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Kayla
January 16, 2023
Why does my stove top element over heat and won't cool down unless it's turned off.
For model number WFC150M0EB 0_R72361307
Hi Kayla, thank you for reaching out. The issue is probably with the element switch, your model comes with two element switches: the 6-inch infinite control switch, part number PS11740785, and the 8-inch infinite control switch, part number PS11740775. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Why does my stove top element is not heating up all the way as the other element tops. The larger one is not red hot or even burning hot. It turns on, but not hot enough.
For model number wfc310s0es0
Hi Emanuel, thank you for writing in. Our research has found that the issue could be the receptacle switch kit, part number PS389217 or the element part number PS11751367. We have attached a video to assist you with your repair. We hope this helps.
