The nightmare was that this microwave is installed under the cabinet....in order to get to the light bulb I had to pull out my stove then squeeze into the space between the stove and counter....my old microwave light bult was much easier to change.....Shame on Whirlpool for making this so difficult.....must be a better way to cover the light bulb so that we do not need a screwdriver to remove the door to get to the light bulb
Glass microwave turntable shattered while taken out for a cleaning.
PartSelect had the turntable I needed at the best price. Ordering was easy, but best of all, the part was delivered next day. I was able to insert the new turntable plate into the microwave and it was good as new.
This is the second replacement tray we have in installed. The first one ( Not From Here ) we had for less than 5 months, we made a bag of popcorn, and about 5 minutes later we heard a crash, not knowing where the noise came from we dismissed it. The next day we opened the microwave a saw the plate had shattered. So we hope that this will not do the same thing.
My unit is a wall mount/cabinet/built-in model. The repair is actually fairly simple once you determine that the actual microwave is just a component of the entire unit, and that it (the microwave) can be easily removed from the unit. I did not figure this out until after I removed the entire unit (disconnect the power supply, lift the entire bulky, heavy unit out of the cramped space in the cabinet, etc). Once I got it out I figured out how easy it is to remove the actual oven - a couple of screws, literally. The unit is a bit bulky, but not particularly heavy and is quite manageable. I did this entire process alone.
I got the oven out, rolled it on it's side and found the plate to access the motor. The plate is located on the bottom/underside of the unit. The plate is nothing more than a section of the underside of the metal housing that has been cut-out as an access point. This "cut-out" is not complete - that is, not completely cut out so as to all the plate to stay in place without the need for screws, etc, until you actually have to use it. I used a pair of dykes to cut the couple of points still connecting this plate, removed the two phillips screws to remove the motor, disconnected the two wires connected, then reversed to complete the repair. You then flip the cut-out plate over/rotate it, and some screw holes line up. Find a couple of small screws, and re-attach the plate to cover the motor.
The actual fix is really easy, again, once you figure out the simple way to remove the oven. I am an idiot, so you will probably find this much easier. I could probably do this repair now, after my experience, in less than 30 minutes (probably less than 15 minutes). I probably save a couple hundred $ by doing it myself so was well worth the time to do it. Good luck.
removed two screws,lowered the glass shield,removed the burned out bulb and replaced it with the new one. I ordered the bulb from parts select and recieved it two days later. It was a pleasure to deal with them, and certainly use them again.
I had some difficulty removing the glass plate because of the awkward (upside down) position of the screw that retained it. After replacing the burned out bulbs and replacig the glass plate the problem of replacing the screw involved my dropping the thing several times before I got the screw threads to catch. I got a screw thread to catch enough to hold the glass plate in position and left it at that.
The hard part was trying to find the light bulb locally. The locally sold light bulbs were either too long, not dual element or not powerful enough. So I ordered the light bulb straight from PartSelect. When it came time to install the new light bulb I carefully removed the screw holding the plate in position so as not to loose it in my gas stove. I needed the mirror to line up the light bulb and screw it in. Once it was in I verified operation and closed up the plate being careful not to drop the screw into my gas stove. Problem solved.
Microwave wouldn't turn on and found breaker been tripped and then microwave wouldn't turn on at all.
Read some instructions and easily found the fuse. Replaced it. Still didn't work. Took control panel off to check door switches. Nothing I read mentioned a second fuse. Tested and it to had blown. Ordered another one. Popped them in. Done.
I turned off the power to the oven at the breaker. I then removed the side trim pieces by removing the screws located behind the lower oven door. I removed the plastic trim pieces above and below the microwave oven and removed the control panel and slid it into the opening above the microwave. I located the two screws securing the microwave into the frame and began sliding it out. I had to disconnect a small wiring harness and two wires from the microwave that were attached inside the opening above the microwave. The microwave section was the easily slid out, turned on it's side where the turntable motor was accessed by removing the access panel. I pulled the old motor, checked resistance and it matched the new motor. I then checked the old motor by applying 120V to it and it ran FINE! I thought I had the wrong part, but decided to install the new motor anyway. I did, secured the access panel and replaced the microwave in the frame. I reconnected the wires and secured the control panel and tested the microwave...and the turntable works!