Models > EMO3000HSS04 > Instructions

EMO3000HSS04 General Electric Microwave - Instructions

All installation instructions for EMO3000HSS04 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the microwave repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the EMO3000HSS04
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A Cooking Tray developing a growing crack

  • Customer: Ruth from New Bern NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 461 of 461 people found this instruction helpful
The unbelievable happened. Our glass carousel cooking tray developed a crack. Each day the crack got longer. I ordered a new one on Tuesday and it arrived the next morning just before the cracked one completely cracked. I have never experienced such fast service. I highly recommend PartSelect and their helpful service.

plate broke

  • Customer: craig from lindenhurst NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 447 of 525 people found this instruction helpful
replaced the plate

I dropped the Microwave plate and it broke.

  • Customer: Diane from Fairhope AL
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 147 of 214 people found this instruction helpful
I ordered the part and when I recieved it, I saw that I had orderd the wrong size. I called and customer service was very friendly and helped me to get the correct part. they sent the new part out and even though it was christmas hollidays I recieved it the day after Christmas. Great Company

The turntable motor went out and was making a horrible sound when I started the microwave

  • Customer: Kim from Centerville GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 144 of 210 people found this instruction helpful
First I unplugged the microwave. :) Then, I removed the 6 screws found underneath the microwave, which allowed the bottom piece to hang down so I could see the turntable motor. I took the two screws out holding the motor in place and pulled the electric connectors off the motor terminals. Then I got the new part from PartSelect.com, replaced the electrical commectors, fit the motor back into the slot it came from (cause the pin has to be seated up in the hole) and replaced the 2 screws holding in the motor. Then I put the bottom metal piece back up and put the 6 screws back in. It was really easy - and I'm a chick! ;)

I took it out to wash it. It was in the dish rack, I went to reach for the coffee pot and CRASH!!

  • Customer: Kathy from Hobe Sound FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 144 of 223 people found this instruction helpful
I went on line and tped in GE your web site came up. It didn't even take 5 minutes to order the part. The best part was I ordered it on Sunday and when I got home from work that Tuesday it was at my front door. I will certainly use your company again.
Thank You

Microwave tray broke!

  • Customer: Gary from Anthem AZ
  • Difficulty: Very Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 173 of 317 people found this instruction helpful
Opened the box and put the new tray in the micro wave. Drank a beer and made microwave popcorn. The End!

broken glass

  • Customer: ann from west friendship AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 154 of 297 people found this instruction helpful
i had to replace the cooking tray after 9 yrs as i dropped it and broke it. i ordered the new tray in feb and rec'd it right away. the new tray mysteriously burst one day in the microwave after a few weeks. i spoke w someone at partselect and they replaced it right away. wonderful customer service. thank you.

cooking tray broke

  • Customer: Lois from York PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 151 of 294 people found this instruction helpful
put cooking tray in place

Grinding sound when tray turned

  • Customer: Charles from Wall NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 80 of 84 people found this instruction helpful
Unscrewed bottom plate of microwave and two screws that secured motor. Disconnect wires. Reversed process when installing new motor. Couldn't have been easier.

Broken glass carousel cooking tray

  • Customer: James from Plano TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 149 of 288 people found this instruction helpful
We were so happy to be able to order a replacement glass microwave tray after I broke ours during cleaning. In this throw-away world we live in, we assumed we would just have to buy a new microwave but ours was only two years old so we really didn't want to do that. We found the same microwave at the store but it had gone up in price quite a bit. Ordering this plate as a replacement part just made financial sense, and it was so easy to order. It arrived very quickly and we were extremely pleased with the whole experience.

light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up

  • Customer: Marla from Arlington TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 86 of 105 people found this instruction helpful
Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.

Light bulb out, tried to remove, lamp socket broke

  • Customer: Gene from Urbana IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 81 of 91 people found this instruction helpful
Above the stove mounted microwave. I dropped the lens cover from under the bulb and tried to remove the bulb. The bulb separated from the base. I tried to remove the base with a pliers and the lamp socket broke. I ordered the parts and dropped the bottom cover of the unit down (5 screws). Removed 1 screww from the lamp socket, unplugged the wires and took it out. Simply replaced socket, fastened bottom cover of microwave, installed new bulb and closed lens cover.

Unit worked fine except it would not heat

  • Customer: Roy from Colorado Springs CO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 65 of 68 people found this instruction helpful
Had to take unit off wall and disassemble the main casing.then disconnected the wires from the magnetron.took the mounting nuts off but wasn't able to remove the magnetron until I loosened the transformer out of the way .Then it came out easy.Installed the magnetron ,tightened the nuts,installed the transformer back in, connected the the wires back on and installed the casing on ,screwed the screws and got help to install the unit to the wall again.....Tested the unit before putting back on the wall to make sure it heated....The parts were exac same type and wasn't too hard to do...

The microwave turntable stopped working.

  • Customer: Larry from Brandon FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 86 of 150 people found this instruction helpful
The tray drive motor arrived quickly. I opened the package and made sure the correct motor arrived. I shut off the power to the microwave/exhaust hood. Then I grabbed a screwdriver and dropped 5 screws from the bottom of the microwave. I then removed 2 more screws that hold the motor in place. Unplugged the 21 volt power clips. Placed the new motor in position and replaced the screws and attatched the power clips. I then placed the bottom pan in position and replaced the 5 screws that hold it to the bottom of the microwave. Turned the microwave on and it worked properly! The total cost was $40 and I probably saved more than a hundred dollars on a service call. What a happy ending and it took about 5 minutes to perform the repair! Thanks PartSelect. You are the best!

bulb had broken off in base that was still screwed into socket

  • Customer: william from san antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 45 of 48 people found this instruction helpful
At first I tried to use pliers to unscrew the base,very uncomfortable working position,upside down and backwards(the microwave is installed over the range top)very limited space for your body and arms to manuver and you really cant see the base,all of this took place after the breaker was turned off ofcourse,finally figured out that you can drop the entire bottom housing of the microwave by unscrewing 6 screws and the light sockets are easily accessable once you lower it,take out 1 retaining screw ,remove the entire socket and unscrewed the broken base and replaced the bulbs,I said bulbs,there is no sense in having to replace another bulb in who knows how long since only one had burned out but they were both the same age
All Instructions for the EMO3000HSS04
1-15 of 440