Models > GSS23WSTASS > Instructions

GSS23WSTASS General Electric Refrigerator - Instructions

All installation instructions for GSS23WSTASS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS23WSTASS
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Getting ice but not water from the dispenser

  • Customer: Gary from North Salt Lake UT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 25 of 27 people found this instruction helpful
On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com

ice maker tube would freeze up

  • Customer: Ed from Chesterfield VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 25 of 28 people found this instruction helpful
installed new double water outlet and tube assembly and it fixed the promblem. I think the water valve was leaking by causing the tube to freeze up inside.

Icemaker would not dispense cubes or crushed ice

  • Customer: Jeffrey from Highlands Ranch CO
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 24 of 25 people found this instruction helpful
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.

Ice maker stopped working

  • Customer: Dan from West Bloomfield MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 26 of 33 people found this instruction helpful
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.

broken ice maker part

  • Customer: Laura Beth from Mandeville LA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 24 of 27 people found this instruction helpful
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple

The freezer was whining and growling like a baby

  • Customer: James from Madison CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 22 of 23 people found this instruction helpful
I replaced the motor that runs the fan in the freezer compartment. Had to remove a number of shields to get to the fan and then some wires and screws to get at the motor. It came with a plug with 4 wires in it and I was supposed to pull 2 wires out of the old plug and place them in the new plug. Long story short the pins would not extract from the plug and the wiring harness was molded in solid plastic, so I ended up cutting the 4 wires to the motor and splicing in the new one and taping them with electrical tape. So far no more moaning and the ice cream is still hard, so I think we nailed it.

dropped something on the light switch and it broke off

  • Customer: Lorinda from Dallas TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 22 of 23 people found this instruction helpful
we just pried out the old switch and pulled it out the rest of the way with a pair of needle nose pliers. Pulled off the wires on the broken switch and reattached to the new one and just slid/clicked it back into the hole.

The partion between the tub and dispenser broke

  • Customer: Mark from Brandon MS
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 22 of 24 people found this instruction helpful
Once I got the correct part, (the expanded view of the icemaker is confusing as it shows the partition at the back of the diagram) I removed the ice dispenser from the tub by removing the screws and disengage the tabs holding the dispenser assembly in the tub. The most difficult step was getting the disenser disengaged from the tub. I used two kitchen knives to wedge between the walls of the tub. It was then easy to remove and replace the broken inside partition and reassemble the dispenser. Works like new.

Quit making ice.

  • Customer: Joe from Brentwood TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 22 of 25 people found this instruction helpful
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.

Water is not coming from front door dispenser, but ice maker works well

  • Customer: BABU from GRAND PRAIRIE TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set, Wrench(Adjustable)
  • 22 of 26 people found this instruction helpful
On one severe winter cold night my fridge dispenser door stopped water supply, but ice maker was working. First I disconnected power supply to the fridge then turned off main water supply from the wall to fridge and with wrench set disconnected water supply pipe from wall to fridge while disconnecting the pipe make sure to collect the water from the both end pipes. Then removed the cardboard from the back side of the fridge. I disconnected the blue element (dispenser water) the red element (ice maker). [DOUBLE OUTLET WATER VALVE]. If you would try to pull the pipes white (dispenser water) and black (ice maker) you woudn't succeed because once the the white and black pipes are insereted into the water valve those pipes are clamped tightly in the valve. So I cut off those pipes and removed the old water valve, then I conncected the new water valve first conncected those white and blue elements and inserted the white and black pipes pushed in closed with round plactic caps comes with new one.I reconncected the main water supply pipes from wall to the frige and turned on the water supply from wall and plugged the power supply. First surpisingly I doubted it will work, actullay the water dispnser did'nt work immediately I have to wait 2 to 3 hours of time, in the mean time I checked the pipe connections from the bottom of the front left side door ( if you open the two doors bottom you can see the plastic cover it can be removed by pulling towards and pushing in you can close it back into normal position) which water supply pipe comes through the bottom of the door to water dispenser. I disconnected the connector and pusheed the dispensor several times to flushout any leaky water or air then I reconnected the pipes to the connector. I pushed the dispenser with a cup to dispenser, it started working as it is normally. While I was working my 7 years old son helped me as he always eager to learn and explore things.

Water line froze, food in fridge started freezing

  • Customer: Bradley from Spokane WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 21 of 23 people found this instruction helpful
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.

fridge side freezes some items

  • Customer: Anthony from Murfreesboro TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 22 of 27 people found this instruction helpful
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.

Water dispenser leaked - tubing broke

  • Customer: Thomas from Poway CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 22 people found this instruction helpful
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.

water running slow

  • Customer: David from Tacoma WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 28 people found this instruction helpful
unscrewed old filter by hand, installed new filter.

FREEZER COLD, REFRIGERATOR SECTION WARM

  • Customer: CLIFFORD from SPRING CITY PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 21 of 25 people found this instruction helpful
THE PROBLEM WITH THIS MODEL IS USUALLY A BURNED OUT HEATER ASSEMBLY, WHEN THE FREEZER IS STILL FREEZING, BUT THE FRESH FOOD SECTION IS WARM. TO CHECK, FIRST DISCONNECT POWER FROM REFRIGERATOR. REMOVE FOOD AND THEN SHELVES FROM FREEZER SECTION. REMOVE THE SCREWS THAT HOLD THE BACK FREEZER PANEL IN PLACE. REMOVE BACK PANEL AND THE COILS WILL BE EXPOSED. IF THEY ARE COVERED IN ICE THE HEATER IS MOST LIKELY THE PROBLEM. AT THE BOTTOM OF THE COILS BELOW THE HEATER ASSEMBLY IS A DRAIN HOLE PLUG THIS HOLE WITH A RAG. PLACE A LARGE TOWEL IN BOTTOM OF FREEZER PAN BENEATH THE COILS TO CATCH THE WATER. I DO NOT RECOMMEND ANY METHOD TO MELT THE ICE FROM THE COILS BUT A HAIR DRYER, DO NOT CHIP AT THE ICE OR YOU WILL MOST LIKELY DAMAGE THE COILS. AFTER YOU HAVE DEFROSTED THE COILS AND REMOVED ALL WATER FROM THE UNIT, REMOVE THE TWO SCREWS THAT HOLD THE HEATER ELEMENT IN PLACE, THIS ELEMENT IS DIRECTLY BELOW THE COILS. LOOK AT THE ELEMENT, IF IT IS BURNT BLACK, THIS IS A TELL TALE SIGN IT IS BAD. IF THAT IS THE CASE IT WILL NEED TO BE REPLACED. REMOVE THE ELECTRICAL WIRES LOCATED ON TE END OF UNIT, THE NEW UNIT WILL HAVE INSTRUCTIONS WITH IT, RECONNECT THE ELECTRICAL WIRES PER INSTRUCTIONS, REMOUNT HEATER WITH THE SAME MOUNTING SCREWS THAT HELD IT IN PLACE. BE SURE TO REMOVE RAG FROM DRAIN HOLE, REPLACE BACK FREEZER PANEL WITH SCREWS, REPLACE SHELVES, AND PLUG REFRIGERATOR BACK IN. IF YOUR PROBLEM WAS A COLD FREEZER SECTION BUT A WARM FRESH FOOD SECTION THIS SHOULD FIX YOUR PROBLEM. IN CONCLUSION, THIS PROBLEM AND THE FIX FOR IT IS INDICATIVE TO THESE MODEL'S GE REFRIGERATOR'S
All Instructions for the GSS23WSTASS
46-60 of 1,321