Models > GSS20IEMBWW > Instructions

GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
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Broken auger

  • Customer: Richard from Lafayette Hill PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed your video. In addition, put a couple wrappings of blue painter's tape around crusher knife assembly before removing nylon nut. Removed & replaced from shaft, as a single unit. Also, as I removed each screw, I put it back into the hole, and put a small piece of tape over the head, to keep the correct screw with the correct part. Yes, bending the plastic to remove the crusher unit took a lot of patience. Probably added half hour to the job.

ice bucket auger had broken blades

  • Customer: David from Cloverdale OR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Thanks to the video link I was able to make the repair with very little difficulty. Thanks for providing the video link.

Auger blade nearest the dispenser had broken off.

  • Customer: Herbert from Keller TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I disassembled the housing surrounding the ice bucket auger and replaced the broken part with a new auger. I reassembled the housing, replaced the ice bucket, turned on the ice-maker and walla, back in business. A handy video on the web (site was mentioned in our receipt) would have been valuable to anyone without any mechanical skills.

Plastic auger part was broken

  • Customer: Lori from San Clemente CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Youtube had a great do it yourself video that made this repair super easy- works great now!

Auger Plastic Broken

  • Customer: Ken from Hudson FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
removed and replaced the auger but could not have done it without the video posted on parts select, that helped a lot!

ice auger would not dispence cubes

  • Customer: jerry from brooklyn park, MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
i watched & followed your film on removal & replacement of ice auger, & it went very well. thanks very much. Jerry

Remove broken ice cube auger and replace

  • Customer: T. J. from Temple TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Used the video instructions. The hardest part, as described by others, was releasing the two plastic tabs on the white cover. I had to call on my wife for help, since it was nearly impossible to juggle two screwdrivers and the cover. The caution about the reverse thread on the nut was very helpful. It would be nice if the plastic blades on the auger were metal. Thanks for the fast delivery of the part. Ted

broke auger

  • Customer: Harry from Holt MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Thawed drawer overnight. Disassembled the whole drawer step by step. Replaced auger and assembled in reverse order. 13 minutes from first screw to having put last screw in. Video with email was very appreciated. I did watch video two times to stick in me mory. Price of cake thank you. 5 stars.

icemaker augur had fractured

  • Customer: John from Cape Coral FL
  • Difficulty: Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed very carefully the instructions in the video online, and without this there is no way I could have done the repair because a critical step involves removing a plastic cover over the cutter blade compartment, and it is really hard to remove. After trying many approaches, I finally took faith from the video that it would slide out but it required much force. I am unable to understand why anything would be engineered this way, it could have been made much easier and more intuitive. Once that problem was solved, the rest went smoothly. Video was excellent.

Ice Bucket Auger Broken

  • Customer: Byron from Nixa MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First thing was to watch the video. This really helped. After that I just followed the lead of the man in the video and completed the repair. Really easy.

A blade on the bucket auger broke.

  • Customer: Kennth from Magnolia TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The repair went fairly easy, the only problem was the tabs on the side were difficult to release. That is what the putty knife is for. The repair video was extremely helpful. What I was most impressed was the speed in which the part was delivered. I ordered it about 3-4 in the evening, It was here about 11:00AM the next day. So in less that 24 Hrs. I had the part and the repair was made. I will Always PartSelect for my appliance repairs. Kenneth J. Wells

broken augerin ice maker

  • Customer: Jeff from Granite City IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
WITH STEP BY STEP INSTRUCTIONAL VIDEO, IT WAS A PIECE OF CAKE. PAUSE, DO THE STEP AND GO ON.

replace auger

  • Customer: Bettye J from Ventura CA
  • Difficulty: Really easy
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The video showing how to remove and install the auger from my GE ice maker was FABULOUS!!!. I am a 71 year old senior woman, I am proud I fixed this appliance without any help other than the video... The Video is why I purchased from Parts Select.

WOULD NOT DISPENCE ICE

  • Customer: Gale from Tavares FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
After removing the ice bin from the freezer turn off the ice maker. Removed the clear ice shield(one screw) from the front top of the ice bin. Turned the ice bin upside down and removed the two screws to release the ice crusher box Then removed the screw holding the ice crusher control rod in place, you will also need to release the spring tention and slide the spring along the rod(not to easy) With the rod released you will need to insert your finger into the ice crusher opening and lift the white plate up to allow the rod to be disconnectedd from its hole in the ice crusher parts. Turn the bin right side up and with two flat screwdrivers pry(on the two short sides) opposite each other, insert the flat ends into the gap between the ice crusher box and lift the bin up and out and remove the ice crusher box and auger out of the bin. Once you have the auger and box out, stand the ice crusher box on end and remove the clear plastic plate up the auger(this is a little tricky and you will have to wiggle it around until you can get it up and off the auger shaft. Once you have the plastic plate off, lay the ice crusher box and auger down on its flat side. Hold the auger so it does not turn and remove the C-clip with a flat screwdriver. Remove the auger from the ice crusher box. Hold the auger to prevent the auger from turning and remove the large white nut(left hand thread)turn clockwise to remove. The ice crusher parts can now be removed from the shaft, it is very importment that they are put back onto the new shaft in the right order. To help you get the order correct, place them down onto the workbench with the white nut at the top of a single column with the last item taken off, being closest to you, in the same order and with the front side facing up. Replace the broken auger and install the parts starting with the part closest to you. Once you have the ice crusher parts back onto the shaft reinstall the auger into the ice crusher box and reinstall the C-clip to hold the assembly into the ice crusher box. Now reassembly the unit in the reverse order.Once you have the auger and ice crusher box into the ice bin and the rod and screws in place, you are ready to reinstall the unit into the freezer. Note how the drive arm is positioned and insure the auger drive end is aligned to fit into the drive arm in the back of the freezer. Turn on the ice maker(green light should come on) and reinstall the bin.

The auger in my ice tray broke

  • Customer: Daniel from San Antonio TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair went pretty smoothly after I reviewed the video posted with the part. Although I had already dia assembled the part before I had placed my order, the video gave some useful tips. I am very happy with the product and customer service.
All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,691