Models > GSS20IETAWW > Instructions

GSS20IETAWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IETAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IETAWW
1,441-1,455 of 1,527
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Refrigerator and freezer put out about 10 deg. F less than the electronic setting.

  • Customer: EDWARD from Beaumont CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Based on instruction I replaced the defrost thermostat and the temperature sensor. There was no improvement. The defrost thermostat was supplied with orange and red wires. the original wires were orange and pink. I connected the 2 orange wires and the pink to the red. So I don't really know if that is the problem or not. currently I don't know what to do next anyone got an ideas? It has dual evaporation.

fan made howling noise

  • Customer: raymond from peachtree city GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.

freezer cold fridge warm loud squeeling noise

  • Customer: William from Johnston RI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

unusual noise

  • Customer: Hugh from Cape Canaveral FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

Freezer was not keeping food frozen

  • Customer: lee from Frederick MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.

UNit was not cooling properly. Only the bottom side of the freezer was cold, and the same on the other side, just the bottom.

  • Customer: julio from Brea CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching some videos on U tube on how to check the mother board, I did some checking and found out that all the voltages and resistances were OK, so I ordered the fan, the thermistor and a temperature sensor.I got the parts really quick, just a couple of days.After I got the parts I watched the videos suggested in the parts select web page, and I was able to install everything without problems.Now my fridge is working fine, with excellent cooling.

Evaporator fan motor was whistling

  • Customer: JOHN from SOUTH CHINA ME
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

Ice not dropping in chute, frequent freezing up of dispenser.

  • Customer: Robert from Richmond Hill GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
My GE Arctica refrigerator was constantly freezing up the chute that drops the ice. I googled the problem and found a youtube video on how to replace the solenoid and the dispenser door flapper. Repair was simple, removed the front panel with a small screwdriver, removed the circuit board and rear plastic assembly. Unscrewed the 2 screws holding the solenoid in place and snapped out the old flapper. Immediately I could tell the problem because the flapper was warped an not allowing a seal to form on the door. Youtube is great and I frequently go there to see if someone has made a video with the maintenance problems that I am having around the house. PartsSelect had my replacements here in one day. Saved a couple of hundred on a service call.

Ice door dispenser would not close on the freezer causing frost buildup on the inside and moster on the outside

  • Customer: Lee Ralph from Grenada MS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced ice dispenser solenoid which stuck due to the moisture causing it to rust I do recommend changing the rubber door flap also which allows the cold air to leak out therefore causing the solenoid to form rust

Dispensor Door not closing

  • Customer: Vic from Lake St Louis MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video, repair was quick and easy. I replaced more parts than needed but I don't want to have to repair the door mechanism a second time.

Solenoid and screws rust until the solenoid will not function and the assembly flapper will not close.

  • Customer: Roger from Hernando FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed all parts necessary, solenoid, recess retainer, dispencer door recess crank, and assembly flapper. Hardest part was getting old highly rusted screws out so I could remove the necessary parts. I replaced all screws with stainless steal screws, so the next time they will come out easier. This is the second time i've had to replace the solenoid because of rusty solenoid plunger, very poor design, not to mention the couple times i've taken the solenoid out to clean off the rust, but eventually its stops working because of the excessive rust on the plunger.

flapper would stay open with cubes lodged in it

  • Customer: Joe from Harkers Is. NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Used a putty knife to pry trim up around dispensing unit. Look up behind bottom edge of control panel for three small holes.(use flashlight) Used a small (1/8") phillips screwdriver to press up in holes to release panel. Remove flapper unit and selenoid. I changed black rubber flapper and solenoid. The solenoid is designed to hold the flapper unit open to allow all the cubes to clear the chute and it then is closed by the small spring after the delay. Works fine!

The freezer was only cold on the bottom and the refrigerator crisper was icing up also.

  • Customer: Paul from South Bethlehem NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed the back pannel from inside the freezer. Defrosted the ice build up. Removed the shroud from the back top of the freezer. ( This contains the fan and the light assembly). Removed the fan and replaced the motor. Cut the wire for the temperature sensor and wired in the new one. removed the defrost thermostat and replaced with the new one. Reassembled the unit and reinstalled it into the freezer compartment. replaced the pannel and plugged unit back in.

broken light switch in refrigerator due to item falling on it

  • Customer: Claudia from Ocean Park WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Anyone can do this. I am a 70 year old woman. With a kitchen knife, I gently pushed up from the bottom of the old and broken light switch to disengage the plastic catch. Then I unplugged the old one and plugged in the new one. It was then a matter of sliding in the new light switch paying attention to which side was "up". It works perfectly.

Flapper valve on icemaker wouldn't close anymore

  • Customer: james from ocran ridge FL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched a video as prep. Popped plastic trim off(always scary, thinking plastic will break and it won't go back on), unscrewed control panel and popped wires off. replaced the items I had bought except micro switch which was fine. cleaned all the muck off the innards, replaced all plastic without anguish. I filled a glass with ice and watched with glee as the flapper slammed shut, keeping room air out and curing my iced up icemaker problem. God bless PartSelect!
All Instructions for the GSS20IETAWW
1,441-1,455 of 1,527