Models > GSS20IEPJWW > Instructions

GSS20IEPJWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEPJWW
1,471-1,485 of 1,544
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freezer cold fresh food side not cold evaporator covered in ice.

  • Customer: Ignacio from Chicago IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I changed the defrost thermostat and the evaporator thermistor and the main control board I didnt change the defrost heater because I tested it for continuity and it did have continuity, the freshfood section and freezer section thermistors had 16.3 k ohms + - 5 % so I didnt change those, and the problem got worst now the freezer section wont cool under 40 degrees and the fresh food section is about 50 - 60 degrees I might as well put the old board on at least the freezer was actualy freezing for a week or so, before it needed defrosting.

Both, refrigerator and freezer stopped cooling. Fan was working, but the compressor didn’t turn on.

  • Customer: PAULO from HIALEAH FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First of all, you must watch the video on the partselect.com site. The video helps a lot. Then, you can start disconnecting the power cable; unscrew the cover of the main control board. Disconnected the connections from the old board. Unplug the board with a help of a small plier. Installed the new board, connect all connections back. Put the cover back. Connect back the power cable. Unit is running as a brand new.

My refrigerator had a clicking noise

  • Customer: John from El Sobrante CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video on the main control board removal and installation I had no problem replacing it. It was very simple.

ice maker and water dispenser stopped working and the fridge made a clicking sou nd as if something was turning on and off, got online and read faqs determined I needed a new mother board. nd

  • Customer: van from sandy UT
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I simply took out the old board as per video instructions. very easy . unplug 6 or seven connectors and ground wire slap in new board and reconnect . even a cave man can do it.

The refrigerator/freezer were not getting cold after the circuit breaker tripped.

  • Customer: Stephen from Northridge CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Based on the site, I figured the problem was the electronics board or the defrost sensor. After some multimeter work, I was pretty sure that it was the board; however, the defrost sensor was inexpensive so I bought both. I watched the videos, and the work was pretty much the way it was described. No problems or unforeseen issues.

the brain died

  • Customer: Anthony from Brooklyn NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
it was very simple to replace 3screws to remove cover 1 screw to disconnect ground 4 prongs squeezed to remove board and then disconnect the plugs and thats it thank u again

some time ago the ice maker stopped dispensing ice followed by water no longer dispensing

  • Customer: Gregory from Winchester VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I used the repair video supplied on line. I followed it step by step and the repair was made quickly and easily. Best of all I saved the expensive cost of a repairman.

Would not cool.

  • Customer: Patricia from garden grove CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced board, easy to diagnose and repair.

Refrigerator stopped cooling

  • Customer: Mark from Colfax CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I watched the video that was provided by PartSelect. The process could not have been more straight-forward. After unplugging the fridge from the wall outlet, i unscrewed the 9 or so screws that attached the plate covering the circuit board, I carefully unplugged each of the wiring plugs that were attached to the circuit board, except for the plug providing power to the board. That one I was unable to unplug while the board was still attached to fridge. I then used a pair of needle-nosed pliers to release the 4 plastic clips that held the circuit board in place and removed the unit from its housing. I was then able to unplug the one remaining wiring plug. The new board had a slightly different design, so attaching the power to the board was easily done after mounting the new board onto the plastic clips. The entire process took me less than 5 minutes. I plugged the fridge back into the wall outlet and my refrigerator came back to life! Thank you PartSelect for helping to make the task so simple and straight-forward!

stopped cooling after an electricity surge caused by thunderstorm

  • Customer: Joon from Allen TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
followed the instructions included with part. Basically removed metal cover, disconnected cables from board, released plastic clips that held board in place, followed instructions included to reconnect. My particular model did not have any wire loom modifications (it tells you if you need to based upon your model number prefix)

Refrigerator not running

  • Customer: Ramin from Plano TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I started by Googling what causes a refrigerator to stop working. Step by step, I learned about a refrigerator components. Compressor, relay, capacitor, were good. Took the mother board out and noticed that portion of the back of it had blackened. I immediately remembered that we had two short power outages that day. Ordered the board through PartSelect- regular shipping. To my surprise I received the part in less than two days. Installed the mother board and cleaned up the area in 15 minutes. It's been 2 week since installation, and everything is good. FYI, now the refrigerator is on a 2150 Joules surge protector.

Freezer too cold where it caused the internal door water line to freeze.

  • Customer: Earl from Centreville VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
First tried the temperature sensor. Unfortunately, that did not correct the problem. Replaced the main control board and that did the trick. Before the freezer would go down to -10 to -20 now to the normal -5 to -10 range. Both repairs were simple following the directions.

food freezing in the crisper drawers

  • Customer: Steven from Lampe MO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Watched the how-to video and then followed the steps. After unplugging the refrigerator I removed the main control board cover, disconnected the wiring plugs and the removed the old control board. Installed the new main control board, reconnected all the wiring plugs and re-installed the cover. Refrigerator has been working great since the repair.

Refrigerator would stop. Could hear clicking from the computer board. Could spin fan and it would start again. Ice dispenser stopped working. If you hit the dispenser the motor would stop and start clicking again

  • Customer: Ken from Stockton CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Pulled the refidgerator from the wall. Unplugged the refrigerator. Took cover off the back where the mother board was. Took a picture of all wiring with my phone just to be safe. Unplugged all wires. Used pliars to release the four white plastic pins to remove the board. Reinstalled the board in reverse order. Put cover back on the back. Plugged in the refrigerator to check if it worked. It came right on and now my water and ice dispenser all work like they should. Very easy to do! These guys make it easy! Bottom line! It'll save you money!

Control board fried when condenser fan stopped working

  • Customer: Scott from Golden CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Removed cover, disconnected all the connectors, removed the old board, installed the new one and put all the connections back in place.
All Instructions for the GSS20IEPJWW
1,471-1,485 of 1,544