This is a replacement shock absorber for your washer. The shock absorber is approximately 9 inches long and a little more than one inch wide. It is black and silver in color, and is sold individually....
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6 questions answered by our experts.
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Jerry
August 14, 2021
All lights flashing and wont do anything
For model number GFW490RPK0DG
Hello Jerry, Thank you for writing. If all the lights are flashing, then the washer will not operate at all. This may indicate that the Pump Filter PartSelect Number PS8757227 or Drain Hose PartSelect Number PS10055829 are clogged. In this case, you can first inspect the filter in your GE washer and give it a cleaning if it's loaded with debris. We hope this helps.
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Anthony
November 9, 2022
All light are flashing. Does it have a reset? I have pushed every button but still flashing.
For model number GFW490RPK0DG
Hello Anthony, thank you for contacting us. You can reset your appliance by unplugging it for a few minutes and restarting it. If this does not help then you may need to replace the electronic control board, part number PS11763072, as it seems to be malfunctioning. If you require assistance to place an order, please contact customer service. We hope that helps!
I have power going in the washing machine from the power cord.
For model number GFW490RPK0DG
Hello Rudolph, thank you for getting in touch. Based on our understanding of the issue, we would suggest checking the user control and display board, part number PS11763072, to solve the problem. We hope this helps!
All of a sudden, my machine will not go into Max spin
For model number GFW490RPK0DG
Hi Debra, thank you for your inquiry. Based on our understanding of the issue, we would suggest you checking the motor rotor position sensor, part number PS11721801. It monitors the direction and speed of the spinning rotor and communicates this information to the electronic control board. Good luck with this repair!
On normal setting the washer will not get past load sensor. On quick wash it will not go past drain.
For model number GFW490RPK0DG
Hi Tammy, thank you for getting in touch. We would recommend checking the user interface control board, part number PS11763072. You may need to replace it to fix the issue. We hope this solves your problem!
Remove back cover and with a light and a mirror the screws can be identified. Three hold this pump on. Remove electrical connection then the pump. So also remove the corrugated connecting boot by undoing three clamps. Clean and reassemble
After trying multiple times, multiple ways to stretch the gasket over the washer drum with no luck, I was able to get it installed but it took 2 more people. 4 hands to hold the gasket while the other person fits it around the drum. I noticed in the install videos they start the process then cut away, and magically the gasket is installed
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