Models > GSS23WSTASS > Instructions

GSS23WSTASS General Electric Refrigerator - Instructions

All installation instructions for GSS23WSTASS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS23WSTASS
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Icemaker would not dispense cubes or crushed ice

  • Customer: Jeffrey from Highlands Ranch CO
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 24 of 26 people found this instruction helpful
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.

Water Leaking @ Quick Releases (Blue and White)

  • Customer: randy from vancouver WA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 23 of 25 people found this instruction helpful
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.

Quit making ice.

  • Customer: Joe from Brentwood TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 22 of 25 people found this instruction helpful
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.

FREEZER COLD, REFRIGERATOR SECTION WARM

  • Customer: CLIFFORD from SPRING CITY PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 23 of 29 people found this instruction helpful
THE PROBLEM WITH THIS MODEL IS USUALLY A BURNED OUT HEATER ASSEMBLY, WHEN THE FREEZER IS STILL FREEZING, BUT THE FRESH FOOD SECTION IS WARM. TO CHECK, FIRST DISCONNECT POWER FROM REFRIGERATOR. REMOVE FOOD AND THEN SHELVES FROM FREEZER SECTION. REMOVE THE SCREWS THAT HOLD THE BACK FREEZER PANEL IN PLACE. REMOVE BACK PANEL AND THE COILS WILL BE EXPOSED. IF THEY ARE COVERED IN ICE THE HEATER IS MOST LIKELY THE PROBLEM. AT THE BOTTOM OF THE COILS BELOW THE HEATER ASSEMBLY IS A DRAIN HOLE PLUG THIS HOLE WITH A RAG. PLACE A LARGE TOWEL IN BOTTOM OF FREEZER PAN BENEATH THE COILS TO CATCH THE WATER. I DO NOT RECOMMEND ANY METHOD TO MELT THE ICE FROM THE COILS BUT A HAIR DRYER, DO NOT CHIP AT THE ICE OR YOU WILL MOST LIKELY DAMAGE THE COILS. AFTER YOU HAVE DEFROSTED THE COILS AND REMOVED ALL WATER FROM THE UNIT, REMOVE THE TWO SCREWS THAT HOLD THE HEATER ELEMENT IN PLACE, THIS ELEMENT IS DIRECTLY BELOW THE COILS. LOOK AT THE ELEMENT, IF IT IS BURNT BLACK, THIS IS A TELL TALE SIGN IT IS BAD. IF THAT IS THE CASE IT WILL NEED TO BE REPLACED. REMOVE THE ELECTRICAL WIRES LOCATED ON TE END OF UNIT, THE NEW UNIT WILL HAVE INSTRUCTIONS WITH IT, RECONNECT THE ELECTRICAL WIRES PER INSTRUCTIONS, REMOUNT HEATER WITH THE SAME MOUNTING SCREWS THAT HELD IT IN PLACE. BE SURE TO REMOVE RAG FROM DRAIN HOLE, REPLACE BACK FREEZER PANEL WITH SCREWS, REPLACE SHELVES, AND PLUG REFRIGERATOR BACK IN. IF YOUR PROBLEM WAS A COLD FREEZER SECTION BUT A WARM FRESH FOOD SECTION THIS SHOULD FIX YOUR PROBLEM. IN CONCLUSION, THIS PROBLEM AND THE FIX FOR IT IS INDICATIVE TO THESE MODEL'S GE REFRIGERATOR'S

Received the Temp Sensor but no documentation how to replace it

  • Customer: Stephen from Sebring FL
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required:
  • 23 of 31 people found this instruction helpful
I still have not be able to replace the sensor as I've been unable to locate any info, or figure out where it is located. The water valve was easy to replace and took less than a half hour

After looking further into your website I found all the info, diagrams and instructions to replace the Temp Sensor, which was not too involved, thank you. Now to wait and see if this was the cause and my Refrigerator is up and running again

Very high pitch whine. Not real loud but really annoying.

  • Customer: ronald from kissimmee FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 22 people found this instruction helpful
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron

water running slow

  • Customer: David from Tacoma WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 28 people found this instruction helpful
unscrewed old filter by hand, installed new filter.

water and ice maker stopped working

  • Customer: Robert from Sandston VA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 19 of 19 people found this instruction helpful
Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.

freezer cold / fridge warm

  • Customer: Mark from Mancos CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 21 of 27 people found this instruction helpful
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go

Water leaked constantly from water dispenser in door

  • Customer: John from Dexter MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 19 of 21 people found this instruction helpful
Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.

Freezer would not defrost correctly

  • Customer: Michael from Milton FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 19 of 21 people found this instruction helpful
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.

water & Ice disspenser quite working

  • Customer: Michael from Otsego MN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 19 of 22 people found this instruction helpful
first replace the solenoid behind the front display. than replace the mother board on the back side of the fridge due to a relay being burned out on it.

GE Wanted $300 + to come out and do the repair.

With partsselect and a little time I cut that cost in half.

Thank you,

Mike

ice maker leaked water slowly and froze the cubes together

  • Customer: Steven from Cave Creek AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 23 of 34 people found this instruction helpful
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.

Water if refigerator door is really slow. Ice making is really slow.

  • Customer: Fred from Edgartown MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 18 of 20 people found this instruction helpful
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.

This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe

  • Customer: Jeff from Columbia City IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 21 people found this instruction helpful
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
All Instructions for the GSS23WSTASS
61-75 of 1,401