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Models > DW960W

DW960W Jenn-Air Dishwasher - Overview

Parts and Repair Help for models starting with DW960W

If you know the dishwasher repair part you need, you can browse the list of all parts for models starting with DW960W, or you can search by name or part description. If you’re not sure which part you need, you can narrow your search by selecting a common symptom and we’ll show you the repair parts most likely to fix your dishwasher. We’ve also included any installation videos we have for DW960W parts. Installation instructions provided by other do-it-yourselfers will help guide you through your repair.

Models starting with DW960W

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$7.60

Soap Cup Door Latch and Gasket

Please Note: A bad gasket is one of the causes for a door leak.

$5.38

Actuator Lever

$7.05

Actuator Lever Pivot Pin

Siverware Basket Handle

This silverware basket handle is sold separately from the silverware basket.

$4.79

Tub Washer

$31.40

Injector Hose

$26.86

RETAINER-

$2.80

"E" Clip - D - Shaft

$68.56

Dual Wax Motor Conversion Kit

The wax motor is used to disengage the detergent dispenser door. It heats up to push a piston, which in turn opens the dispenser door.

$18.70

Drain Flapper

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Water dripping from right corner of door

  • Customer: Tim from Ringgold, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 551 of 560 people found this instruction helpful
Took out about 7 torx screws to remove the inner door liner. Discovered evidence of leak coming from the sop dispenser latch, and noticed the grommet had turned soft and was torn. The grommet is only about 1" square. Used nut driver to remove two screws to remove latch assembly. Slipped old grommet off and put new one on, and reattached the latch. The foam s... read more

bottom rack needed replacing

  • Customer: Cheryl from South Burlington, VT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 507 of 526 people found this instruction helpful
Just took it out of the box and slid it in.
Only problem I encountered, and I think it was due to the age of the dishwasher, was the newunit was not as deep as teh original rack. This will require a new method of loading dishes. Also, the new basket doesn't really fit well in the new rack.
Still cheaper than replacing a good cleaning dishwasher! read more

Rack roller broke

  • Customer: Kathy from Lombard, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 481 of 482 people found this instruction helpful
I opened the end stop of the rack, replaced the roller, and put the end stop back on. I can't believe I paid the repairman the last time $125????? An he put in a regular screw that rusted and broke the roller. Took me 3 minutes! Thanks read more