Models > ED2KHAXVB01 > Symptoms > Ice maker not making ice

Parts That Fix Whirlpool Refrigerator ED2KHAXVB01 Ice maker not making ice

Ice maker not making ice is a commonly reported symptom for the ED2KHAXVB01 Whirlpool Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your ED2KHAXVB01 Whirlpool Refrigerator that will fix Ice maker not making ice. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 54% of time
★★★★★
★★★★★
12 Reviews

Rated by 70 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This set of two electronic control boards contains both the emitter and the receiver. These boards tells the icemaker when it's full and that it has to dump the ice, and it also tells the icemaker when to refill with water.

$ 445.12
  In Stock
PartSelect Number PS16875489
Manufacturer Part Number W11629974

Replacing your Kenmore Refrigerator CNTRL-ELEC

Replacing your CNTRL-ELEC

Customer Repair Stories

Ice maker stopped making ice.

I first removed the power cord of the refrigerator from the receptacle. I then removed the screws (3 each) from both the emitter and receiver face plates with a phillips screw driver. I than carefully removed the connector to the each of the circuit boards. A simple pull maneuver. I removed the circuit boards from the face plates. I took the new parts and put them back in reverse order. I put the power cord back in the receptacle.
  • Thomas from Riverside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
65 of 70 people found this instruction helpful.
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Ice Maker would not stop making ice.

First, I tested the ice maker "switch" that actually just covers the beam that regulates the ice maker. In the "off" position, it still made ice. Then, I removed the three screws on the cover over the transmitter and disconnected the circuit board at the wire connector. It stopped. After ordering and receiving the new transmitter and receiver boards, I replaced both boards. They are located on either side of the freezer compartment under panels held in place by three screws. Probably saved 150 to 200 bucks.
  • Vince from El Cajon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
192 of 216 people found this instruction helpful.
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Fixes Symptom 8% of time
★★★★★
★★★★★
15 Reviews

Rated by 7 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

As per the manufacturer: the bracket will have to be removed from your old icemaker and reattached to your new icemaker. The cover is not included.

$ 186.48
  In Stock
PartSelect Number PS11749917
Manufacturer Part Number WPW10190961

Customer Repair Stories

No ice being made

First i unpluged unit from wall then removed the ice maker front door ,removed side cover with nutdriver 1/4,pressed the in on the the two releas clips on the botom of the unit then pulled the unit out the disconnected the cable.
  • MATTHEW from NEWPORT NEWS, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 34 people found this instruction helpful.
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ice maker not making ice

I removed the old ice maker and replaced it with a new one and saved over $150. It was very easy and there is lots of ice now.
  • Norma from Joppa, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
39 of 64 people found this instruction helpful.
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Fixes Symptom 8% of time
★★★★★
★★★★★
8 Reviews

Rated by 26 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This kit includes the module motor, ejector arm, and ice stripper arm. The complete icemaker is sold separately.

$ 116.11
  In Stock
PartSelect Number PS733947
Manufacturer Part Number 8201515

Replacing your Whirlpool Refrigerator Icemaker Motor Kit

Replacing your Icemaker Motor Kit

Customer Repair Stories

Ice Magic Plus stopped making ice

First I removed the icemaker from the freezer by removing two horizontal screws holding it to the side wall, and one vertical screw holding the front to a bracket coming off the side wall. Then I used a flat screwdriver to unlock the electrical plug. (After doing this, I realized that this wasn't necessary at all, and this part could have been changed just as easily without removing the icemaker.) On the front, there is a white cover with Ice Maker Plus. Use a flat screwdriver to unlock the tangs and remove the cover. There are three screws in the corners that once removed, will allow the motor assy. to be gently pulled straight out. On the back of the part, you will see many gold lands that the timer touches. I don't think there was anything wrong with my motor. I had two spots where the gold plating was worn off, so I suspect it was not making contact, and the whole process would stop. Slide the new part in place making sure the teeth on the gears line up (not a big deal), and secure with the screws. Install cover and you're done. Mine has been making ice like it was brand new.
  • George from Hammond, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 35 people found this instruction helpful.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.

Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
  • ANDREW from DURANGO, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
56 of 76 people found this instruction helpful.
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Fixes Symptom 7% of time
★★★★★
★★★★★
111 Reviews

Rated by 34 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This EveryDrop Filter3 is certified to reduce the most contaminants with Triple Filtration Technology. Now, you and your family can enjoy the enriching benefits of cleaner, freshly filtered ice & water. Not just in beverages, but for preparing meals, too. This advanced generation of ice and water refrigerator filters from EveryDrop Filters are certified to reduce more contaminants with Triple Filtration Technology. Filter 5 reduces 16 contaminants, so you can feel reassured that you and your family are getting the most out of your water. Remember to replace your refrigerator filter every 6 months to maximize contaminant reduction.

$ 83.89
  In Stock
PartSelect Number PS11722128
Manufacturer Part Number EDR3RXD1

Replacing your Whirlpool Refrigerator Whirlpool EveryDrop3 Refrigerator Water Filter

Replacing your Whirlpool EveryDrop3 Refrigerator Water Filter

Customer Repair Stories

six months the light turns red. time to replace filter

First I shut the water off to the refrigerator.then i pushed the big button in the middle of the grille below the refrigerator door. pulled out the old filter, took the front cap off the old filter put it on the new filter. took the two red caps off the new filter. pushed the filter in till it locked in place. all done! Turned the back on.
  • Leroy from Perkiomenville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
306 of 384 people found this instruction helpful.
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there were directions

We didn't know where the product went and it was very difficult to install.
  • Kate from Jacksonville, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
753 of 1270 people found this instruction helpful.
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Fixes Symptom 6% of time
★★★★★
★★★★★
1 Review

Rated by 6 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

The ice maker thermostat, also known as the cycling thermostat, controls and regulates the ice maker ejection cycle by monitoring the temperature inside the freezer to determine when to release the ice into the bin and start the ice making cycle again. If your ice maker is making unusual noises, or if the ice maker is not making or dispensing ice, there could be an issue with the thermostat. Before you begin this repair, make sure the power is disconnected from your refrigerator, and that any food that may spoil is safely stored. This is an OEM part and is sourced directly from the manufacturer. This thermostat is sold individually, and comes with two attachment clips.

$ 62.09
  In Stock
PartSelect Number PS11743313
Manufacturer Part Number WP627985

Replacing your Kenmore Refrigerator Cycling thermostat

Replacing your Cycling thermostat

Customer Repair Stories

ice maker did not make ice

The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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No ice in ice trey

The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
10 Reviews

Rated by 2 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part is a replacement flipper or emitter cover for your refrigerator. It is made of white plastic and is approximately 3 inches by 2 inches. The flipper shields the emitter control board and houses the flipper cover for the emitter board. If your flipper is broken or missing, your ice maker may not make or dispense ice, and will need to be replaced. This part is sold individually and is an authentic OEM part sourced directly from the manufacturer.

$ 39.20
  In Stock
PartSelect Number PS11739242
Manufacturer Part Number WP2198633

Replacing your Kenmore Refrigerator Flipper

Replacing your Flipper

Customer Repair Stories

Replace ice maker

Remove the door on the icemaker. Remove a screw on the bottom right of the icemaker and remove the bracket. push two small tabs on the bottom to release icemaker and slide out. unclip plugs that are on the wire. To reinstall just do the reverse.
  • Alfred from Jackson, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Broken flipper at hinge end

Unscrew the three phillips screws holding the flipper and electric eye unit, pull it out a bit to unplug the connector. Take the assembly over to a flat surface, and use pliers and or crew driver to pry/pull off the press-on retainer on the hinge pin. Pull out hinge pin, remove the broken flipper. Put new flipper in place making sure spring is behind the flipper (holding it open). Reinsert hinge pin, and then reuse the press-on retainer to hold in in place. Then take the repaired assembly back to the freezer, re-plug the plug, and then reinstall the unit using the 3 phillips screws. Easy Peasy.
  • Lawrence B from RAPID CITY, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
9 of 9 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
5 Reviews

Rated by 4 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

NOTE: Tubing connector is sold separately. Some refrigerators use a separate connection fitting.

$ 155.11
  In Stock
PartSelect Number PS11723179
Manufacturer Part Number W10822681

Customer Repair Stories

Ice Maker was dripping excess water and making large icicles inside the freezer.

Found several videos online showing this process. It was difficult to separate the main water line input module from the original water valve, but persistence paid off and I was able to separate them using a large flat head screwdriver by twisting in grove on the back side. Putting in the new valve system was really easy once you cut the old screw nut sections off the lines. The output lines are different sizes so you can't mess that part up. Just be careful when dealing with the 3rd line that is the same as one of the output lines in size. I just marked mine with a permanent marker so I didn't get them confused or swapped around. Another problem was the two pieces did not fit together like I expected because of design differences. I was able to mount them one above the other by using one of the screw holes for the cardboard back cover to mount the main water input module. Everything works fine now. No leaks.
  • Brian from DAYTONA BEACH, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
9 of 14 people found this instruction helpful.
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valve leaking due to being frozen in storage

removed old valve after finding out it leaked really bad. Got on line ordered new valve and it arrived in one day. great service from you guys. there was a little difference in the valves, push in line fitting on the new valve, screw in fittings on the old one. took less than 20 minutes to install and works great, thanks
  • Jerome from Decatur, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
54 of 118 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
42 Reviews

Rated by 35 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.

  No Longer Available
PartSelect Number PS11723180
Manufacturer Part Number W10823377

Replacing your Whirlpool Refrigerator Ice Door Kit

Replacing your Ice Door Kit

Customer Repair Stories

Warm Air Getting Into Freezer

Patience is a virtue. The kit really works. 1st, lift the front plate of the ice dispencer by placing a flat head screw driver into the two slots at the bottom of the panel. When the panel is lifted up slightly at the bottom, push up on the panel to remove it. Careful not to break panel and the wires attached. Next, remove the wiring panel by removing the two screws on left and right sides. Then, unplug the old black ice cover from the wiring panel (this is the heating plug that you will nolonger need). Next, remove the parts and replace them with the parts in the kit, noting where each part comes from, etc. All parts in the kit are necessary and should be used. Some of the replacements need trial and error. Patience will be important. Also needed is a person that loves to solve problems, especially because the kit does not come with instructions. But the kit definitely works!
  • David from Chesterfield, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
109 of 132 people found this instruction helpful.
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where ic e dispencer spring is held to door broke at mold

after ordering ice dispencer repair kit, and removing the outer parts found out that the problem was the ice dispencer door shell . this part is no longer available.It seems to me that if whirlpool wants to have return customers they have to stand behind the product. Well I made a L bracket and drilled a hole to to recieve the spring keeper and glued this to the housing and used a 3 1/12"finishing nail as the pin all works fine
  • helen j from murrells inlet, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
123 of 142 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
404 Reviews

Rated by 114 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

The crisper drawer (Crisper Pan, Refrigerator Crisper Drawer) with humidity control is meant to keep your vegetables and fruit as fresh as possible by allowing you to regulate the humidity levels within the drawer. It attaches on the inside of your refrigerator to the bottom of the crisper shelf. This drawer can break from misuse or accidental damage. It is also subject to material fatigue over time. If broken or damaged, it may be difficult to slide the drawer in and out, and it should be replaced. This plastic drawer measures 14.92 inches long, 7.6 inches high, and 16.5 inches wide and comes in white/clear.

$ 79.63
  In Stock
PartSelect Number PS11739119
Manufacturer Part Number WP2188656

Replacing your Whirlpool Refrigerator Refrigerator Crisper Drawer with Humidity Control

Replacing your Refrigerator Crisper Drawer with Humidity Control

Customer Repair Stories

Drawer guides broken

Simply pulled out old drawer and replaced with new one. This broken drawer really bothered my wife so this simple repair earned me alot of points at home. Lord knows i can use all the extra points i can get. Thanks for the quick shipment of the part. 2 days from time of call to part on my door step. Thanks again
  • Paula from Chesterfield, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
317 of 410 people found this instruction helpful.
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track of the pan become broken

Buy a new crisper pan,slide out old one ,slide in new one
  • Darrell from Cedar Bluff, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
424 of 446 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
65 Reviews

Rated by 10 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This black cap covers the water filter.

$ 23.81
  In Stock
PartSelect Number PS11739970
Manufacturer Part Number WP2260518B

Replacing your Kenmore Refrigerator Water Filter Cap - Black

Replacing your Water Filter Cap - Black

Customer Repair Stories

Part imediately broke

Dog chewes up the original part. Got the replacement , put it on the filter turned to lock in place and tried tp pull out old filter ( same procedure has been done multiple times successfully) part broke instantly upon putting pressure tom pull out filter. Sent back to you the next day for replacement.
  • STEVE from HUGHESVILLE, MD
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
21 of 29 people found this instruction helpful.
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Missing the cap on the water filter, made it really hard to replace the filter

Removed the filter and put the cap on the new filter and inserted it as instructed on the filter box. Really easy now that we have the new cap.
  • Pamela from Sacramento, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
65 of 78 people found this instruction helpful.
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11 Seal
Fixes Symptom 1% of time
★★★★★
★★★★★
4 Reviews

Rated by 9 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part is a replacement refrigerator drive shaft seal for your refrigerator. The drive shaft seal protects the auger motor from water and condensation that may leak down the drive shaft from the ice bucket. If the seal is broken, water and condensation can get in, causing the ice maker to fail. To replace the seal, first remove the ice bucket from your freezer. Then remove the two screws on the drive shaft holder, and use a pair of pliers to remove the drive shaft. At this point you can remove the seal from the drive shaft. Be sure to clean the area that the seal sits in before you reinstall the drive shaft. This part is white in color and is about an inch in diameter. The seal is sold individually.

$ 14.58
  In Stock
PartSelect Number PS11739241
Manufacturer Part Number WP2198628
Fixes Symptom 1% of time
★★★★★
★★★★★
6 Reviews

Rated by 6 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is the replacement ice maker cover bracket for your refrigerator. It is made of white plastic and is approximately 5 inches wide and 2 inches long. The ice maker cover bracket holds and supports the ice maker cover. If the ice maker cover is loose or missing, you may need to replace the bracket. You will also want to replace the bracket if it will not stay in place, or if it is cracked or broken. To replace the cover bracket, simply remove the ice maker cover, then use a ¼ inch nut driver to loosen and remove the bracket. Screw in the new bracket and replace the cover to complete your repair. This is an OEM part that is sold individually.

$ 7.95
  In Stock
PartSelect Number PS11739245
Manufacturer Part Number WP2198641

Replacing your Kenmore Refrigerator Ice Maker Cover Bracket

Replacing your Ice Maker Cover Bracket

Customer Repair Stories

Ice Maker cocker Bracket broken hinge

Easy repair. Remove 2 hex bolts. And remove.Install Bracket and replace 2 hex bolts and reinstall ice maker door to bracket. 10 minute repair.
  • Louis from PELHAM, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
2 of 2 people found this instruction helpful.
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broke tab on cover bracket

removed old bracket and replaced with new one - two screws and it was done - simple
  • brian from fresno, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
8 of 10 people found this instruction helpful.
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Fixes Symptom 1% of time

Rated by 3 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This washer is sold individually.

$ 9.43
  In Stock
PartSelect Number PS11739247
Manufacturer Part Number WP2198661
Fixes Symptom 1% of time
★★★★★
★★★★★
60 Reviews

Rated by 48 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.

$ 19.46
  In Stock
PartSelect Number PS11739026
Manufacturer Part Number WP2180224

Replacing your Whirlpool Refrigerator Ice Guide

Replacing your Ice Guide

Customer Repair Stories

plastic ice cube guide installed

Mine is a simple tale of the missing ice cube dispensor guide. When we moved, the guide was missing so when I built our new home with a kitchen in the basement I wanted to hook up the ice dispensor but when I did, the ice cubes always fell off to one side. I decided to order the misssing part on-line. I ordered it paid for it and then received it the next day-wonderful. Within ten minutes, I was ready to go. Thanks for great service. Rick Davis, Bloomington, IL.
  • Richard from Bloomington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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External Ice Guide Broke a Tooth and Fell Off

We waited two years to do this because we didn't want to hassle with a repair man to come out and charge us arm+leg for something so simple. Finally we searched and found the part on line. It came two days FASTER than promised. Kudos to Part Select.
Snapping it on was a breeze, although you do have to apply more pressure than feels comfortable with plastic clips. We can know get ice out of the external door system again.
  • Tracy from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
170 of 186 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
18 Reviews

Rated by 16 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part is the drive shaft for the auger.

$ 60.45
  In Stock
PartSelect Number PS11739142
Manufacturer Part Number WP2188917

Customer Repair Stories

In door ice dispenser would not dispense ice.

Long shaft from motor to dispenser was stripped. I removed 2 screws from the shaft holder in door, lifted old shaft out, put new shaft in and replaced the 2 screws. Took 2 mins! Works great!
  • Dave from LOGANVILLE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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ice would not drop

removed the shaft that had worn end-replaced with new one- ok now
  • terry from panama city beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
46 of 82 people found this instruction helpful.
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Fixes Symptom 1% of time

Rated by 1 customer 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

Also known as Alumilastic Cement.

  No Longer Available
PartSelect Number PS11742366
Manufacturer Part Number WP4317852