GSS23WSTASS General Electric Refrigerator - Instructions
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plastic tubing that supplies water to the ice machine cracked
We have cut the broken part and using union connector we connected it back to the original tubing on one side and to the connector at the bottom. It was easily done with great help from the video on file at the site. Keep up a great work PartsSelect !
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Malgorzata from valley stream, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.
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Geoff from Media, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Ice Maker Auger Blade broken
Replaced the broken auger. I followed the instructions post on the Partselect.com webpage for the replacement auger. The most difficult part was removing the ice crusher housing becuase I was afraid of breaking the housing while prying the tabs away from the side of the ice bucket. Otgherwise it was a 10 minute job. Thanks PartSelect.
Parts Used:
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Michael from Wiggins, MS
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Water Valve Leak
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Samantha from Baltimore, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
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double outlet water valve was leaking
after ordering part I went to partselect and watched video. Than I removed old valve and replaced it in the reverse order. it only took 15 min. to do the job.I highly recommend the use of partselect for repairs.
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Ramon from La Quinta, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
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compressor was'nt running
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Paul from Coventry, RI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Broken auger
A piece of cake to replace. The most time was spent cleaning the ice out of the tray and drying it before I could begin to replace the part. This is an easy repair for someone with a little mechanical apptitude.
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Paul from Greencastle, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Lateral split in original 5/16 poly tubing at rear of refrigerator for water dispenser
Located the split in original tubing - only visible when the water dispenser is activated. Using a razor blade knife, cut the tubing 4 to 6 inches on each side of the split. Remove the bad pieceof tubing and use as a length guide to mark the new 5/16 tubing. Install a 5/16 union connector on each end of the new tubing, careful not to overtighten the plastic union hex nuts. Place the new tubing with unions where the bad tubing was, tighten the union hex nuts, and bingo you're done. Left mine setting out for a day to watch for leaks. Took longer to get the two wrenches and pull the fridge out than it did to repair the tubing. This is the only place I found 5/16 unions and tubing in short lengths. Thanks
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Jimmy from Gainesville, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench (Adjustable)
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The coils in the back of the freezer were periodically freezing over
I used the website diagnosis feature to figure out what to order. I really didn't need the thermostat but I didn't check closely enough to realize that. When I took the old heater element out, it was clearly burned out. I found a repair video on Youtube. Everything worked out well. So far so good.
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Richard from Burlington, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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Condenser fan not working. Freezer & frig heating up
Very limited working space in this model. Must remove grill and disconnect elect connector on motor. One additiional tool suggested: Extendable rod with magnet on end because you will most likely drop something. First, remove two screws holding motor to metal strap. Tool must be inserted between blades of fan in order to get to the screws and this is the hard part. Fan and motor are removed as one assy and this takes some manuvering. Might have to remove front screw on metal strap to gain more room. I did not attempt to remove fan shroud. My fan was attached to the motor shaft with a metal clip. Spray a good lubricant such as PB Blaster on the shaft, wait a few minutes and press it or tap it out gently. Save misc parts on old motor for reassembly. Your set up may be different so check out everything before starting.
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Edward from New Smyrna Beach, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Socket set, Wrench set
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Door ice dispenser flapper warped/frost build up
I followed the repair video Partselect provided online. It the repair easy and fast. Great video!!!!
Parts Used:
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steven from westminster, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Water running in freezer compartment
Original equipment valve ran from 2003 to 2010 until a mouse got on top of valve and did a number. Valve purchased in 2010 (installed to solve the same water flow problem occuring in 2012) was installed. I constructed a small tin shield over the valve unit in 2010 to protect the top of the valve from future possible damage. Two years later, the valve failed again - water flowing in freezer. (These Chineese replacement parts should really last longer than two years - I feel they insure future sales by making them poorly) - Both times, the outlet tube above the ice maker was completely iced up and a good deal of time was spent with a hair dryer to melt this ice. (This ice problem can be observed by looking across top of freezer compartment to observe the water outlet area. Turn off water supply and unplug fridge. Four screws were removed to get to the ice maker and then two top screws were removed to pull out ice maker unit (I left hose attached and unit hanging with some support) When installing the double valve, I blew on the loose water tube going up to the ice maker to be sure it was ice free. Taking the old double valve unit out was simple, just remember to press in on the plastic structure around the plastic tubes before pulling out the water tubes. Reattach electrical connections. Press the plastic tubes in as far as they will go for a water tight connection. Reinstall water supply hose and tighten nut. With ice melted, reinstall ice maker with two screws and the front ice maker panel with four screws. Plug in the fridge, turn on the water and you should have ice again as soon as the freezer gets down to 15 degrees.
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Larry from Raymond, NE
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Wrench set
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Broken 5/16 line from filter to water tank in fridge
Others have described how to do this repair better. I will simply add - if you're cutting the line inside the fridge to repair/replace be sure to check as their are two (2) clear 5/16th lines. Once goes from the solenoid to the tank inside the fridge and another from the tank up to the filter. They're identical and side by side. Remove the drawers and foam covering the one line to make sure you cut the right one...otherwise you will be ordering a 2nd water tube union like I did.
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Andrew from Cherry Hill, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
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The plastic blades on the auger were broke
I watched the video online that related to the parts that I needed to repair. I used a putty knife to insert between the sides of the housing unit to be able to remove it. That was probably the most difficult step. The auger came right out and I was able to replace it with the new one. Of course, reassembly was much easier.
Parts Used:
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Debi from Texarkana, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Ice maker quit makeing ice
Wathched the video and it was done in less than 15 min making ice again no problem
Parts Used:
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Dickei from Sugar Land, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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