Models > GSS20IETAWW > Instructions

GSS20IETAWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IETAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IETAWW
1,441-1,455 of 1,527
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Some screws was rusted so I take more time.

  • Customer: huan from garden grove CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I just follow to the video and take step by step. It's was very helpful and easy. Thank you.

Ice dispenser flap door stayed open

  • Customer: Douglas from Hickory Corners MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Removed the Control Panel and the outside of the Dispenser Outlet. Removed the Flapper Door and the solenoid. Replaced both parts with new parts, and re-assembled. The pin, at the top of the Solenoid was badly worn and the plastic arm was very rough on the surface adjacent to the worn pin.

Ice was freezing in clumps in the shute(in door itself) and prohibiting the flapper from closing. Warm air enters from the kitchen through this opening and melts/freezes the cubes in shute into a clump.

  • Customer: Salvatore from Fort Myers FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
1-Duct taped around the rectangular grid on the face of the door.2-Usinng a putty knife I removed the frame(just held with small plastic grommits3-The front panel with buttons for water/ice etc---push up and remove.4-Did not unplug the refrigerator until after this item was lifted up and I duct taped it to the refrigerator door to keep it out of the way.5-Once taped out of the way I unplugged from electrical.(***there was no need to unclip the small connectors to this panel----less likely to break the prongs if the above is followed)6-2-3 screws removed the solenoid which in my case was my problem(((Solenoid was completely destroyed by the amount of rust that it exhibited. ******If you have to replace flapper and or it and the spring-----this doesn't look very difficult either. Just keep the doors shut while electric out. I'm handy but not an expert on anything---doing it was easier than what I expected. Should take no more than 1-2 hours

NO WATER OR ICE IN DOOR DISPENSER not making ice

  • Customer: JAMES from New London WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
I followed the super instruction video supplied by PartsSelect. After replacing both parts, I had the same problem so I checked back on PartsSelect and looked over the problem section and decided to change the motherboard. Well I ordered it and in two days it was on my doorstep. after fifteen minutes following great inst. my fridg is running like it was new. Total cost $ 232.14. last repair cost $ 196. to replace a $ 30. dollar part so I saved over $80. dollars by purchasing it here and following your directions a BIG thank you for your service.

Ice dispenser door not closing. Two possible fixes

  • Customer: John from Newnan GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the videos for replacing both the solenoid and the ice door flapper. Ordered the parts, watched the videos again and changed out the parts. I used a Philips head screwdriver and a little WD40 to clean up some rust. The instructions in the video were very easy to follow and simplified the process. PartsSelect's video showed the demonstration on a refer like mine as opposed to another site, which helped me be familiar whenI opened it up.

Door ice dispenser completely frosted up; no ice could get down the chute

  • Customer: Frederick from Montgomery TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Googled the symptoms online and found the great video from Parts Select. My recommendation is follow the video and the rest is easy!

Frost build up in ice chute

  • Customer: Thomas from Raleigh NC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Simple repair. On this 2004 model the button panel is removed by pulling lower part of panel out and down. No need to remove bezel. Remove four screws and a quick switch out of parts! I added an extra half hour to install as I cleaned the flapper area, ice shoot, etc.

Flapper in door for ice dispenser would not close.

  • Customer: Clyde from San Antonio TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I repaired IAW the PartSelect video. Very easy. One thing that should be mentioned in the troubleshooting process, is to check the retention spring on the flapper. That spring could come off and also cause the flapper not to close.

Water dispenser is not working but Ice maker is.

  • Customer: Herold from San Jose CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed instructions from a video. I pulled off the front panel, then the circuit board unit. Next I removed the Solenoid Assembly and installed the new one. I replaced everything and tested the water dispenser with no success. I assume the solenoid assembly was ok so therefore I need to get the circuit board tested.

Ice Flapper door won't close and solenoid not working.

  • Customer: Darrell from Round Rock TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed instructions and it was very easy

Ice maker door was not closing. Snow piled up enough to fall when door was opened.

  • Customer: Bonnie from Savannah GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Turned power off at breaker. Took off front panel on the door. Unscrewed the panel where the electrical parts were plugged in. Then you could unscrew the old solenoid assembly and install the new one. Cleaned around the Ice shute since some mold was there. Put all back together. We watched the video from you tube about 5 times!!

Replace Condenser Fan Motor

  • Customer: Wayne from MARICOPA AZ
  • Difficulty: Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Attempted to remove whole bracket per PartSelect YouTube video. Our refrig must have been slightly older or something, because the bracket would not come out no matter how much we begged and pleaded. ~ So we replaced motor in place, which was a headache, but doable. Seems to work fine, and much quieter than the old motor.

Condenser Fan was shot.

  • Customer: Kirk from Springfield MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the instructions in the video regarding removal, repair and reinstall. It all went as the video said, except for the reinstall. The rear tab did not snick into place like the one in the video did, and it was extremely difficult to see whether or not it was inserted properly. I ended up inserting the rear tab by feel, and then I had to hold it in place while I stretched the front part of the frame to line up the screw hole in order to reinsert the screw. I had to have my wife hold the flashlight while I did that in order to see. Other than that, the repair went well, it is working like a charm, and I know I have a quality GE part in my refrigerator again! Many thanks to Partselect for their speediness in getting the part to me and giving me the needed information in getting the repair done! I will shop here again.

freezer and fridge parts had stopped cooling

  • Customer: Grace from Arlington TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I followed the instructions on your YouTube video exactly and it was a snap. By far the hardest part of the repair was to fit the back tab of the fan assembly in the tight slot on the way out. The result was immediate and like having a new refrigerator. I'm a 68-yo retired woman but thanks to you I now feel empowered -- will tackle next appliance repair with confidence. Thank you.

noise from the condebser fan moter

  • Customer: Guojie from Gainesville FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Just follow the instructions from the Youtube, the link to the video is included in the sheet coming with the part. It was easy to take the entire compartment out as instructed, however, after replace the old motor with the new one, it took more than 20 min to put the entire compartment back after trying different ways. It has been working greatly since it was repaired.
All Instructions for the GSS20IETAWW
1,441-1,455 of 1,527