Models > GSD5500G00BB > Instructions

GSD5500G00BB General Electric Dishwasher - Instructions

All installation instructions for GSD5500G00BB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSD5500G00BB
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Motor was getting noisier every time we used the dishwasher. We knew it was just a matter of time before it totally quit.

  • Customer: Glenn from Clemmons NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 34 of 37 people found this instruction helpful
The most difficult part was removing the dishwasher from below the counter. Once that was complete, I simply turned the washer onto it's front surface to access the pump easier. Simply disconnected the electrical connectors, loosened the three hose clamps holding the hoses to the pump. Lastly removed a stiff arm bracket holding the pump. Reversed the order to install the new one using a longer bracket provided with the new unit. Hooked up the electrical connections last and slid the washer back in place. The washer runs like new now and is not making noise. The replacement part was a perfect match.

Broken wheel

  • Customer: Bennett from Burke VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 63 of 124 people found this instruction helpful
Siimply removed the rack and replaced the wheel assembly. Very easy

LOST A WHEEL FOR DISHWASHER

  • Customer: LINDA from OCALA FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 63 of 124 people found this instruction helpful
REPAIR EASY..SNAP IT IN......IMPRESSED WITH THE SPEEDY DELIVERY. THANKS

Wheel fell off dishwasher rack, landed on heating element and melted.

  • Customer: Stacey from Spring TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 63 of 125 people found this instruction helpful
Simply discarded old wheel assembly and snapped new wheel assembly in place. Very simple.

The wheels on our dishwasher were mis-shapen and broken

  • Customer: lori from MANHASSET NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 62 of 124 people found this instruction helpful
It was easy as pie. The new wheels came with the new axles already attached, and the whole wheel just snapped onto the lower rack. I ordered 6 and they arrived quickly and attached within minutes, and the dishwasher actually works better now that the rack is raised properly. Thank you!

Dishwasher leaks from bottom of door......when operated.

  • Customer: Richard from Pattonsburg MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 28 of 32 people found this instruction helpful
Removed 7 screws holding "inner door" in place ( note: 2 bottom screws are different than the rest...keep separate).....remove rinse aid plug....press "tabs" inward to release rinse aid container. ( in this instance....the gasket had failed...which was "part" of the reason dishwasher was leaking during operation)

install new rinse aid container ...making sure that "trip arm" is positioned correctly........and press into place. ( Tabs should expand when container is properly positioned...creating a tight seal).....reuse old rinse aid filler plug.

Replace "inner door" cover....tighten screws.....

remove faulty tub corner baffles....place new ones in corresponding positions ( the baffles form a suction .....to stay in place....no adhesive needed)

Close door and operate as usual........no more leaks!

This is a super easy "no brainer"...that would have cost about half the price of a new dish washer ...had I hired a "professional" to do the repairs!!!!

dishwasher pump valve leaking at shaft

  • Customer: richard from las vegas NV
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 28 of 35 people found this instruction helpful
took dishwasher out- put on table to work on-removed wire brace- disconected drain outlet- disconnected top drive seal- removed wire clip connector- removed motor unit----------------
installed new motor/drain unit--used new longer wire brac used adapter to connect electical leads-
tightened clamps and bingo it worked and didnt' leak. good job on the supplying of all the necessary adapers.

Detergent Dispenser Door Would Not Stay Closed

  • Customer: Joe from Waxhaw NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 35 of 58 people found this instruction helpful
Completely remove the door from the dishwasher - It's easier to work on this way.

First the spring tension is NOT that critical - the spring just needs to not be mangled and really out of shape. Unless someone has taken a pair of pliers to it, it should be o-k
to use. I even mangled up the slot in the lever with a pair of pliers to try and jeery-rig it and it still works fine - you MUST at least have some resemblance of a groove here for the spring to
catch.
1) hook the hook on the inside of the lever where the slanted groove is on the cam. (see your great diagram)

Put all the pieces together at this point, shaft,spring and lever

2) There are two sets of grooves that correspond to matching notches in both the lever and the dispenser shaft. Make sure these match up to one another.
3) Using a pair of hemostats or tiny pliers pull the other side of the spring clockwise - gently - until you can hook it on the stop that is on the inside door. There will be some
tension of the spring around the shaft to cause the hook to engage to the slot in the plastic lever.

[*]This is where MOST of my problems were at:

4) Test the dispenser door to make sure when you close it, it springs back up. It WILL NOT hold when the door is off.
[*][I was trying to get the dispenser door to stay shut while the door was removed from the washer - this will NOT happen]
5) If number four is happening above, attach the door to the dishwasher.

Very Important: The door will only stay closed when the dishwasher is in the OFF position. Otherwise it will spring open when you try to shut it, because it is suppose to because at this time
in the cycle the detergent would be dispensing - hence the door being OPEN and the door not latching.

Blown Motor

  • Customer: Sean from Winter Garden FL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 24 of 26 people found this instruction helpful
Did the install a few days ago 4.25.11 and all went smoothly. The instructions that came with the kit were very straightforward and the diagrams were extremely helpful in locating brackets/hoses/connections. My dad thought he would just get down there and do it, but wasn't sure what to do. Using the directions with the kit, I had the motor and pump off in under 5 minutes. FOLLOW THE DIRECTIONS WITH THE KIT!

Some things to note:
- Get some towels/cups/bowls, we had some water leaking from the dishwasher and hoses.
- Be careful removing the dishwasher from the counters, go slow.


1. Shut off electricity
2. Shut off water. I just shut closed the line that went directly to the dishwasher.
3. Removed screws from bottom panel to expose motor and pump assembly.
4. Removed screws securing the dishwasher to the counters.
5. Slowly slid dishwasher from counter and rotated so door was facing the ground carefully to ensure wires/hoses were not pulled or crushed.
6. Removed screw from bottom of motor that was secured to the hanger.
7. Removed ground screw from bottom of motor.
8. Removed all wired connections from the motor and pump.
9. Loosened hose clamp securing the drain line and removed from motor.
10. Loosened 2x hose clamps securing the motor and pump assembly to dishwasher.
11. Ensured everything was clear and disconnected, and slowly removed motor and pump assembly from dishwasher.
12. Test fit new motor and pump assembly.
13. Reconnected 2x connections to the motor and pump.
14. Secured the ground wire to the motor and pump.
15. Slid motor and pump onto dishwasher and secured the 2x hose clamps.
16. Secured screw from the hanger cable to the motor and pump.
17. Reconnected water line to motor and pump, and tightened hose clamp.
18. Ensured all connections were made, hose clamps were tightened, and there were no extra connections.
19. Rotated dishwasher back onto feet.
20. Slowly slid dishwasher back into counters ensuring no cables or hoses were kinked or crushed.
21. Restored electricity and water to dishwasher, and then performed a quick test of one cycle to check for leeks.
22. Secured bottom panel and dishwasher to counters.
23. Enjoyed having a working dishwasher again!

One of the roller shafts broke

  • Customer: Larry from Brandon FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 21 of 23 people found this instruction helpful
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!

Pump/Drain valve leaking

  • Customer: Stephen from Aspen CO
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 20 of 23 people found this instruction helpful
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.

Dishwasher was not filling with water or cycling.

  • Customer: Jeffrey from Punta Gorda FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set
  • 19 of 20 people found this instruction helpful
In order to access the fill valve, dishwasher had to be removed from under countertop. Disconnected water supply line and drain hose under sink. Unplugged unit and removed 2 screws holding unit to countertop. I was then able to pull unit out and replace valve. After reinstallation, the same problem existed. Further research pointed to the control module, approx. $100.00 or the motor, approx. $250.00 - $300.00. I than began looking at new dishwashers, but I did email GE with the problem. They suggested I use citric acid or vinegar in hot water, pour into right rear portion of tub and wait 1/2 hour. After doing that, the dishwasher worked perfectly.

Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid

  • Customer: Christopher from Nellysford VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 17 of 19 people found this instruction helpful
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!

Noticed small leak at the bottom corner of the door

  • Customer: Michael from Grand Junction CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 17 of 20 people found this instruction helpful
I looked at the gasket for the door, and noticed that it was flattened out and also noticed that there were two other seals at the lower left and right corners that were also hard and flattened. I found the parts for my dishwasher on this site and ordered them. Once I received them, I removed the old ones. They just came right out, and I inserted the new ones in the same spot. It was then that I noticed that there is another gasket for the door, that goes at the bottom of the inside of the door. The gasket for the door goes all the way around the outside, except for about a 4 inch section at the bottom of the door, right in the middle. I realized that I probably needed to get a new one of those too, so I ordered that part. I am now waiting on that small, 4 inch door gasket.

Dishwasher did not fill.

  • Customer: Ron from Salida CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 19 of 27 people found this instruction helpful
Traced the problem back to the water valve. turned off the water. Disconnected the water inlet and outlet lines. removed the 2 mounting screws and unplugged the terminals.
All Instructions for the GSD5500G00BB
16-30 of 600