Models > GSS20IEMBWW > Instructions

GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,691
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Flap in shut where Ice comes from Icemaker to outside of door would not open causing ice cubes to build up so when you opened the door they fell all over the floor.

  • Customer: Donnie from Conover NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Simple fix with information furnished online with the Dispenser Door Solenoid Assembly. Unplug fridge, remove selection panel by pulling out gently at the bottom until it releases then unplug the 3 connectors, remove next panel by unscrewing the 4 corner screws, then remove the solenoid by loosening the top screw and removing the two on the bottom, wipe all clean and reassemble in reverse with new solenoid hanging piston over ice door flapper lever first then sliding it into solenoid as you move it into position. Easy fix....$35 hopefully extended the life of a faithful older fridge for a few more years since it work/looks new.

Ice Dispenser door would not close after use

  • Customer: Frederick from Montgomery TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the directional video on "PartSelect" website. The video was very easy to follow and showed exactly how to easily replace the dispenser door solenoid assembly. I knew it was the solonoid assembly because the I could see the plunger that controls the opening/closing motion of the dispenser door sticking inside the old solenoid. The "PartSelect" website is very user friendly and very easy to use. The part ordered, delivered by standard delivery, arrived the day after it was ordered. I only wish all repairs could be as straight forward and easy as this one, thanks to "PartSelect" and some limited mechanical/electrical knowledge on my part. This was absolutely a "do it yourself" repair at a very significant savings over using an appliance repair service.

Ice dispenser door not closing due to corroded solenoid

  • Customer: AT from San Francsico CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed instructions from Parts Select Videos about how to replace solenoid & dispense door/flapper. Only a couple of changes from the video with this model: 1) You can remove the control panel by pushing on 2 tabs located under panel and in front of dispense chute with 2 small screwdrivers, and you do not need to remove the black trim around the dispenser. 2) It would be great if each part, especially the solenoid, included replacement screws since mine were corroded and not easily found at the local hardware store. I would definitely pay a couple of $ extra to add screws to the order, or just have them included in the package with the solenoid.

ice flapper would not close

  • Customer: David from north port FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed front display and solenoid 3 screws and replace. Clean and install

Ice maker freezing up and not dispensing cubes

  • Customer: Patricia from Croton on Hudson NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I tried to follow the video...it looked easy enough to do and would have been if the trim came off! I had to go to the reviewer who said to undo the 3 springs under the keypad (found on the white part behind the touchpad). I just took an eyeglass screwdriver and pushed up...it was easy to follow the solenoid installation video from there! If I can do it...anyone can! I'm a 65year old female.

Freezer kept "icing up" because flapper door would not close.

  • Customer: Anthony from Mount Vernon IN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Video and instructions were very thorough, but on my paticular freezer, the inside door shelves had to be removed (30 screws) to get to the face place to release the door controls. Newer models can be accessed from the front. After removing front cover, repairs were very simple. Found that the solenoid was "rusted" and would not function. Easy replacement. Order new flapper, but was not needed (have a spare now...haha). When putting back together, the door did not seal at top...had to adjust how I tightened screws (pattern - top to bottom) to keep door from "warping". Did not think that the small amount of torque on the screws could "warp" a door so easily. After re-torqueing the screws, moved the top hinge just a little and door again sealed correctly. Will keep this site "bookmarked" for all my future appliance needs. Never had customer service so thorough. Amazing that I order about 5:00 pm on a Thursday and parts were at my door just after lunch on Friday...amazing service. Thanks for the instructions, video and CS.

ice flapper would not close

  • Customer: Louis from sloansville NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The first thing I did before starting the repair was watch the 2 videos. I followed the directions step by step and within an hour I had a functioning ice maker again. I had searched all over the web and the other sites were of no help. Your site really made it easy to figure out the problem and order the right parts. I now have a problem with my dishwasher so I will be back on your site soon. Thanks!

problem with dispensing ice from door

  • Customer: Bertha from Dugger IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video, did exactly as it showed.

Initial Problem was no water coming out of door dispenser but found housing supporting the board and dispenser was broken

  • Customer: Johnnie from Anaheim CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1. Water not coming out of water dispenser in door. 2. Watched video and did trouble shooting and found that the water was not getting from the rear to the line connection at the bottom of the freezer door (outside the door). Ordered and installed the Double Outlet Water Valve in the rear of the refrigerator. I checked to make sure the water pressure was good and it was. After installation I still could not get water at the dispenser. I disconnected the line connection at the bottom of the door again and had water to the connection but not up through the door. 3. I watched the tape and disassembled the dispenser mechanism. I found that the flapper valve was not closing properly. There was frost on the inside of the ice slide in side the freezer door and water and cold air was coming out the ice slide to the outside of the refrigerator door. 4. I tried to close the flap and use the push mechanism while it was disassembled and found that the dispenser housing shield was broken where the left spring is attached that operates the actuator (black) where you put your glass to dispense ice and water. I ordered that part. After ordering that, I watched another video and found out that the ice dispenser flapper needed to be replaced. I ordered the flapper, spring, solenoid, and recess crank. Once all the parts arrived, I installed then via the instructions from the video and some figuring it out. It did not say how to install the dispenser housing shield so I just reversed engineered it from how it came off. Once I got all parts on, I tried the water and it still did not work. I figured out that the water was still frozen about two inches inside the water line at the dispenser down to about 18 inches into the pipe. I used a hair dryer and tried to thaw it out. No luck. It was late so I quit working. the next morning I tried the water and it worked. Now everything works perfectly and no frost and no cold air coming out of the flapper. I concluded that the flapper malfunction caused the freezer air to blow on the water dispenser pipe therefore freezing it. Since I fixed the flapper, the line thawed overnight and is working great. I think the back double outlet water valve went bad because we kept pushing the lever to try to get the water to flow and eventually burned it out. That is a guess on my part. We should have watched the great videos before we did more damage. The videos are excellent and the repair was easy after the troubleshooting was complete. Good luck with your repairs.

Ice dispenser door not closing after used

  • Customer: nelson from Raleigh NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
with a Philip screw driver push up the control module which have three holes by the push dispenser...changed the spring,dispenser door assembly/flapper,solenoid and recess crank.after putting everything back together dispenser works fine..

The Ice ejector flap was hanging

  • Customer: Frank from Tallahassee FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The ice maker was frosting up and the flap was sticking open. Only one negative comment! The Parts Diagram did not show how to remove the exterior trim plate to get to the parts. Once I figured that out, it was an easy installation and the ice maker ejects the ice properly and the flap closes properly. I could do the install in 20 minutes next time. Thanks for your help. Frank

cover would not come off

  • Customer: dan from Cape san blas FL
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the cover installed parts. Parts were very simple cover was a major problem. Instructions stated "simply remove cover by pushing on cover and clips will release" They dont and cover broke.

Ice Door Not Closing, building up ice in refrigerator

  • Customer: David from Oviedo FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Disconnected power to unit. Using small Allen wrench unhooked 2 catches in electronic control panel. There are two holes underneath. Push up and pull out on panel as you release the catches. Remove wires. Remove 4 Phillips head screws in plastic panel, then remove panel. Solenoid has 3 screws. I replaced my screws being they were very rusty along with the solenoid. The spring on the door is easily replaced by removing two small screws on each side of the door hinge. There probably was nothing wrong with the old spring but for insurance replaced. Put the unit back together, no more ice buildup and clogging in ice chute through door. Likely saved $100 in labor repair bill by doing myself. Note: There is a few seconds time delay on the door closing. At first I thought I hadn't fixed the problem but then realized a delay in built into the system to avoid the door getting caught on any slow falling ice.

Shoot for icemaker would freeze up. Pieces of ice would get stuck and than freeze together.Dispenser Door Flapper would not fully close anymore.

  • Customer: Karl from Miromar Lakes FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the vidio on your site, it was very helpful. Careful lifted the frame, unhooked the display panel. With phillip screwdriver took the 4 srews off, unhooked the PC board. Take out 2 srews for the Doorflapper. Loosen top screw for soliniod, take out 2 bottom srews and take out soliniod. Clean up area with paper-towel. Replace all new parts. And it works great again.

Flapper on ice dispenser wouldn't close after dispensing ice.

  • Customer: Thomas from Manassas VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
When I clicked on the part to see it's description the pop up window included a youtube video on how to install the part. The video was right on the mark. Very easy installation. Phillips screwdriver was the only tool needed. Repair performed in less than 15 minutes. I have used this site before and it has been extremely helpful in saving me money by doing the repairs myself instead of paying an arm and a leg for a repairman to do it.
All Instructions for the GSS20IEMBWW
1,396-1,410 of 1,691