs from the bottom of the dishwasher tub along the back to the top (this is the grey plastic tube that the top rack sprayer plugs into). This is done by unclipping the tube in two places, one stainless clip is in the back of the tub and one stainless clip is on the top of the tub.

3) After the tube is loosened from the clips, give the tube a 45° twist clockwise (relative to the bottom of the tub) and then pull up. This should remove the entire feed tube and bottom sprayer assembly.

4) There are now 4 stainless steel torx screws visible on the bottom of the tube. Remove the screws using a torx driver. Remove the grey plastic "gear looking" piece that was held in by the screws by pulling straight up.

5) On the left hand side of the tub you will see one more (smaller) torx screw. Remove this screw and then with a pair of plyers, give the housing piece that was held on with the screw a tug straight upwards. There is a post sticking straight up that will help you do this.

6) The grinder assembly is now visible, and in my case, completely jammed with paper. Pull the grinder and screen out of the groove it is sitting in.

7) Place the new grinding and screen into the groove. The grinder blade will have to be pull back (toward you) so the grinder coupling teeth can properly engage with the motor coupling teeth. This may take some fiddling.

8) once the grinder is installed, reverse all the steps starting at step 5.

My dishes were not being cleaned

  • Customer: Molly from Huntsville, AL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 9 of 10 people found this instruction helpful
I looked up the most common problem with this model and it was the chopper assembly. I removed everything down to this. Sure enough, mine was broken off and the screen was completely clogged with debris. It was not difficult to replace, but it did take me a few minutes to slide it in to place. Ladies, you can do this. No need to call a repairman! Look up the repair manual and see where the assembly is. I had no idea it was even there. My dishes are spotless now.
All Instructions for the GU2400XTPS3
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