Models > GD5PHAXMS10 > Instructions

GD5PHAXMS10 Whirlpool Refrigerator - Instructions

All installation instructions for GD5PHAXMS10 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GD5PHAXMS10
1,471-1,485 of 1,570
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Refrigerator door would not close by itself

  • Customer: William from Apex NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I've replaced the door cams in the past, but they didn't last very long. I finally realized on my own that both parts need to be replaced at the same time. One piece is on the case-side of the bottom hinge and the mate is on the door-side of the bottom hinge. They both have a ramp shape, with door ramp riding up the hinge ramp as you open the door. The ramp shape makes the door want to slide back down the ramp to close automatically. These are plastic parts that wear out over time. If you don't replace both at the same time, the ramp shapes don't match and they wear out quickly. They are inexpensive parts, so always replace both at the same time. I added a thin layer of petroleum jelly to help them glide better. Hopefully this fix will last a long time. It's extremely easy. First take off the top hinge of the door. Then lift the whole door off the bottom hinge. You can set it on a chair with the bottom hinge hanging over the edge of the chair. Replace the two parts, one on the door bottom hinge and one on the refrigerator case bottom hinge. Easy as pie. The only tool needed is a nut driver. You need a helper to help lift and balance the door while you work on it.

Refrigerator Door would not close on its own

  • Customer: Enrique Pulido from Miami FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Set out an area large enough to lay the door down once I took it off the refrigerator. Took off the top screws and hinge. Had my 12 year old so help me with the door and hand me all the tools so I could quickly change out the parts and not leave the Refrigerator open for too long. I think from the moment we took the door off to the moment it was back on was probably about 5-6 minutes tops. That is how easy this was. All the parts fit and thank you to PartSelect and it great website that advised me of the second part that went with the first if not I would never have known. Thanks again!!

Refrigerator door would not close properly

  • Customer: Charles from Riverside CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
I removed the upper hinge cover and then the the hinge itself. Then lifted the door off the lower hinge peg. I placed a blanket on my pool table and positioned the door on it. The bottom screws were a little difficult to get the nutdriver seated so I used a quarter inch drive with socket to remove the screws. The replacement Closing Cam was quickly inserted and reassembled the hinge and lubricated with vaseline. Next I removed the Door Cam that was still on the peg on the refrigerator (it was completely worn flat). Quick work for this too. I tried to set the door back on the pivot hinge but eventually I needed another person to guide the door onto the peg. Reassembled the top hinge and voila, the door works just like new.

Door would not close by itself

  • Customer: rich from liberty twp OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Followed instructions on this website. Only difference I placed a couple blocks under the door to keep it from dropping & removed both cams at the same time. No need to remove the door from the unit.

Refrigerator door not staying closed.

  • Customer: Daniel from Citrus Heights CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The refrigerator door was not staying closed. Arriving home we found it open and not running. The compressor was off on thermal overload. In checking that and while cleaning the condenser I noticed the refrigerator door was 1/4" lower than the freezer. I saw how the door cams worked to keep the doors closed. The installation was easy. I blocked up the door. Removed the old cams using a small socket and installed the new. Door cams tool less than fifteen minutes.

Refrigerator door not closing on it's own

  • Customer: Kurt from Terre Haute IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Lower door closing cam was completely worn down so door wouldn't close on it's own. Ordered parts which arrived in a couple of days. After watching installation video on this website the job looked pretty easy. Needed socket wrench to loosen nuts at top, they were really tight. Removed door. Replaced both the cam on the bottom of door and the cam on the main unit, put door back on making sure it was straight and lined up properly. Retightened top nuts securely. Voila, problem fixed in only about 15 minutes or so.

Refridgerator door would not close easily.

  • Customer: John from Battle Creek MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unloaded the door, removed the cap covering the screws at the top hinge. I removed the screws then lifted the door off the pin. Next I removed the screws holding the door cams in place. Replaced both cams and screws, set the door back on the pin then reinstalled the three screws at the top. Snapped back on the cover and I was done. Door works perfectly.

No Ice

  • Customer: Rodger from Fort Washington MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Remove icemaker control assembly, replaced with new one.

My ice maker was not making ice

  • Customer: Alfred from Baltimore MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Based on research done on your site, I concluded that my problems was the icemaker control. The video showed me exactly what to do. During removal, I dropped the unit and broke the water fill cup. Ordered the control unit (as well as a replacement for the broken cup). Installed in about ten minutes. You really can't mess up. It only goes in one way! The next day, bucket was full of ice. Thanks for all the help. I figured I saved $200.00 on the cost of a technician call.

Freezer stopped making ice cubes.

  • Customer: Mark from Williamstown NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
At first I thought the problem ws with the water valve. I tested it and got a normal reading. Just as Partselect suggested, it was the Icemaker Control and Motor Assembly. Once I removed the old one I noticed it was dry rotted on the plastic stem that turns the wheel. I tried to replace it while it was still in the freezer. That didnt work very well so I ended up taking the whole ice maker out as shown in the video. Once everything was back together and plugged in I heard that sweet sound of water flowing down the chute into the ice maker. About 4 days later the ice bucket was full to the top with ice.

Ice maker stopped making ice

  • Customer: Mark from Coraopolis PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the simple steps in the awesome repair video!

would not make ice

  • Customer: Cynthia from Hinton VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video then made the repair it was just like the video said very easy

Ice maker stopped working

  • Customer: Elmo from Palm Coast FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
April 2012
My ice maker (2001 Whirlpool Gold side by side) stopped making ice. Using the model number (inside fridge, right wall), Google found the partselect website containing diagrams of the entire refrigerator. Using the "freezer liner" and "ice maker" diagrams, I discovered that electronic control boards, control and motor assembly, and water inlet valves could cause the ice maker to stop making ice. Since the LED lamps in the freezer liner were not working (diagnosis described as part of the emitter control board description), I replaced the emitter control boards first. After installation, the lights worked properly, according to the diagnosis, but still no ice. It seemed logical to next replace the control and motor assembly. About two hours after installation, the ice maker produced cubes, and has been working since. Each of the two parts orders from PartSupply came within 3 days, and were the correct parts for my machine. Installation illustrations were accurate and helpful

Ice maker not working

  • Customer: Gary from Plymouth MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Ordered the part recommended by your site, followed the instructions of the associated video and new ice is piling up right now. My only concern was no action for a time right after the install. Turns out the temperature of the freezer must drop back down to ?? before the ice maker starts to work. I was thinking maybe the electrical connection was not good. I choose to wait a night and see if change would occur. Freezer cooled down and ice maker started.

Gary

ice maker wasn't

  • Customer: Mona from The Sea Ranch CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
1. Turn off ice maker and cut power to refrigerator. 2. Remove food from top two freezer shelves and remove top shelf. 3. Using nut driver, remove screw that secures plastic shield to the bottom of ice maker. Remove shield and place it on the empty freezer shelf. 4. Remove ice maker unit by sliding it free of the two rails that hold the bottom of the unit in place ... when it is free of the rails, pivot the left-hand end of the unit downward to allow access to the electrical connection. 5. To pull the electrical connector apart, use a small flat-end screwdriver to pry (gently) just above the little protrusion that keeps the two halves secure during operation. 6. Once the electrical connector has been pulled apart, the unit can be placed on a counter top. Pull the square plastic shield off the left-hand side of the unit (it just pulls off, no screws hold it in place) and set it aside on the counter. 7. Remove the 3 screws that hold the motor assembly in place with a phillip's screw driver. Pull off the motor assembly and push on the new motor assembly ... you might have to "wiggle" the white plastic "fingers" over the ice bin to get the axle aligned properly with the motor assembly ... this is very easy to do. 8. Screw new motor assembly in place. 9. Holding the ice maker at an angle in the freezer, reconnect the electrical connectors, then hold the ice maker level in front of the side rails and push it back in place. Replace the small shield and secure it with the screw and nut driver. Replace freezer shelf and food, restore power to the refrigerator, turn on ice maker switch. Wait a few moments and hear the blessed sound of water filling the ice maker tray. Put away tools, check time (a 10-minute job!), do victory dance ... and then see the shield that covers the motor assembly still sitting on the counter! Repeat process, except this time it is not necessary to take apart the electrical connection ... but, of course, the ice maker now has water in it so when you tip it to push the shield back on ... Suffice it to say, that even though I had to do the job twice, I was thrilled with my $59.00 part ... we live in the boonies so a service call by a repairperson would have cost me more than $200.00 ... plus the part and labor. Blessings upon PartSelect!!!!
All Instructions for the GD5PHAXMS10
1,471-1,485 of 1,570