Models > GSS20IEPJWW > Instructions

GSS20IEPJWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEPJWW
1,471-1,485 of 1,563
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Will not Defrost

  • Customer: Ronald from Sparland, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
The replacement went very well. The video was not just as the unit I have but with a little work I worked it out. The service was very good. I received the part in 1 Day. Thanks for the good info. Keep up the good work regarding the videos. This helped. Just for the info. I did a post mortem of the switch. The strain of the wires pulling on the switch caused the failure of the switch. The design of the old temp switch was bad and workmanship was very poor in the original box. Thanks again Ron

Freezer compartment wouldn't regulate the temperature properly

  • Customer: Larry from Boyds, MD
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Using a nut driver, I removed the panel that covers the freezer coil. Using wire stripper/cutters. I replace the Temperature sensor and Thermostat. I also replaced the heater element that comes on when the freezer goes into defrost mode. Worked like a charm. The original problem was the freezer compartment would thaw just enough to start the melting process then freeze everything and build up ice to the point where the ice that was produced from the ice maker would just turn into a big block of ice. Everything is working perfectly now with only an hours worth of work and about $75.00 in parts.

Refrigerator Too Warm

  • Customer: Mary from Miami, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
We used partselect troubleshooting appilication to figure out what was most likely causing the problem and what part would fix it. The suggested part was the freezer's defrost thermostat and the probability that this would fix it was 52%! The diagnosis made sense because when we emptied the freezer to see the part, the coils were frozen solid with a thick layer of ice. We thawed the ice and the refrigerator worked fine for a day and a half at which point the ice was back and the refrigerator was warm again. We ordered the part. It came in 2 days. We snipped two wires and removed the old part, twisted the wires of the new one in place, taped it up and it worked! Fast, easy, cheep! $8 For the part, about the same for shipping and no $70 service call. Selectparts is bookmarked for "house repair"!

freezer frosts up and then refrigerator gets warm

  • Customer: Rick from Mount Airy, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video instructions online and the job went very smoothly. Unfortunately, the problem is still occuring [this of couse is no fault of yours] there must be another problem to remedy. Really appreciate the videoThanks Parts Select for excellent product and quick delivery

Ref. side warm, ice buildup in freezer

  • Customer: steve from palm city, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Replaced top sensor in ref. and top sensor in freezer as well as defrost thermostat - works as advertised - easy fix, saved a bundle thanks to this site! Parts ordered and shipped quickly and without complications!

freezer compartment icy;fresh food compartment warm

  • Customer: THONG from SPRINGFIELD, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed instructions posted by experts and hands-on experienced owners on PARTS SELECT.Very helpful! Repairs was easy!.Defrost thermostat tried first,unsuccessfull then the DEFROST HEATER HARNESS next :BINGO !. Thank you PARTS SELECT ! Thank You every ones who posted their successful experiences that gave me confidence.From now on I know I can count on PARTS SELECT and its sites to solve my future headaches!

freezer not defrosting/fridge too warm

  • Customer: sherry from taft, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
first unplug unit then pulled the inside back freezer cover off piled towels around and defrosted the the unit thoroughly. located the defroster unit tested for continuity was good so i replaced the temp sensors they were just nip off the old one and splice in the new one. also replace the defroster thermostat was the same nip and splice. *the parts shop did not find the model #i have but knowing those parts are interchangeable with all G-E models i ordered the parts

extra frost in freezer, not enough cooling in gridge

  • Customer: david from Stanton, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1.- ordered the thermostat replacement.2.- unplugged unit 3.- empty unit, removed racks too(freezer only) 4.- used a hot hair dryer to melt the ice,kept drying water inside the unit. 5.-used electrical pliers carefully removed damage thermostat.6.- putted on new thermostat, used standard wire connectors to keep wires together and wrapped them with black electrical tape. 7.-gentle replaced thermostat back in contact with the other pieces.8.- returned back racks and all removed pieces,drying all water from melted ice.9.- plugged it,...done

Refrigerator and freezer put out about 10 deg. F less than the electronic setting.

  • Customer: EDWARD from Beaumont, CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Based on instruction I replaced the defrost thermostat and the temperature sensor. There was no improvement. The defrost thermostat was supplied with orange and red wires. the original wires were orange and pink. I connected the 2 orange wires and the pink to the red. So I don't really know if that is the problem or not. currently I don't know what to do next anyone got an ideas? It has dual evaporation.

refrig not turning off and defrosting

  • Customer: Robert from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
replaced the defrost thermostat. The "how to" video was superb. Watched it twice before beginning the job. repair went as described.

Side by side refrigerator side was not cooling, And freezer was not cold enough to keep ice from melting.

  • Customer: joe from cathedral city, CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed back panel,removed ice maker.And you can see the two wires colors are a snap to identify cut the two wires spliced the new one in done deal!

did not defrost

  • Customer: Barbara from PAUPACK, PA
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I looked at your video . very nice. job went fast. thank you mike.

Freezer Kept defrosting

  • Customer: William A from Conyers, GA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I looked at the video that came with the part and followed what i saw. My wife and i was about to go out and spend between $1500 and $2500 on a new refrigerator due to continuous defrosting. It had been happening for about a year. I followed the instructions from the video and the defrosting has stopped. Thanks so much for the video and the part! We do not need a new refrigerator after all.

Frige was warm and Freezer was freezing up

  • Customer: khampheuy from Kerrville, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I have checked the defrost thermostat:During the defrosting cycle the thermostat is still open

not cold enough in the freezer compartment and cabin pressure also warmer than usual.

  • Customer: Barbara from Rodeo, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I called angies list to get a name of a repair person . We were having very hot weather and I did not want my freezer food to spoil. The cost was not bad for the look see $127.00 plus parts and labor added on to this. I decided to look on the internet and found your services and the video on how to replace the part that might be bad. I bought a new thermostat and also a sensor and added the control board as the refrigerator is 13 years old. I spent a total of $206.00 and did the work myself so no labor cost. I was so happy as a new refrigerator like this one would be $3100.00 plus tax. Thank You R. Polglase
All Instructions for the GSS20IEPJWW
1,471-1,485 of 1,563