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EKS395 Caloric Range - Instructions

All installation instructions for EKS395 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the range repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the EKS395
1-15 of 93
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8 inch burner wouldn't come on. Wires shorted out

  • Customer: Jonathan from Lilburn GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 35 of 42 people found this instruction helpful
One screw holds the block onto the stove top. Had to clean out fitting for phillips screwdriver or screw would have stripped because it was old with lots of buildup. Even cleaned out, this screw required great force with phillips screwdriver to keep from stripping. Caution! If you strip it, you'll have to drill it out! The rest was a snap. Cut the old wires leading to the old block (not too close to where wires disappear into back of stove, though!). Strip insulation off both wires and attach with the connectors that came in the kit. Then push the wires into the block, and finally, attach the block back to the stove top (new screw is supplied). Restore power and everything should be fine. One problem: Roper/Whirlpool built their appliance in such a way that when the connector block shorts out, it usually takes the infinite switch with it. So I ended up having to go back and purchase that switch as well (which just so happens to cost twice to three times as much!). If you put it all back together and it still doesn't work, that's probably what happened, so go ahead and remove the knob panel and check that switch (it's right behind the control knobs on the front). You will probably find a burned connector at the back top left or the switch. Don't forget to write down which wire goes where (or just take a picture of it).

One burner didn't work all the time the other would go red hot

  • Customer: Phillip from Pekin IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 7 of 7 people found this instruction helpful
I unplugged the stove from the outlet, then removed the two burners I was going to be working on and the drip pans. Then I raised the top part of the stove and removed the screws holding the plug-in blocks to the stove. Then I cut the two wires going to the old plug-in block and stripped the wires back to match the new wire parts. Then I placed the sleeves over the new wires, then I placed the new wire beside the wire I stripped on the stove and screw on the wire cap making sure it was tight. I repeated this three more times, once I had all four wires connected I then placed the sleeves over the connections and heated them up until they were formed around the connection. Once I had all the connections done I placed one wire at a time into the plug-in block until it locked into place ( I looked at my old plug-in blocks first to make sure I placed the new wires in the correct way ).I then used the metal mounting bracket that matched my old ones and snapped the correct one onto each plug-in block. Before mounting them onto the stove I compared them to my old ones to make sure they were correct. Then I used the new screws to mount them to the stove. I took a second look at everything I had done before closing the top cover of my stove. After lowering the cover back into place I put both the drip covers in place and then installed the burners.I then plugged the stove back into the outlet and tried the burners. This was very simple and the video on the web site shows this very well which made my job very simple.

Electric burner on stove would not work

  • Customer: Ronald from Fresno CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 4 of 4 people found this instruction helpful
The first thing I did was to turn the power off to the stove by turning the Stove circuit breaker off at the Main breaker panel. I next removed the 4 burners by pulling them out of their plug-in blocks. I then removed the four screws that held the top of the stove to the body so I could access the bad plug-in block, the screws were located under each of the burners drip pans. I next removed the screw holding the bad block. I lifted up the top of the stove so as to relocate the bad block, with wires connected, through the opening of the back burner. The bad block was located in the front rt part of the stove and by rerouting this to the back I could lay the top down and have easy access to what I needed to replace. I next used the knife to make a cut down the length of the old shrink tubing so as to gain access to the old splice. I next removed the old wire nuts which allowed the removal of the bad block. I then install the new clips into the new block. I installed one each shrink tubing onto each of the pigtails from the new clips and twisted the one new wire to the stove wiring harnes were the old wire was connected . I connected the seconded wire in the same manner. I pulled on each wire to verify that they were tightly secured together. I then positioned each shrink tubing over each wire nut (you have to fold the wire nut and wires down against the wire so as the shrink tubing will slip over the wire nut) and used a heating tool (hair dryer on high) to shrink the tubing around the wire nutted connection. I next installed the metal clip that would hold the block to the stove top. I placed the new block back to the location where the old block came from and secured it with the new screw provided by the kit. I re-installed the four screws to hold the top down, plugged in the four burners, turned the power on at the breaker box and turned the burner on to test that it work.

Electric burners where consistently intermittently working right. Sometimes they would work on High but not able to adjust to low heat. Sometimes they would just not want to come on at all. Occasionally there was a spark at the connection. If I jiggled the element just right it may or may not wo

  • Customer: JOAN from Pickford MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Thought we was going to have to replace the range all together, due to most parts not being available for this model anymore. Since this is an expensive model, we did not look forward to having to replace it. So I thought just by chance I would check to see if anyone had parts to help in repairing it. Part Select did happen to have the Surface Plug-in block kit that was needed. After going at least a year with this problem, I am sooooo happy to say it is finally fixed and working great! Thanks much Parts Select.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 4 of 5 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Sparks emitted at burner connection and burner does not work.

  • Customer: Doug from Puyallup WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 4 people found this instruction helpful
1. Turn off circuit breaker, pull out element and remove reflector pan.
2. Unfasten terminal block mounting screw and remove terminal block from casing.
3. Cut wires as close to defective terminal block as possible (not as per instructions) since you will need the maximum possible length of wire.
4. Slip on heat shrink sleeves, strip stove wires and connect to new terminal block per instructions.
5. Heat shrink sleeves per instructions.

Rivet broke on the right side oven door hinge

  • Customer: Roger from Pleasanton CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 4 people found this instruction helpful
Regarding my right side oven door hinge replacement, P/N PS2172201

After reading that other people had trouble threading the screws into the new hinge, I looked at the drilled mounting holes in the new hinge. Neither hole was threaded. The smaller hole used a self tapping sheet metal screw which works fine. The larger hole gets a machine screw and will not self tap. Since the instructions say put the screw in "once" to tap the holes before installing the hinge, I tried this. It doesn't work, regardless of what the instructions say. The larger hole should come from the manufacture threaded. I do have a tap and die set so I tapped the hole myself. After that, the installation is a 5 min. ordeal.

Take the two screws, one on each side, out that hold the oven door on the hinges. The door will then pull straight off the hinges. Take the storage drawer below the oven out. Unscrew the top and bottom hinge screws and pull the old hinge out from inside at the bottom. Put the new "threaded" hinge into position and hold from the bottom, inside. Screw in the two screws, large one on the top end, and put the door back on. You can open both hinges about 30 degrees to allow the door to slide back on the hinges easily. Put the last two screws in that hold the door to the hinges and you are done.

Really very easy and saved several hundred dollars in repair bills. I might add that my hinge arrived on time 3 or 4 days after the order was placed.

Electric stove burners working intermitantly.

  • Customer: Michael from St. Louis MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 2 of 2 people found this instruction helpful
replaced old, worn blocks with new style surface plug in block kits - all 4 burners. Completely resolved the problem at very low cost (less than $50.00).

i sat a tupperware bowl on a hot burner and it stuck to the burner so i had to replace it

  • Customer: judy from palatine IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 2 of 2 people found this instruction helpful
just plugged it in!

Old hinge snapped a rivet. It could no longer hold the weight of the door.

  • Customer: Frank from Farmingdale NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 2 of 2 people found this instruction helpful
I removed the two screws and pryed out the old hinge. I then put in the new hinge. The new one fit well. I went to screw it in with the supplied screws. The screws not only did not fit the hole tapped in the hinge (too big, different tread) but both screws were different from each other. They were different sizes and different types all together. I tried re-using the screws from the originol hinge but they also did not fit. I then got my own self tapping machine screws and finished the job. This job should not have been that hard. If they had supplied the correct screws, It would have taken all of five minutes.

FRONT BURNER WOULD NOT HEAT

  • Customer: GAIL from ORCHARD PARK NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 2 of 2 people found this instruction helpful
I CUT THE POWER TO THE CIRCUIT. REMOVED THE BURNER AND THEN UNSCREWED THE OLD ALUMINUM PLATE ATTACHED TO THE RANGE TOP COVER. OPENED THE TOPCOVER TO ACCESS THE WIRES. I CUT THE TWO WIRES BEING SURE THAT I LEFT ENOUGH LENGTH. I THEN SLIPPED THE TWO NEW WIRES WITH THE BRASS CONTACTS INTO THE NEW BLACK PLASTIC HOLDER UNTIL IT LOCKED. REATTACHED THE NEW METAL PLATE TO THE RANGE COVER, FED THE WIRES THROUGH AND SNAPPED THE NEW PLASTIC HOLDER INTO THE ALUMINUM PLATE. SECURED WIRE ENDS WITH THE CERAMIC WIRE NUTS. TOTAL TIME ABOUT 30 MINUTES.

Sparking Burner

  • Customer: Patti from Burbana IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 5 people found this instruction helpful
Followed instructions from previous repair story!!
Pulled old burner out. Unscrewed plug element. Cut old wires back about 6 inches from plug. Attached new part with wire nuts provided and covered with shrink sleeves provided. Attached plug with provided screw and slipped in new element. Works great!!
I want to thank the previous posters for posting their detailed repair stories....without reading those, I may have called a repair service and paid big bucks. Thanks to all previous posters for the detailed information they provided!! PS...The parts arrived in amazingly quick!!

Son accidentally melted alot of plastic in oven.

  • Customer: Virginia from Holts Summit MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
I took out ruined racks. Cleaned the oven, getting rid of all the melted plastic. Once oven was sparkling clean, I slid in the new racks I bought from here. (The easiest part).

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I'm very thankful to have found this site. My oven has been "out of order" for over 3 years. It's so nice to be able to use it again! =)

Burners weren't heating

  • Customer: james from killingworth CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
Unplugged old burner elements. Popped in new burners. Turned on the burners to test.

burner inop

  • Customer: Donald from Milford MI
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 2 of 3 people found this instruction helpful
removed the plug that had burned up on one of the top burners, replaced it with a new plug purchased from parts select., it was quite easy ,I unpluged stove and raise the top exposing wiring for the burners cut the old plug wiring and connected the wires for the new plug with connectors and shrink tubing supplied in the repair kit easy and quick repair
All Instructions for the EKS395
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