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Models > GSS20IETAWW > Instructions

GSS20IETAWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IETAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IETAWW
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Repeatedly stick in defrost, raising temps in fridge and freezer for hours at a time, some times for days. Repair tech was called out twice to look into this problem, but the temps returned to normal both times before he arrived, therefore, he never could diagnose the problem with a certainity as wh

  • Customer: Jerry from Otisco, IN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 90 of 114 people found this instruction helpful
The main board is easy to get to behind the access plate. You will find seven different wire harness plugs, six which are white, that are impossible to remove without breaking the retaining clips which hold them in place....but that's OK.....you are throwing away the old board anyway, so nothing lost. The plugs will snap back into each of their respective terminal locations without a problem. Be sure to treat the four white, plastic pins that hold the board in place delicately....you will not want to mess those little dudes up!

Ice dispenser quit working and kept making a clicking sound

  • Customer: Ken from Gibson City, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 80 of 87 people found this instruction helpful
All you have to do is replace the circuit board which is really easy. Still kinda mad because the fridge is less than 2 years old. If you hear the clicking noise its coming from the circuit board.

freezer defrost and then after some time would work.

  • Customer: anthony from burke, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers
  • 71 of 73 people found this instruction helpful
one repair man said I needed freon. sears repair man said my evaporators leaked. and should buy a new fridge. I installed the parts for less than $30.
dried the freezer compartment removed back panel and asst parts. removed screws from evaporator assy and replaced def therm. soldered leads/wing nuts. removed cover from sensor temp and again connected leads. working fine.

frige not cooling, freezer working, frost buildup. also door for ice dispenser stuck open!

  • Customer: stan from winder, GA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 75 of 96 people found this instruction helpful
first I removed shelves, bottom drawer, one drawer slide. then removed plastic cover from inside, light bulb, removed two screws from back panel (inside refrigerator, removed panel. You will see heater towards bottom. Remove screws (2) that hold heater in place, disconnect wires from heater, thermostat is
attached to line just above where heater is attached.
You will find that is quicker to cut thermostat wire, then splice together with wire nut. reassemble in reverse order. To check ice door, you must remove inner door panel, mine had to selenoid rusted and locked up. Removed , cleaned, reinstalledm worked ok. Hope this helps someone. Thank you partselect from your good service!

The back of my freezer section was covered with ice.

  • Customer: Brian from Cary, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 64 of 69 people found this instruction helpful
1. Important: First you will need to prepare for water from melted ice. Plug the drain hole in the bottom rear of the freezer. Have plenty of rags near by. A pan or small bucket is helpful.

2. Unplug refrigerator

3. Remove (4) screws (2) w/screwdriver and (2) w/nut driver. You can remove the light cover to get it out of the way but you don't have to.

4. Remove the evaporator cover (The rear wall)

5. Melt and remove any ice build up. Remember those rags?

6. Remove (2) screws from the heater bracket

7. Remove the failed heater. My old heater was a single element. The new heater was a dual element. This made no difference.

8. Disconnect (2) wires.

9. Re-route and reconnect (2) wires. The wires were re-routed because the new heater has both wires on the same side. Not a problem.

10. Install new heater on the bracket (2) screws

11. Replace cover (4) screws

12. Power up the refrigerator

Drawer slide broke due to overloading with beer.

  • Customer: Ashley from Brandon, MS
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 67 of 78 people found this instruction helpful
First I took a beer out and opened it then took a sip. Then I went into my garage and searched for my Black and Decker power drill with a phililps head on it. Failure to locate a phillips head bit i took another sip of beer and took out one of those old fashion screw drivers. I went back into the kitchen and much to my dismay the fridge didnt fix itself. After another sip of beer I took the old slide out and took it to the outside garbage. On my way around the house my neighbor started to mock my home fix-it skills and his back yard became the new home for the broken slide. I put the new slide in, reinstalled the drawer, and filled it with beer.

Refrigerator stopped freezing and cooling frige

  • Customer: DAVID R. from BATH, NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 65 of 72 people found this instruction helpful
Well, I first had a local service guy look at the frige. only to find out his opinion was to replace the entire unit, because the Mother board cost more than the unit was worth. Me not accepting that answer, decided to look on line for a part and availability as well as price. Surprise, Part Select had what I wanted. Now, on the back of the unit in the upper left hand corner is the access door for the mother board.Find it, but before proceeding disconnect the power supply from the wall receptacle. Remove the surrounding screws on the access door with a nut driver and the correct size METRIC socket. Disconnect the wiring connectors on both sides of the board. Now there are 4 plastic type (mine were white) retaining studs holding the board in place. BE CAREFUL not to break these as you gently pull the board off studs. Replace board with new one, and restore wire connectors in their perspective places. Each connector has a different amount of pins inside so connecting them is easy. I know nothing about refrigeration, and this was a piece of cake. Less than 15 min. Unit cools like never before!!!

Ice jamming up in the ice maker unit because auger was broken

  • Customer: Elaine from Healdsburg, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 68 of 86 people found this instruction helpful
Remove Ice maker bin from the refrigerator and empty. Unscrew the three Phillips head screws that secure the front plate to the bin and gently lift and pull the tab that secures the interior portion of the plate until it clears the bin. Once you remove the front plate, it will expose two side tabs on the front of the bin which must be depressed so that the plastic insert that hold the auger in place can be removed. Isolate the auger with the from the unit by rotating the parts off the shaft. The ice crushing blades are attached to the auger and can easily be removed by twisting the plastic nut off with pliers. The cutting blades will now slip off the end (make sure you study the orientation of the blades as each piece will come off separately and make the job unpleasant when you go to put it back together). Now that the auger is out, just reverse the process and you have a "new" ice dispenser. Works like a charm. The diagram furnished by PartSelect was very helpful and accurate if you get a bit lost, especially when putting the crushing blades back together.

ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.

  • Customer: Gerald from Benicia, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 63 of 81 people found this instruction helpful
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.

Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t

  • Customer: david from colleyville, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 55 of 61 people found this instruction helpful
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.

auger was not working

  • Customer: Marshall from Yuma, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 52 of 56 people found this instruction helpful
This happened once before. The plastic auger broke. I had a local repair store order the auger and then install it into the bucket. The cost was much more than I paid PartSelect for the entire assembly. What could be easier--pop the old one out and put in the new--for a cheaper price.

Water valve was leaking by and overfilling icemaker tray

  • Customer: Guy from Homestead, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 54 of 61 people found this instruction helpful
Turned off the water supply valve to the refrigerator. Removed the rear access panel (6 screws) and the one screw mounting the water valve. Slid the water valve out and disconnected the two electrical plugs and two outlet tubes (slip/lock fit) and the inlet supply (ferrel nut). Connected the three tubes to the new valve, the two power plugs, slid valve back in place and reinstalled the mounting screw. Turned on the water supply valve back on and checked for leaks - none. Reinstalled the rear access panel and tightened all screws.
Checked the icemaker and cleaned the input tube and tray, ensured all were properly mounted and aligned. Restarted icemaker and and checked the operation periodically over the next day. All worked properly.

Ice maker stopped working

  • Customer: Dan from West Bloomfield, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 56 of 70 people found this instruction helpful
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.

The evaporator fan motor stopped running, freezer was warmer than normal

  • Customer: David from Romeo, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 56 of 72 people found this instruction helpful
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.

broken ice maker part

  • Customer: Laura Beth from Mandeville, LA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 57 of 76 people found this instruction helpful
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
All Instructions for the GSS20IETAWW
16-30 of 1,546