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Cindy
February 21, 2020
Lights go on, i can set what i want but it won't run.
For model number GDT696SSF1SS
Hello Cindy,
Thank you for your question. Our sources suggest replacing the door switch assembly under part PS12306594 for your model to fix the dishwasher issues. We hope this helps.
I need to purchase two rollers(wheels) for the lower sliding dish tray. They are beige in colour and just snap on to the wire frame. I do not know the part number or where i can order them. Can you help me?
For model number GDT696SSF1SS
Hello Peter, thank you for your question. We apologize, but GE only sells the wheels as part of the Lower Rack Assembly, PartSelect Number PS10055727. We hope this helps.
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Sylvia
April 25, 2022
I need a new upper spray arm. Part WD22X10081. Can I substitute part WD22X10091. Will it work.
For model number GDT696SSF1SS
Hello Sylvia, Thank you for the question. Since the WD22X10081 is not discontinued there would be no substitute for the item. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Don’t drain enough water, very low flow rate, is there issues with the pump?
For model number GDT696SSF1SS
Hello Derek, thank you for your question. Yes, it very well could be the drain pump. However, please check the Drain Hose PS3486938 for any kinks, clogs or damages. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Looking for the part number for the Dispenser Cap for this model. For some reason mine does not have one.
For model number GDT696SSF1SS
Hello Rob, thank you for your question. The is not a dispenser cap for this model. Please see on our site the photo of DETERGENT MODULE PS16542427. We look forward to hearing from you.
