Models > GSS20IEMBWW > Instructions

GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
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Freezer coils iced up

  • Customer: Jeffrey from Dacula, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Replaced the defrost heater. Unloaded all food from the freeze,r (side by side type) removed the shelves, light cover and bulb and pack panel. There are two screws in the back panel at the top. Slide up the panel and remove it by turning it counter clockwise and pulling it out. Defrosted coils with a heat gun and removed the old heater which is mounted at the bottom of the coils with 2 screws. The new heater is a dual element type but mounted exactly the same way except for moving the wires from the left side of the coils to the right. Both power wires mount to the right side of the heater. The kit came with wires and connectors if the freezer's wiring wouldn't reach to the dual element heater. I didn't have to use them. This is a dead simple repair anybody with any mechanical skill can do. So far the freezer seems to be working properly. The heater cycles with a certain number of hours of compressor operation, so without unloading the freezer and opening up the back again, we'll monitor the temp in the refrigerator side and listen to see if the fan runs in the freezer too much. When the coils were iced up, the fan was running all the time in the freezer as the refrigerator side got warm. The freezer side was still cold. The fan causes a flow of cold air to enter the refrigerator side through a baffle controlled by the freezers mother board to maintain it's temp. Since defrosting the freezer coils and replacing the pump the fan almost never runs. Hopefully it is fixed.

Warm fridge and freezer

  • Customer: James from Crawfordville, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplug refrigerator, empty freezer, remove shelves and back panel. defrost with hair dryer. Removed single element heater at bottom of coils by removing two phillip head screws. Installed new double element defrost heater (replacement for single element heater) after rerouting the wire from the left side to right side and remove tape at looping wire at connector to make wire long enough to hook to defrost element. Plug connectors to element before screwing element in place. put back panel and shelves back in place and plug refrigerator back in. NOTE: I used continuity tester on old defrost heater to confirm that it was bad.

freezer icying up and shutting down

  • Customer: DANNY from DELRAY BEACH, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed old 1 lamp heater and a couple of screws as per instructions, installed new assy. And its been over a month and it's working great. And the price of the part, was unbelievable compared to most other retailers, thank you

Refrigerator not cooling; freezer with ice on back wall.

  • Customer: Robert from Miami, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watch the video on the site. It is as easy as it looks. I wasnt sure if it was the defroster or the thermistat so I replaced both of them. Once I took it apart it was evident that it was the defrost heate. I replaced both parts for $40. I selected the expedited shipping, 2-3 days. I order on a Friday afternoon and had the part on Monday. If all repairs were so easy.

coil kept freezing up

  • Customer: Ronnie from Hogansville, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
First i replaced the power board then the thermostat and heater element now it defrosts great

Refrigerator was not cold anymore. Freezer was slightly cold

  • Customer: Allyn from Gray Mountain, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We followed the directions that was on this website. It was easy! We were happy because the refrigerator works now and we didn't have to pay for someone to come out and fix it! The part that we replaced was moldy and old. No wonder it wasn't working. Thanks so much Part Select!

Fridge was freezing but refrigerator wasn't cold

  • Customer: Veneta from Springfield, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I took out the old singe defrost heater using screw drivers and replaced it with the new double defrost heater.

The freezer section would frost up & then neither side would cool.

  • Customer: Tami from Mt. Juliet, TN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I took off the panel on the inside of the freezer, unplugged the ground, unscrewed the brackets holding the defrost heater. Then I unplugged the wires as directed in instructions, took out old heater, pluged wires back into new heater, and remounted heater. Then I plugged back in the ground, put back panel back in place, and turned back on electricity to fridge and it works beautifully.

freezer not cooling

  • Customer: Christopher from Rural Retreat, VA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed evap panel, rerouted pink power wire, installed heater.

Refrigerator side got hot after 1 week

  • Customer: Joshua from Silver Lake, IN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Honestly I watched the video once,ordered my part, and it came exactly as described. I needed no other tools or parts to install this. Followed the video they have on Youtube, and was back running in less than 10 minutes. Waited the week for it to defrost again, ALAS!! A perfectly good unit is working again. Thanks Partselect!!

was not defrosting-->froze up-->stopped cooling

  • Customer: KAYRI from THOMASTON, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
He took the panel off the back wall of the freezer on the inside and replaced the part. It took a total of less than 15 minutes. It was fairly simple, and I hope to not have anymore problems for many more years.

did not defrost

  • Customer: Barbara from PAUPACK, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
very fast i am a jack of all trades , mike

defrost heater did not work

  • Customer: Sandra L from Watertown, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video for the repair on your site. Nothing could have been more helpful, it made the repair go so easy anyone with just a little bit of ability could have accomplished it. I couldn't have been more pleased.

Freezer and friddge not cooling

  • Customer: James from York, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Well...started with ice maker not making ice and progressed to the refridge not cooling and then the freezer....noticed frost buildup on back of freezer....took that back panel off and it looked as if the the defrost heater burnt out and coils were covered with ice...checked out and ordered replacement part from your site....recieved part extremely fast with instructions for installation....quick and easy replacement and so far no problems! Unit is back online! So minor problem with occasional ice maker overflow which may be due to solenoid valve sticking...if neccessary I will order a new one.....from parts select of course!! Thanks parts select for your excellent service!....Jim

Fridge & Freezer started getting warmer

  • Customer: Michael from Washington Twp, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
First I replaced the Defrost Thermostat. I unplugged the unit and removed the back panel from inside the freezer. Then I placed a portable heater near the freezer w/ the door open to melt the ice build up. After all the ice melted, I was able to replace the defrost thermostat per the video on your website. It took less than 15 minutes to do this repair. The Fridge and Freezer temperatures got better instantly. This worked for about 2 months, then the same symptoms started occurring again. This required all the same step above except this time I replaced the Defrost Heater Kit. So far it's working great...I'm glad I didn't send the defrost heater kit back after the first repair. A Repairman wanted to charge me $350.00 to fix the issue. I replaced 2 parts in less than 30 minutes for less than $50.00 including shipping. The videos for repair on this website were easy to follow! Thanks!
All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,714