EMO3000CSS02 General Electric Microwave - Instructions

Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

The unbelievable happened. Our glass carousel cooking tray developed a crack. Each day the crack got longer. I ordered a new one on Tuesday and it arrived the next morning just before the cracked one completely cracked. I have never experienced such fast service. I highly recommend PartSelect and their helpful service.

replaced the plate

I had no idea what to expect. I was tired to see this turn table not moving. I removed the 7 screws at the bottom of the microwave that I thought was hiding the turn table mechanism. Bingo! I removed the 2 screws holding the motor and check if the power was coming to the motor and it was. The motor was cooked.
I decided to change the filter since I was working on this. When I received it, and proceeded to change it, I found out that there was no filter. Finding the right position was a bit tricky. The most difficult part was to remove the front vent grille.

Don’t be shy, try it! Make sure, to disconnect the power when changing the filter.

Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.

Above the stove mounted microwave. I dropped the lens cover from under the bulb and tried to remove the bulb. The bulb separated from the base. I tried to remove the base with a pliers and the lamp socket broke. I ordered the parts and dropped the bottom cover of the unit down (5 screws). Removed 1 screww from the lamp socket, unplugged the wires and took it out. Simply replaced socket, fastened bottom cover of microwave, installed new bulb and closed lens cover.

First I unplugged the microwave. :) Then, I removed the 6 screws found underneath the microwave, which allowed the bottom piece to hang down so I could see the turntable motor. I took the two screws out holding the motor in place and pulled the electric connectors off the motor terminals. Then I got the new part from PartSelect.com, replaced the electrical commectors, fit the motor back into the slot it came from (cause the pin has to be seated up in the hole) and replaced the 2 screws holding in the motor. Then I put the bottom metal piece back up and put the 6 screws back in. It was really easy - and I'm a chick! ;)

I ordered the part and when I recieved it, I saw that I had orderd the wrong size. I called and customer service was very friendly and helped me to get the correct part. they sent the new part out and even though it was christmas hollidays I recieved it the day after Christmas. Great Company

I went on line and tped in GE your web site came up. It didn't even take 5 minutes to order the part. The best part was I ordered it on Sunday and when I got home from work that Tuesday it was at my front door. I will certainly use your company again.
Thank You

Opened the box and put the new tray in the micro wave. Drank a beer and made microwave popcorn. The End!

At first I tried to use pliers to unscrew the base,very uncomfortable working position,upside down and backwards(the microwave is installed over the range top)very limited space for your body and arms to manuver and you really cant see the base,all of this took place after the breaker was turned off ofcourse,finally figured out that you can drop the entire bottom housing of the microwave by unscrewing 6 screws and the light sockets are easily accessable once you lower it,take out 1 retaining screw ,remove the entire socket and unscrewed the broken base and replaced the bulbs,I said bulbs,there is no sense in having to replace another bulb in who knows how long since only one had burned out but they were both the same age

i had to replace the cooking tray after 9 yrs as i dropped it and broke it. i ordered the new tray in feb and rec'd it right away. the new tray mysteriously burst one day in the microwave after a few weeks. i spoke w someone at partselect and they replaced it right away. wonderful customer service. thank you.

Had to take unit off wall and disassemble the main casing.then disconnected the wires from the magnetron.took the mounting nuts off but wasn't able to remove the magnetron until I loosened the transformer out of the way .Then it came out easy.Installed the magnetron ,tightened the nuts,installed the transformer back in, connected the the wires back on and installed the casing on ,screwed the screws and got help to install the unit to the wall again.....Tested the unit before putting back on the wall to make sure it heated....The parts were exac same type and wasn't too hard to do...

Unscrewed bottom plate of microwave and two screws that secured motor. Disconnect wires. Reversed process when installing new motor. Couldn't have been easier.

put cooking tray in place