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GJRR4170H0WW General Electric Washer - Instructions

All Instructions for the GJRR4170H0WW
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My washer would not drain the water out.
IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.
Parts Used:
Drain Pump and Motor Assembly
  • jayme from drummonds, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
6 of 8 people found this instruction helpful.
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Tub straps broken caused excessive wabbling
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
Parts Used:
Tub Dampening Strap
  • Drew from Apopka, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 8 people found this instruction helpful.
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Broken knob on my Mom's washing machine
Folks,

Thanks to your great web site and help video I got this fixed in less than a minute. Literally less time than it took me to watch your helpful video. Don't know how to thank you - keep up the good work!
Parts Used:
Timer Knob
  • Edward from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
5 of 5 people found this instruction helpful.
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there was no water filling the tub.
unpluged the machine.undo the hoses off the machine took the back plate off to were I could access the triple water inlet took off the two wiring adators,and the hose that was on the triple water inlet then the two phillipshead screws. throw the bad one in the trash.and then put everything back together
Parts Used:
Triple Water Inlet Valve
  • mike from hampton, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
7 of 11 people found this instruction helpful.
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Washer makes loud whining noise, intermittently, during spin cycle.
The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.
Parts Used:
Belt Installation Tool 6-Rib Drive Belt
  • Wayne from MINNEAPOLIS, MN
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
6 of 8 people found this instruction helpful.
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Banging and noisy when running,especially on spin. Leaked water. Alot of rusty colored dirt on bottom of machine
Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and rusty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see
Parts Used:
Shaft and Mode Shifter Assembly
  • Kyle from PT CHARLOTTE, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
6 of 9 people found this instruction helpful.
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Very large noise during spin cycle
Tub seal was found completely broken. Replaced it.
Then replaced tub bearing, tub bearing washer, shaft & mode shifter assembly and 6-rib drive belt.
Reassembled and tried, more quieter and like new machine.

Loosening tub nut was a challenge as it was bit corroded, use of WD40 was a great help.
Knowledge from you tube was a great help.
Parts Used:
Tub Seal Shaft and Mode Shifter Assembly 6-Rib Drive Belt Tub Bearing Tub Bearing Washer
  • Ashok from CUPERTINO, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
5 of 6 people found this instruction helpful.
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Broken Turn On Knob
Just slipped it on. No problems, No Tools.
Parts Used:
Control Knob and Clip - White
  • Sherri Ann from Rockwall, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
Parts Used:
Drain Hose
  • kartik from radnor, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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Agitator kept coming off
Removed the bolt holding the agitator coupler on, replaced it and the bolt then slid the agitator on the coupler and the fabric softener dispenser on top of that.... so easy!!
Parts Used:
Dual Action Agitator Fabric Softener Dispenser
  • Jay from Wickliffe, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
8 of 15 people found this instruction helpful.
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Control knob was striped / cannot rotate dial
Remove control knob and replace it with new part.

One retaining clip to remove and replace part.
Parts Used:
Dial with Compression Ring Timer Knob
  • Osvaldo from Madison, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
5 of 6 people found this instruction helpful.
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some leak
First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer
Parts Used:
Drain Pump and Motor Assembly
  • Roberto from Nokesville, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
5 of 7 people found this instruction helpful.
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Washer would not spin .
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
Parts Used:
Lid Switch with Wire Harness
  • MAUREEN from ABINGTON, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 7 people found this instruction helpful.
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No Agitation Spins OK
Followed your video instructions and removed agitator.Used 7/16 3/8 in socket wrench to remove bolt in the agitator coupling and replaced coupling. Put new bolt in and tightened. Installed Agitator.Works Great.
Parts Used:
Agitator Coupling
  • Raymond from TRAVELERS RST, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
5 of 7 people found this instruction helpful.
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Water leaking from between inner shaft and outer shaft of assembly and teeth worn off of clutch assembly
Followed instructions from video for shaft and mode shifter assembly and tub bearing, all went as in video except extremely difficult to remove tub nut. Could not get nut to loosen and when it did finally move it was spinning the whole shaft, had to have the shaft held with a pipe wrench from underneath (2nd person). The tub seal was another issue, removal was easy just as in the video but because water had gotten inside the seal it caused the internal metal of the seal to corrode and rust which deformed the old seal and the plastic of the tub where the seal sits. There was no way the new seal would go in and be tight enough to seal so I put a hose clamp around it, heated the plastic with a heat gun just enough to be able to tighten the clamp several times, let it cool and removed the clamp. It held its shape and the new seal went in snug so I proceeded with the reassembly. Test ran the washer and checked for leaks, no leaks. It has been a week now and approximately 10 loads of clothes cleaned, all is good.
Parts Used:
Tub Seal Shaft and Mode Shifter Assembly Tub Bearing
  • Dean from GLEN BURNIE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
4 of 4 people found this instruction helpful.
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All Instructions for the GJRR4170H0WW
61 - 75 of 392