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GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,714
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Ice maker made only crushed ice, when cubed ice was selected.

  • Customer: Daniel from Waverly, NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the auger. The Parts Select video was excellent, but it continued to make only crushed ice after installing new auger. I took it back apart and removed the crusher blade assembly and discarded them. Now I have cubed ice only but that is what I wanted anyway!

Would not dispense ice (broken auger)

  • Customer: Robert from Astor, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed online steps and viewed the video....

Ice Maker augers fins broke.

  • Customer: Matthew from Arlington, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Need an additional part to complete the job as the new auger is held to the ice crushing blades by a coupling. The new auger screws onto the blades. So I need a new ice crushing blade assembly. To complete the job.

Pieces of auger broke off and came down the ice chute.

  • Customer: Jack from DEkALB, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
I followed Parts select video and the only tough part was the plastic tabs were difficult to release. A good tip so that you don't mix up the cutter blades is to slip them on a screw driver as you take them off old auger. I'm a 84 year old widow and I'm proud of myself!

A piece of the plastic Ice Auger broke off and was dispenced with the ice cubes

  • Customer: dennis from kennewick, WA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions under "Plastic auger blades broke in ice tray". The only difficulty was getting the part 325 to release from part 352. Had to do some careful prying with small flat screwdrivers to make the release.

The ice machine would not dispense ice.

  • Customer: Scott from Douglassville, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was extremely easy because PartSelect.com had a video on how to repair this item. I set up my ipad and played the video step by step. The gentleman, who was explaining how to replace the part, was outstanding! He did not miss one step which made my repair very easy. It took less than 30 minutes from getting my tools, replacing the part, re-installing the ice bin, and clean up. The only prep work was, in the morning, I removed the ice bin so it could be room temperature, just like the video said. (I saved the ice so my family could have ice throughout the day.)

Auger broke

  • Customer: Dianna from Shiner, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Followed the instructions on the internet. I am 74 years young lady. I did the repairs myself thanks to the simple instructions. Saved lots of money. Thanks.

Broken Auger

  • Customer: Robert from Senoia, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
As per the video with one exception. That part of the shaft between the start of the plastic and the flattened portion that accommodates the cutters was longer that the original. Required an additional washer approximately 1/16 of an inch in thickness to take up the slack of the cutter assembly.

Ice dispenser auger piece broke off ans stopped dispensing ice.

  • Customer: Paul from Bolivia, NC
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I went on google search looking for the part. Second search was your website and the price of the part was good. Scrolling down the page I noted a video on how to install the auger it sure was well done step by step, heck I can do this so I ordered the part. I live in a rural area and received the part in 2 days (what great service). I set my computer next to the ice tray started the video and went to work. GREAT instruction easy to follow once the part was out the instructions went part by part on reassembly.The person doing the video did a super job of explaining each step. You will have a happy customer forever.

NOT that easy getting to Door Ice Dispenser Flap Spring

  • Customer: Anna from San Antonio, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
We watched video, had new flap spring ready and collected tools for job. The Suggested putty knife to remove plastic frame on door did NOT work; Video was Wrong for our Model refrig - There are NO tabs inserted into refrig door, the Frame is fastened by hex screws from the inside the door/ ice troth, which would have entailed us to remove inside rubber door seal, plastic liner, insulation and who knows what else ? maybe wiring. We choose to gently pry off and break the screwed inset channels...... After removing the frame it became EASY, just followed the video details, taking selector facing off, unhooking the wiring, unscrewing wiring panel and removing the flap..... We inspected the solenoid for rust, cleaned it off then installed the new spring on flap lever. Easy Put everything back in place and covered the frame area with metal tape till a new frame arrives.

Broken Bucket Glide for ice tray left side

  • Customer: William J from Feeding Hills, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Used a nutdriver, I could put it on both heads and remove and replace. So easy a child could do it. Less than two minutes.

left hand ice cube bucket slide broken

  • Customer: Ron from Casa Grande, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed ice cube bucket. Removed two screws holding existing bucket slide on. Replaced with new part. Couldn't be easier!

Broken Left Glide for Ice Bucket

  • Customer: Richard from Stafford, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The ice bucket on our fridge broke near the front nut securing it to the side wall. This caused the bucket to hang unevenly and was just a complete hassle to get in the ice bin, which we do several times a day since the ice chute is not as clean as I trust (rental house). The parts were very easy to find on parts select and arrived much quicker than I expected. A couple quick turns with a nut driver and the old slide was out, a couple more turns and the new slide was in place. I removed the front bucket cover (broken) and the three small screws holding it in place and replaced with the new cover. Everything was back together, STRAIGHT, and working properly in about 15 minutes. This couldn't have been much easier. Thank you very much to Part Select for getting me what I consider odd parts, probably in very low demand, for a fridge that isn't exactly new. Very easy, very quick delivery, and parts in stock - thanks!

Evaporator fan motor was whistling

  • Customer: JOHN from SOUTH CHINA, ME
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

UNit was not cooling properly. Only the bottom side of the freezer was cold, and the same on the other side, just the bottom.

  • Customer: julio from Brea, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching some videos on U tube on how to check the mother board, I did some checking and found out that all the voltages and resistances were OK, so I ordered the fan, the thermistor and a temperature sensor.I got the parts really quick, just a couple of days.After I got the parts I watched the videos suggested in the parts select web page, and I was able to install everything without problems.Now my fridge is working fine, with excellent cooling.
All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,714