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Models > GSS20IETAWW > Instructions

GSS20IETAWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IETAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IETAWW
1,441-1,455 of 1,546
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The lower light shade was burnt and the rubber that holds it in place.

  • Customer: Jean from St Albans, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
The lower light shade did not come with the rubbers attached that sit helps the light shade stay in place on the glass and on the back of the fridge. I had to use the old one that was damage.

The freezer part of fridge was frosting up inside the freezer. Food was starting to thaw.

  • Customer: Lorraine from Nashwauk, MN
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I went on Parts Select and typed in the problem, and they gave me the parts that might be the problem. So, I ordered the two parts, and put them in. Was really easy, as there are videos on parts select to help you remove the part and put the new one in. So simple. My freezer is working right now, so time will tell.

Ice maker made only crushed ice, when cubed ice was selected.

  • Customer: Daniel from Waverly, NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the auger. The Parts Select video was excellent, but it continued to make only crushed ice after installing new auger. I took it back apart and removed the crusher blade assembly and discarded them. Now I have cubed ice only but that is what I wanted anyway!

the silver thing that turns inside to put out ice, 2 pieces fell out

  • Customer: Jackie from Madison, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
took old one out and put new one in.

Freezer coils iced up

  • Customer: Jeffrey from Dacula, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Replaced the defrost heater. Unloaded all food from the freeze,r (side by side type) removed the shelves, light cover and bulb and pack panel. There are two screws in the back panel at the top. Slide up the panel and remove it by turning it counter clockwise and pulling it out. Defrosted coils with a heat gun and removed the old heater which is mounted at the bottom of the coils with 2 screws. The new heater is a dual element type but mounted exactly the same way except for moving the wires from the left side of the coils to the right. Both power wires mount to the right side of the heater. The kit came with wires and connectors if the freezer's wiring wouldn't reach to the dual element heater. I didn't have to use them. This is a dead simple repair anybody with any mechanical skill can do. So far the freezer seems to be working properly. The heater cycles with a certain number of hours of compressor operation, so without unloading the freezer and opening up the back again, we'll monitor the temp in the refrigerator side and listen to see if the fan runs in the freezer too much. When the coils were iced up, the fan was running all the time in the freezer as the refrigerator side got warm. The freezer side was still cold. The fan causes a flow of cold air to enter the refrigerator side through a baffle controlled by the freezers mother board to maintain it's temp. Since defrosting the freezer coils and replacing the pump the fan almost never runs. Hopefully it is fixed.

Would not dispense ice (broken auger)

  • Customer: Robert from Astor, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed online steps and viewed the video....

No ice or water from the dispenser

  • Customer: john from copperas cove, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After replacing the pump in the back of the fridge with no luck I finally decided that it had to be up front. So I ordered the front cover, Ice maker, a new auger and the water dispenser control. For a semi-novice the whole repair was not complicated, my wife had to provide an extra pair of hands to get the ice maker unplugged from inside the freezer but after that it was smooth sailing. Just make sure you look at the water feed tube in the back of the freezer to determine if it's plugged.

Water would not shut off but ice would make ice.

  • Customer: James from Fort Myers, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I removed the front panel from water dispensor placing a very small screwdriver in the three small holes under the panel. It came free and then I was able to get to the solenoid and switch easily. However, my problem was not solved. It turned out to be the secondary water valve in the back of the unit, which is also an easy repair. The problem with repairs like this is you don't know if you're buying the right part until after you have installed it. Returning the parts are easy except for electrical parts which they won't take back once unstalled. All the parts were delivered the next day, although it said 3 to 5 business days.

Fridge clicked and stopped working

  • Customer: William from Rochester, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Took out old circuit board and put in new one.Works great now!

Ice was freezing in clumps in the shute(in door itself) and prohibiting the flapper from closing. Warm air enters from the kitchen through this opening and melts/freezes the cubes in shute into a clump.

  • Customer: Salvatore from Fort Myers, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
1-Duct taped around the rectangular grid on the face of the door.2-Usinng a putty knife I removed the frame(just held with small plastic grommits3-The front panel with buttons for water/ice etc---push up and remove.4-Did not unplug the refrigerator until after this item was lifted up and I duct taped it to the refrigerator door to keep it out of the way.5-Once taped out of the way I unplugged from electrical.(***there was no need to unclip the small connectors to this panel----less likely to break the prongs if the above is followed)6-2-3 screws removed the solenoid which in my case was my problem(((Solenoid was completely destroyed by the amount of rust that it exhibited. ******If you have to replace flapper and or it and the spring-----this doesn't look very difficult either. Just keep the doors shut while electric out. I'm handy but not an expert on anything---doing it was easier than what I expected. Should take no more than 1-2 hours

The auger blades had cracked and broken and the dispenser cover was cracked in half

  • Customer: frances from Highlands Ranch, CO
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I went online and found a u-tube video for replacing an auger in an ice dispenser. It matched everything I needed and the process also included replacement of the cover as part of the instructions.. The hard part was removing the cover.. I ended up sliding two table knives in between the outer casing of the ice maker and the inside cover to compress the tabs on both sides.. trying the putty knife (as instructed) I could not get the tab to stay released as I shifted from on side to the other.. each time the other side would slide back in and lock.. the table knives worked nicely.. held the tabs out of the way while I pulled the cover off.. My husband was thrilled I accomplished this.. He's not mechanical at all.. I've been bragging about saving us a bunch of money as well.

Mother board ticking noise/freezer periodically stopped freezing

  • Customer: Ronald from Virginia Beach, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Followed the excellent video provided by Parts Select. That's all you gave to do! Anyone, I mean anyone, could do this repair following the video!

Frost on every thing, ice freezing in clumps in the ice bucket.

  • Customer: Loyal from glendale, AZ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions according to the video on your web site. I removed the shelves and the ice bucket, then the back panel to access the thermostat and the temperature sensor. I cut the wires, then proceeded to replace the parts. Because I am 75 years old and not as agile as a younger person and I have to wear glasses made it was more difficult for me, it took me longer to do the job. My assistent (my sweet wife) was a lot of help because I had a hard time telling the orange wire from the pink wire. I reinstalled every thing back and plugged in the electric cord and prayed. Next, because the ice clumps broke the auger, I had to replace that. We pulled up the video and watched it over to check the sequences, and that made following the instructions very easy. With my assistent we were able to replace the auger without to much difficulty. This has fixed the problem. AMEN!

No Ice output, the unit was making ice but the plastic auger had broken

  • Customer: Anthony from Ft Walton Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Just follow the video and take your time!!

extreme frost build up inside in back of freezer,also veggies were freezing in the fridge draw

  • Customer: larry from lisbon, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
no brainer,watched the video,worst thing was to thaw the freezer,it was realy frosted,works like new,very happy thank you.
All Instructions for the GSS20IETAWW
1,441-1,455 of 1,546