Models > GSS20IEMBWW > Instructions

GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
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freezer would not stay cold

  • Customer: mark from las vegas, NV
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
fallowed the short video and it was as easy as changing a light bulb

Refrigerator Not Cooling- Hot

  • Customer: ronald from LADY LAKE, FL
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video then ordered the defrost timer it was here in two days (ordered late saturday arrived tuesday). Spent $. 16 On two wire nuts and went to work . The repair took one hour including defrosting the coils with a hair dryer . Your website is my " go too " for parts and repair. I spent less than $20 including shipping !

freezer, freezing up

  • Customer: Anthony from Forked River, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
watch you tube demo how to do it.

Freezer Not Cooling

  • Customer: William from Winnetka, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Change thermostat and temperature sensor in the freezer section, but did not resolved the problem. Ordered the Main Control Board. After replaced the Main Controller Board. Refrigerator is back to normal.

not defrosting

  • Customer: Claude B from Spring Grove, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
removed shelves and rear panel. cut wires, spliced in new part used wire nuts and filled wire nuts with silicone, replaced back panel and shelving

Refrigerator side was not cooling

  • Customer: Darryl from Weatherly, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed the panel on the back wall inside the freezer side. To do this I unplugged the appliance, removed the racks, drawer, bulb and two screws holding the panel in place. The defrost cycle was not working so ice buildup on the coil was to the point of blocking air flow to the refrigerator side. I used a hair dryer set on high and stuffed two towels at the base of the coil to collect the melting frost and ice. Once the coil was clear of frost and ice I took the defrost timer off by sliding the clip off the tube, cut the wires and stripped the ends so I could use wire nuts to make the new connections . Placed the new defrost timer in the clip and reattached in the same location the old one was removed from. The sensor was replaced by doing the same steps. I replaced the panel after all the wire nuts were secured and the wires were tucked away where they would not interfere with the fan. Replaced the bulb, drawer, racks and food and plugged The refrigerator back in. 20 minutes from beginning to end.

Freezer iced up and frige too warm.

  • Customer: Lisle from Monterey, TN
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I called a repair shop and they said the control bd. was bad. They replaced it and about 2 weeks later it happened again. They came out again and replaced the bd. under warranty. About a week later it happened again. This seemed like too much of a coincidence, so I looked around on the internet and found your site. The video showed how to replace the freezer safety thermostat which I ordered on Sunday and received on Tuesday. By then the coils were iced up again. I completed the repair in about half an hour. So far the old GE is working like new. Thanks for the help. I just wish I hadn't spent over $400 for incompetent repair people in the first place. Thanks again, you guys are great! By the way the part only cost about $17 including shipping.

Condenser fan not working. Freezer & frig heating up

  • Customer: Edward from New Smyrna Beach, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Very limited working space in this model. Must remove grill and disconnect elect connector on motor. One additiional tool suggested: Extendable rod with magnet on end because you will most likely drop something. First, remove two screws holding motor to metal strap. Tool must be inserted between blades of fan in order to get to the screws and this is the hard part. Fan and motor are removed as one assy and this takes some manuvering. Might have to remove front screw on metal strap to gain more room. I did not attempt to remove fan shroud. My fan was attached to the motor shaft with a metal clip. Spray a good lubricant such as PB Blaster on the shaft, wait a few minutes and press it or tap it out gently. Save misc parts on old motor for reassembly. Your set up may be different so check out everything before starting.

The refrigerator was making load and unusual noises.

  • Customer: Ajaykumar from Plainsboro, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I identified the noise was coming from the coils / and the fan. Cleaning the fan helped reduce the noise a bit but it still kept recurring. I ordered the part, which was really easy using the diagram on the website. The instructions and the video were really helpful and was able to remove the old motor and replace it with the new one with relative ease. While there I cleaned the fan blade and vacuumed the surrounding area. This whole repair went quite smoothly and has given me the confidence to take on other repairs before calling out the repairman.

Refrigerator not cold enough

  • Customer: Kevin from Ramona, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair is a snap, you can watch the video and it will put you on the right path. My story is more about the service that Part Select gave me. I used a small box fan on low as a temporary fix. My model number was worn off from the box wine we store in that particular place. So I ordered the part based on looks, well it was wrong. Called Part Select and we talked, the nice lady on the other end said OH it must be this fan motor. Send us back that one, and I'll get this out too you. I'll credit your account for $7.99, and it cost me $8.99 to ship back the wrong part. Wow, the next day I received the new motor. They sent it overnight! I thought it would be 5-6 days! Unbelievable. I will use this company for any, and all my repairs.

Ice maker door was not closing. Snow piled up enough to fall when door was opened.

  • Customer: Bonnie from Savannah, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Turned power off at breaker. Took off front panel on the door. Unscrewed the panel where the electrical parts were plugged in. Then you could unscrew the old solenoid assembly and install the new one. Cleaned around the Ice shute since some mold was there. Put all back together. We watched the video from you tube about 5 times!!

Flapper in door for ice dispenser would not close.

  • Customer: Clyde from San Antonio, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I repaired IAW the PartSelect video. Very easy. One thing that should be mentioned in the troubleshooting process, is to check the retention spring on the flapper. That spring could come off and also cause the flapper not to close.

Water dispenser is not working but Ice maker is.

  • Customer: Herold from San Jose, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed instructions from a video. I pulled off the front panel, then the circuit board unit. Next I removed the Solenoid Assembly and installed the new one. I replaced everything and tested the water dispenser with no success. I assume the solenoid assembly was ok so therefore I need to get the circuit board tested.

Ice Flapper door won't close and solenoid not working.

  • Customer: Darrell from Round Rock, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed instructions and it was very easy

Flapper on ice chute in door was not seating, causing frost build-up inside the freexer and the chute

  • Customer: Robert from Fairfax Station, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Performed repair per the PartSelect on-linevideo. Some posters had said the solenoid could be rusted, so I had ordered one. Turned out to be fine, and I have returned it. I much appreciated the hint from another poster, that it was no longer necessary to pry the escutcheon off the door, and merely pressing inside the outer 2 holes on the bottom of the control panel would suffice. I encountered no complications. Frist problem is gone.
All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,714