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Models > GSS23WSTASS > Instructions

GSS23WSTASS General Electric Refrigerator - Instructions

All installation instructions for GSS23WSTASS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS23WSTASS
31-45 of 1,401
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fan not running

  • Customer: Ray from Bensalem, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 65 of 86 people found this instruction helpful
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often

Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t

  • Customer: david from colleyville, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 55 of 61 people found this instruction helpful
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.

Ice maker stopped working

  • Customer: Dan from West Bloomfield, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 58 of 72 people found this instruction helpful
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.

The evaporator fan motor stopped running, freezer was warmer than normal

  • Customer: David from Romeo, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 56 of 72 people found this instruction helpful
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.

broken ice maker part

  • Customer: Laura Beth from Mandeville, LA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 57 of 76 people found this instruction helpful
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple

Bad Ice Auger Motor

  • Customer: Mark A. from Port Byron, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers
  • 52 of 62 people found this instruction helpful
Things I learned...remove only the two far left screws and one far right screw from the ice auger motor mounting plate. Disconnect both wiring harness connectors. With the assembly removed from the freezer, you'll need to get the motor seperated from the drive mechanism (fork). This was the most difficult part of the repair. The reason is that the fork (which is reverse threaded) cannot be unthreaded independantly of the motor shaft (ie. they both turn together). Locking pliers on the shaft only stripped metal from the shaft and did not supply enough torque to remove the fork. The way I finally did it was to take the old motor partially apart, then lock the gear case (keeping the shaft from rotating) with the motor's own splined internal rotor shaft. Once I finally got the fork apart from the motor shaft, swapping out motors was simple. You'll need to put the old plastic glove on the new motor to keep it dry. Also, the replacement motor I got from partselect.com did not come with threaded mounting bolt holes. Therefore, I had to use slightly larger self tapping screws I got from the hardware store. I also used locking washers as the assembly is subject to vibration.

Clicking noice from the motherboard

  • Customer: John from Greer, SC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 48 of 52 people found this instruction helpful
After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.

refrigerator/freezer defrosting completely for no reason

  • Customer: John from Yucca Valley, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 46 of 48 people found this instruction helpful
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!

Refrigerator had a blown Overload PTC

  • Customer: Paul from Stillwater, MN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 53 of 71 people found this instruction helpful
I indered the right part. The hardest aspect of the repair was finding any information about what wire to attach where. There is one orange and one black wire that goes into the PTC from the fridge.
After speaking with an appliance expert at a local appliance store (not where I bought the part) they helped me out.
Next time, I would just pay the extra money to buy the part from a local store because Parts Select had absolutely zero information about which wire went where.
So, all things ended well. FYI Overload PTC units have two wires that come from the refrigerator, but it does not matter which wire connects with either of the two connection points on the PTC. It took me hours of research to find that out. The Overload PTC connects to the frig with a 3 prong connection. That part is very simple.

Getting ice but not water from the dispenser

  • Customer: Gary from North Salt Lake, UT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 54 of 75 people found this instruction helpful
On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com

Fan motor making noise due to broken fan blade

  • Customer: James from Gainesville, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 56 of 82 people found this instruction helpful
1) Unplugged fridge and removed cover over light in freezer.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hold grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.

Ice maker failure due to chunks of ice building up in tray

  • Customer: Terrence from Escalon, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 52 of 70 people found this instruction helpful
My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever

Fridge and Freezer would no longer cool (coils iced over)

  • Customer: Erik from Chardon, OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 44 of 52 people found this instruction helpful
First I posted the symptoms on appliance repair forum. Within a very short amount of time, an expert responded with suggestions (that ended up being right on!) and links to How-to articles, diagrams, and the correct parts catalog. They diagnosed it as a failed defrost heater or a bad defrost thermostat that caused the heater to go bad.

I removed all the food from the freezer, removed the shelving and ice maker tray, then removed the back panel (nut driver). The coils were severely iced over. I let the coils defrost (didn't take long in the summer heat). The water from the melted ice completely saturated about two full size bath towels. DO NOT let the coils drain into the normal drain hole. Then I removed the defrost heater (2 screws) and the glass element was dark and cloudy like a burnt-out light bulb.

I placed my order on Parts Select with normal priority shipping. The defrost thermostat was listed as in-stock and the defrost heater was listed as "on order". Both parts arrived 4 days later. The thermostat was a genuine GE part and the heater was a universal aftermarket. My original was a single element heater and the replacement was dual element. The wiring was slightly different, but they included instructions on how to wire up the dual element. The heater wires had to be re-routed and extended (wire cutting, stripping, and crimping are required). The extra length of wire and the wire crimp connector were included with the replacement heater. I also (per the instructions) sealed the crimp connector with RTV sealant. After completing the wiring, I re-attached the heater using the 2 factory screws. Then I had to cut the thermostat wires and splice in using wire nuts (not included) and RTV to seal the connection (not included).

Then I re-attached the back panel using the factory screws and attached the grounding clamp. I installed the shelves and ice maker tray and started the unit. It has been running fine for two weeks now.

The overall repair experience was fantastic. This fridge is only 3 years old and has broken twice in the last year costing me over $500 in food (total for both failures). I also bought a chest freezer last year when the fridge failed the first time. That minimized my frozen food loss this year. The failure last summer was the controller board. I paid the GE technician to come out and fix that because I did not know about this website. I am an engineer and I much prefer the DIY approach, especially when they make it so easy on this website to diagnose and get the right parts.

My only complaints (and they are so minor that complaint might be too harsh of a word) are:
The repair was easy, but would have been significantly easier if they had supplied a direct replacement single element heater.
I wish they would have included the RTV sealant in the repair kit. I happened to have it, but I have to imagine that not everybody will and they won't know that they need it until they read the instructions.
The replacement dual element heater was slightly wider and thus a slightly tighter fit than the original equipment.
Lastly (and this really is no big deal). I got my "Order Shipped" e-mail 6 days after the parts had arrived.

Overall 2 thumbs up!

dropped something on the light switch and it broke off

  • Customer: Lorinda from Dallas, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 42 of 47 people found this instruction helpful
we just pried out the old switch and pulled it out the rest of the way with a pair of needle nose pliers. Pulled off the wires on the broken switch and reattached to the new one and just slid/clicked it back into the hole.

ice maker tube would freeze up

  • Customer: Ed from Chesterfield, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 43 of 51 people found this instruction helpful
installed new double water outlet and tube assembly and it fixed the promblem. I think the water valve was leaking by causing the tube to freeze up inside.
All Instructions for the GSS23WSTASS
31-45 of 1,401