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Models > GSH25JSTASS > Instructions

GSH25JSTASS General Electric Refrigerator - Instructions

All installation instructions for GSH25JSTASS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSH25JSTASS
1,441-1,455 of 1,609
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The Ice ejector flap was hanging

  • Customer: Frank from Tallahassee, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The ice maker was frosting up and the flap was sticking open. Only one negative comment! The Parts Diagram did not show how to remove the exterior trim plate to get to the parts. Once I figured that out, it was an easy installation and the ice maker ejects the ice properly and the flap closes properly. I could do the install in 20 minutes next time. Thanks for your help. Frank

Freezer kept "icing up" because flapper door would not close.

  • Customer: Anthony from Mount Vernon, IN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Video and instructions were very thorough, but on my paticular freezer, the inside door shelves had to be removed (30 screws) to get to the face place to release the door controls. Newer models can be accessed from the front. After removing front cover, repairs were very simple. Found that the solenoid was "rusted" and would not function. Easy replacement. Order new flapper, but was not needed (have a spare now...haha). When putting back together, the door did not seal at top...had to adjust how I tightened screws (pattern - top to bottom) to keep door from "warping". Did not think that the small amount of torque on the screws could "warp" a door so easily. After re-torqueing the screws, moved the top hinge just a little and door again sealed correctly. Will keep this site "bookmarked" for all my future appliance needs. Never had customer service so thorough. Amazing that I order about 5:00 pm on a Thursday and parts were at my door just after lunch on Friday...amazing service. Thanks for the instructions, video and CS.

Ice dispenser door not closing after used

  • Customer: nelson from Raleigh, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
with a Philip screw driver push up the control module which have three holes by the push dispenser...changed the spring,dispenser door assembly/flapper,solenoid and recess crank.after putting everything back together dispenser works fine..

Ice maker was frosting up

  • Customer: Daniel from Albany, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Your video on replacing the solenoid and ice flapper were perfect. Thanks again.

Ice Dispensing Door would not close

  • Customer: Lee from Plainfield, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Not only was your parts selection very easy to understand,
The Video shows exactly how to install that part.
This was So Easy to repair. I thought I would have to take
the door apart from the inside but the repair was completed
with the door closed and took about 10 to 15 min. to complete.

Initial Problem was no water coming out of door dispenser but found housing supporting the board and dispenser was broken

  • Customer: Johnnie from Anaheim, CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1. Water not coming out of water dispenser in door. 2. Watched video and did trouble shooting and found that the water was not getting from the rear to the line connection at the bottom of the freezer door (outside the door). Ordered and installed the Double Outlet Water Valve in the rear of the refrigerator. I checked to make sure the water pressure was good and it was. After installation I still could not get water at the dispenser. I disconnected the line connection at the bottom of the door again and had water to the connection but not up through the door. 3. I watched the tape and disassembled the dispenser mechanism. I found that the flapper valve was not closing properly. There was frost on the inside of the ice slide in side the freezer door and water and cold air was coming out the ice slide to the outside of the refrigerator door. 4. I tried to close the flap and use the push mechanism while it was disassembled and found that the dispenser housing shield was broken where the left spring is attached that operates the actuator (black) where you put your glass to dispense ice and water. I ordered that part. After ordering that, I watched another video and found out that the ice dispenser flapper needed to be replaced. I ordered the flapper, spring, solenoid, and recess crank. Once all the parts arrived, I installed then via the instructions from the video and some figuring it out. It did not say how to install the dispenser housing shield so I just reversed engineered it from how it came off. Once I got all parts on, I tried the water and it still did not work. I figured out that the water was still frozen about two inches inside the water line at the dispenser down to about 18 inches into the pipe. I used a hair dryer and tried to thaw it out. No luck. It was late so I quit working. the next morning I tried the water and it worked. Now everything works perfectly and no frost and no cold air coming out of the flapper. I concluded that the flapper malfunction caused the freezer air to blow on the water dispenser pipe therefore freezing it. Since I fixed the flapper, the line thawed overnight and is working great. I think the back double outlet water valve went bad because we kept pushing the lever to try to get the water to flow and eventually burned it out. That is a guess on my part. We should have watched the great videos before we did more damage. The videos are excellent and the repair was easy after the troubleshooting was complete. Good luck with your repairs.

Bad solenoid - ice flap didn't close

  • Customer: Wesley from Champaign, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The video was clear and the repair looked easy. My only problem was that the trim piece that had to be removed first was very hard to get off. I called PartSelect and ask if I was doing it correctly. (I didn't want to damage anything else) The person I talked to said that they don't provide technical service help but that he'd look at the diagram of the refrigerator to see if he could help me. He was able to confirm that I just had to apply more force to get it off. With the aid of a putty knife I was able to pry it off. After that I followed the video instructions and it was easy to make the repair. Things went back together easily and the problem was resolved.

Ice tunnel distorted by hair dryer. Flapper leaking air. Solenoid not activating

  • Customer: Donald E. from Mt. Washington, KY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed snape on trim with flat knife and some efford. Removed control as Steve instructed. Removed 4 screws from tunnel assembly. Unsnapped old tunnel and snapped in new. Exchanged flapper as Steve instructed, no problem. Removed 3 screws from seloniod assembly. Remove and replace with new. Replace control and wires. Replace snapon cover. Turn water on and plug in freg.

Flap in shut where Ice comes from Icemaker to outside of door would not open causing ice cubes to build up so when you opened the door they fell all over the floor.

  • Customer: Donnie from Conover, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Simple fix with information furnished online with the Dispenser Door Solenoid Assembly. Unplug fridge, remove selection panel by pulling out gently at the bottom until it releases then unplug the 3 connectors, remove next panel by unscrewing the 4 corner screws, then remove the solenoid by loosening the top screw and removing the two on the bottom, wipe all clean and reassemble in reverse with new solenoid hanging piston over ice door flapper lever first then sliding it into solenoid as you move it into position. Easy fix....$35 hopefully extended the life of a faithful older fridge for a few more years since it work/looks new.

Faulty solenoid and flapper assy

  • Customer: Blanhue from Bruceville, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I simply followed the video instructions and it was a breeze, so easy I couldn't believe it . The GE repairman where going to charge me approx. $265. 00 for this repair and another service person wanted to charge me $ 100.00 just to remove and replace these items that I purchased from you . The experience was great as well as the SAVINGS, Thanks again for your professional service. Also I did receive a defective part and this company sent this part back to me within 2 days , preventing any delays on the repair. Thanks, Blanhue

Ice maker door was not closing. Snow piled up enough to fall when door was opened.

  • Customer: Bonnie from Savannah, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Turned power off at breaker. Took off front panel on the door. Unscrewed the panel where the electrical parts were plugged in. Then you could unscrew the old solenoid assembly and install the new one. Cleaned around the Ice shute since some mold was there. Put all back together. We watched the video from you tube about 5 times!!

Flapper in door for ice dispenser would not close.

  • Customer: Clyde from San Antonio, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I repaired IAW the PartSelect video. Very easy. One thing that should be mentioned in the troubleshooting process, is to check the retention spring on the flapper. That spring could come off and also cause the flapper not to close.

Flapper on ice chute in door was not seating, causing frost build-up inside the freexer and the chute

  • Customer: Robert from Fairfax Station, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Performed repair per the PartSelect on-linevideo. Some posters had said the solenoid could be rusted, so I had ordered one. Turned out to be fine, and I have returned it. I much appreciated the hint from another poster, that it was no longer necessary to pry the escutcheon off the door, and merely pressing inside the outer 2 holes on the bottom of the control panel would suffice. I encountered no complications. Frist problem is gone.

A few small ice cubes in an empty try on return from vacation

  • Customer: Robert from Loudon, TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Look at various pertenant DYI articles and videos on the internet. Replaced water filter with bypass plug. Checked water flow to icemaker water solenoid. Ran icemaker diagnostic test which failed. Ordered replacement. On receipt of replacement, began replacement work. To wit: Pulled fiidge from wall and unplugged. (Not necessary to shut water off.) Removed small freezer basket. Unloaded main freezer basket, removed it then removed the freezer door. (A screw on each side bolts the door rail of the chassis slide to the freezer chassis slide.) Loosened screws on rear, top of partition between icemaker and small freezer basket. Pushed up on partition front and popped out U-bar supporting partition bottom being carefull not to bend it. Removed same. Removed screws from partition and set aside. Removed grilled "thingy" between rear of icemaker and partition. Now have access to icemaker screws. Loosened the screws, pushed up and out and carefully let it hang by it's connector. Fiddled with the connector locking tabs and finally got it loose. Compared old and new icemaker. Have to keep the old water funnel. The new wiring harness was stiff and the connector had a different orientation. Twisted both the wiring harness and connector to align connector while the icemaker hung by it's cable being careful not to let the icemaer slip and fall to the bottom. After much fiddling, got the connector inserted and locked. Set icemaker over the two screws, pulled it down and tightend the screws. Put the old funnel into the new unit being very careful to get it right the first time. Put grilled "thingy and the partition and U-bar back in, put door back on, put the ice cube bin back, freezer drawers bac and reloaded the frozen food, plugged fridge in. Done! Time to replace icemaker was about 20 minutes and another 2 hours to do the rest ofthe work. Still required only a nutdriver and phillips.

No Ice...

  • Customer: Eduardo from Arlington, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Super easy, had my 15 year old do it (with my supervision).
Followed very clear Instructions that come with the replacement...
But, he could not get to the plug location until he removed 4 screws holding the motor assembly that spins the ice in the drawer and moved it out of the way...
Followed the rest of the instructions...
Works like a charm.
All Instructions for the GSH25JSTASS
1,441-1,455 of 1,609