Models > GSS20IEPJWW > Instructions

GSS20IEPJWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEPJWW
1,471-1,485 of 1,544
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Fridge and freezer consistently get warm during Summer

  • Customer: Robert from Bearsville NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After pulling fridge out from the wall, removing the bottom back panel and inspecting the fridge operating parts, I noticed the condenser fan never comes on. Reading online I found that most of the time the problem is with the main control board. I simply unscrewed the back panel, carefully disconnected the cables from the old board, plugged them back in to the new board, replaced the panel and started the Fridge back up. It cooled right down to normal temperature within the hour! Five years of neurotic behavior around cooling the fridge were over! My wife and I constantly rearranged various fans around the kitchen and joining rooms, opened the cabinet above, taking out the bottom shelf to make more ventilation, pulling the fridge out from the wall several inches, and worrying every time the freezer went up to 9 or 10 or even 20 degrees, and the fridge section up to 40 or even 45 degrees F. I can sleep easy now, and use the fans on us in hot weather, rather than the constant buzz in the kitchen. We can even have a conversation without yelling above the din of the fans!

unthawed twice then third time compressor wouldn't start up but cooling fan would still run

  • Customer: Donna from Charlotte MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pulled cover off back that housed the board. Unplugged all the wires that went to the board. wires will only fit in one spot so you cannot mess it up. snapped it off the pegs, then replaced new board in same spot. hooked plugs back up and installed ground wire. covered it back up plugged it in and it ran.

I replaced what I thought was a faulty mother board. It was easy to do.

  • Customer: Rolland from Derby NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Replacing the motherboard was really easy. However it has not fixed my refrigerator. I continue to have cooling issues with fridge and sometimes with the freezer.

Circmit Board for the Refrigator

  • Customer: John from Anaheim CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Read instructions,unplugged refrigator from wall socket, removed screws,remove cover, unplugged cables, removed old board, placed in new board, connected cables, put on cover,replaced screws,,,,plugged refrigator into wall socket. so far all is well.

Warm temp After a power outage

  • Customer: TIM from FT. WAYNE IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Should have had an idea that it froze up When use of a generator on/ off use for five days And dirty condenser Their should have been a trouble shooting examples

Freezer too warm

  • Customer: Antoinetta from Lake Ronkonkoma NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
The video instructions were easy to follow as well as the replacement. The replacement Main Control Board is generic to different refrigerators and has more connectors than the original. Be sure to identify the locations prior to removal and installation.

My refrigerator suddenly stopped dispensing ice and water

  • Customer: Timothy from Birmingham AL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I did an internet search on the issue, which was that my refrigerator suddenly stopped dispensing ice and water through the door. Also, the refrigerator had been cycling on and off constantly for some time. I found a YouTube video showing how to replace the main control board; along with a link to order the new part. I ordered the part and selected standard shipping. My part arrived in 48 hours. I replaced the main control board just like in the video. My refrigerator works like new now. I was able to solve my problem in two days on my own, for the cost of parts only. I am sold on PartSelect.com.

ice maker and water dispenser stopped working and the fridge made a clicking sou nd as if something was turning on and off, got online and read faqs determined I needed a new mother board. nd

  • Customer: van from sandy UT
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I simply took out the old board as per video instructions. very easy . unplug 6 or seven connectors and ground wire slap in new board and reconnect . even a cave man can do it.

The refrigerator/freezer were not getting cold after the circuit breaker tripped.

  • Customer: Stephen from Northridge CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Based on the site, I figured the problem was the electronics board or the defrost sensor. After some multimeter work, I was pretty sure that it was the board; however, the defrost sensor was inexpensive so I bought both. I watched the videos, and the work was pretty much the way it was described. No problems or unforeseen issues.

some time ago the ice maker stopped dispensing ice followed by water no longer dispensing

  • Customer: Gregory from Winchester VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I used the repair video supplied on line. I followed it step by step and the repair was made quickly and easily. Best of all I saved the expensive cost of a repairman.

Refrigerator and freezer stopped working, only inside lights on

  • Customer: Marinez from Bridgeport CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Really easy to change the board..I did spend more time trying to figure it out how to plug the ground wire, as the new board had different wires to ground. What i did was i switch the ground wires from the old board and put them in the new board. Problem solved, refrigerator and freezer running like new.

Tempeature in fresh food section was unstable and dropped below 32F frequently. Service technician had previously replaced the two temperature sensors but this did not remedy the problem. I decided to replace the main control board and this seems to have have resolved the problem.

  • Customer: James from Crestwood KY
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed the cover plate to gain access to the main control board. Disconnect the electrical connectiosn ad repalce the board. re-connect the electrical connections.

would not run no lights on panel control

  • Customer: Ricky from Panther WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
real easy unplugged fridge took back small plate off marked and unplugged wiring plugs squeeze the four tabs still was tight coming off be careful or might break a tab i didnt but tight as it was knew it might happen so was very careful installed other board and put plate back plugged up worked prefect saved alot on repair bill for sure

Freeze and refrigerator sides at times were warmer than normal. Would not dispense water or ice threw door dispenser, also could hear a clicking noise every so often the last about 10 minutes at a time. I think the clicking would start on the main board when it went into the defrost mode. Defrost mo

  • Customer: Winston from Ford VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
UNPLUGGED the Refrigerator.Removed two screw from the panel on the (outside) back, took panel off, removed the wire harnesses, carefully removed old board off of the plastic pins, pushed new board on the pins, put wire harnessed back on in their proper places, put cover back on. Everything that was not working, was working now. Took less than 15 mins..

Refrigerator was not cooling

  • Customer: Barry from Las Vegas NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Had a repairman come out and quote me over $600 to replace the control panel and the display. I went online and found you guys, watched the video, and replaced the control panel in less than 15 minutes. Your video was great and gave very clear instructions - unplugged the fridge, unscrewed the panel on the back, popped off the control panel and connectors using needle-nose plyers, put new control panel in place and reconnected all the plug-ins, put cover panel back on, plugged fridge in, reconnected and checked display inside front of fridge, it came on and lit up, closed the door and let the fridge cool to the proper temp. The fridge is now working great for around $175 for parts. Thanks!
All Instructions for the GSS20IEPJWW
1,471-1,485 of 1,544