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Models > GSS20IEPJWW

GSS20IEPJWW General Electric Refrigerator - Overview

Get Parts and Repair Help for GSS20IEPJWW

If you know the refrigerator repair part you need, you can browse the list of all parts on the GSS20IEPJWW, or you can search by name or part description. You can also find your part by where it is located on the GSS20IEPJWW by selecting a section below. If you’re not sure which part you need, you can narrow your search by selecting a common symptom and we’ll show you the repair parts most likely to fix your refrigerator. We’ve also included any installation videos we have for GSS20IEPJWW parts. Installation instructions provided by other do-it-yourselfers will help guide you through your repair.

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$10.98

Temperature Sensor

This temperature sensor, also known as a thermistor, is used for refrigerators and freezers. The sensor sends the temperature reading of the refrigerator towards the control board....

$34.94

Ice Bucket Auger

When activated, the auger rotates and pushes ice out of the bin through the chute to the user.

$12.74

Defrost Thermostat

This defrost termination thermostat acts as a safety device to stop the evaporator coil from overheating, by turning off the defrost heater at the end of the defrost cycle. The the...

$20.18

Drawer Slide Rail - Right Side

The drawer slide rail for the right side is used for refrigerators. The drawer slide rail attaches horizontally to the refrigerator wall and supports the drawer so it can easily slide in and out. If the drawer slide track is broken, not sliding, or is not dispensing water, then changing the right side drawer can be the solution to the following problems. Make sure to unplug the refrigerator from the power source and make sure to wear gloves to protect your hands when installing. Refer to the diagram provided by the manufacturer for further guidance and instruction.

$18.85

Drawer Slide Rail - Left Side

When looking inside the fridge, this white drawer slide rail is located on the left side of the refrigerator. Rail ONLY.

$7.36

Dispenser Door Assembly or Flapper

The dispenser door assembly (or flapper) is what opens to release the ice once the lever has been pressed. This part mounts in the ice dispenser. The cranker no longer comes with this part. You can use the original crank. The crank is sold separately depending on the model number of the appliance. For this repair, all you will need is a Phillips screw driver and a small flat blade. Disconnect the power, remove the escutcheon from around the dispenser, lift up the control panel, disconnect all wire connectors, use a screwdriver to remove all four screws of the housing, and lift the housing out. You will now see the flapper: push the tabs that are securing it in place to remove the piece, install the new flapper by lining it up and snapping into place.

$41.11

Dispenser Door Solenoid Assembly

This part is a possible option when ice door won't open or shut properly or when water is not dispensing.

$155.85

Ice Maker

This is a replacement ice maker kit, it is used in the freezer section of your refrigerator. This particular model will produce seven round or crescent shaped cubes every cycle. The ideal temperature of a freezer is zero degrees Fahrenheit. If the temperature in your freezer is at an appropriate level and ice is still not being made it could be an issue with the water inlet valve or your ice maker assembly. If you determine it is the ice maker, this is the replacement you need. This kit includes a set of installation instructions, a 4-pin round plug-in connector, 6 post plug-in connector, tube and fill cup. Before you start this repair, you should shut off the water supply and unplug your appliance. Please note, when you have installed your new ice maker it can take up to 24 hours for it to begin producing ice.

$194.19

Main Electronic Control Board

This board controls the operation of the unit. Note: This part has been updated by the manufacturer. It may differ in appearance but will function the same as the original.

$3.46

SWITCH LIGHT

The interior light of your refrigerator is controlled by a switch that is activated when the door is opened and closed. If your refrigerator light will not turn on, there could be an issue with the switch. The switch is spring loaded and is a generally closed type of switch meaning there should be no continuity when the button is depressed, and continuity through the switch when the button is not depressed. This plastic, white, OEM switch is sourced directly from the manufacturer, is sold individually and is easy to replace. The repair usually takes less than 15 minutes and requires a flat blade screwdriver and needle nose pliers.

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Plastic Auger blades broke in ice tray

  • Customer: Tim from Newport News, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 526 of 553 people found this instruction helpful
I used a digital camera and photographed the assembled unit and the metal blades before I started the repair. Then, I removed the top screw on the clear shield. Flip over ice tray and removed two Phillips screws on bottom. Exterior plastic white cover comes off next. The cover sides have hard push-in white plastic tabs. Push them in; pry up top cover with sm... read more

Ice box and freezer would not get cold,the back wall of the freezer was covered with ice

  • Customer: Greg from Aledo, TX
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 524 of 563 people found this instruction helpful
1. I had to defrost the ice off of the back wall of the freezer with a blowdryer.
2. Removed the four 1/4'' screws and removed the back panel.
3. Defrosted all of the ice off the coils and heater.
4. I replaced the defrost thermostat and heater by following the directions that came with them. The directions are very clear and easy to follow. I... read more

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

  • Customer: John from Holly Springs, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 507 of 585 people found this instruction helpful
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the b... read more