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DW760W-CAN Jenn-Air Dishwasher - Instructions

All Instructions for the DW760W-CAN
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Soap Dispenser Door Would Not Open
First, I searched the repair help on this site to see what others did to repair their diswashers, and it looked easy, so I just followed the same instructions. First, I used a hex star key wrench to remove the screws that hold in the interior door cover. I disconnected the leads to the defective wax motor, reconnected the leads to the new motor and screwed the door back together. It took 15-20 minutes and was a piece of cake! My first appliance repair, and as a single woman and first-time homeowner, I was really impressed with this site! It gave me confidence to tackle more home repairs instead of calling for service and getting raked over the coals.
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Valerie from Des Plaines, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Wax Motor Out
First unplug the unit. Open door. Take a special tool to remove all the screws (star shaped) around the edge of the door, and remove plastic panel where motor for detergent cup sits. Remove wires (two) from the motor. Remove wax motor by unsnapping motor from its cradle--comes out by moving the fingers holding it in. Push new motor into position, being sure the round pin sticking out at the end (on the left side) so that it sits in the groove made for it. Replace panel and screws, plug power cable back into its box. Close detergent cup door, turm on dishwasher, run through cycle, open door and check to see if detergent door opened up. If it did, then fill with dishes and wash.
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Ronald from Pomona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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ring seal broben
I unscrewed the top of the spinner, no tools required, and then I removed the spinner by lifting it up. Under that was a plastic nut that required a pear of pliers to loosen it then removed it with my fingers. The spinner assembly then lifted up and the seal ring was there. I replaced the ring and put it all back together, took maybe 20 minutes. I then replaced the wire racks with two new ones and now I have a new dishwasher. “Piece of cake.”
It has taken me longer to type this than do the repair.
Parts Used:
Split Ring Seal Lower Dishrack with Wheels Upper Rack Assembly with Wheels Rack Stop - White
  • RENE from WARWICK, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
6 of 11 people found this instruction helpful.
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Dishwasher leaking around pump motor shaft seal
Disassembled my dishwasher and found the rubber on the impeller seal had deteriorated causing the leak. If this is all that is wrong with your unit, it is well worth the repair attempt. Find the service manual pdf on servicematters (dot) com for detailed instructions on removing and re-installing the part. The only thing I have to add is the on my first try installing the part, I still had a leak. I may have just had the motor/impeller slightly mis-aligned (the water tight seal is actually the carbon disk on the impeller rubbing against the carbon disk on the seal seat in the pump housing). On the second attempt I used silicone to glue the 'seal seat' into the pump housing (carbon side out). After waiting a day for the silicone to dry, the dishwasher ran without leaking. It continues to be leak free several weeks later.
Parts Used:
Impeller with Motor Shaft Seal
  • Michael from Belleville, IL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
4 of 5 people found this instruction helpful.
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A sudden puddle of water under the dishwasher
I first removed the bottom access panel and 2 upper screws holding the dishwasher to the counter. Be sure to remove the standing water in the bottom tray. I pulled the chassis far enough forward to reach where the top shower hose attaches ( the supply line and wire had enough slack to move the chassis ). Not knowing how the rotating shower arm attached, I unscrewed the ribbed retaining ring above it, and found the whole assembly came loose - freeing the upper end of the shower hose. Put a shallow tray under the lower end of the shower hose to catch the remaining water and loosen the hose clamp to free the remaining end of the hose. Transfer the rubber washer at the top end and the hose clamp at the bottom, to the new hose and install. A quick repair, but one that shouldn't be needed on a 4 year old dishwasher.
Parts Used:
Top Shower Pump Hose
  • George from Asheville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 3 people found this instruction helpful.
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Rinse dispenser won't work
Unscrewed the inside door panel. Removed the reservoir assembly. Disconnected the wax motor. Replaced it with the new motor. Replaced the new o-ring. Done. The hardest part was finding out why it was not working and how to fix it. Google for a long time in order to find some idea what to do. Then took the door apart to see the reservoir and the wax motor. After that, it was pretty easy. HTH
Parts Used:
Reservoir O-Ring Wax Motor for Detergent Cup Actuation
  • gary from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Leak under dishwasher wash and rince
The problem was the rubber end on the upper shower head pipe at the pump. Not to hard . Slide dishwaser half way ouy the ptpe is on the right side.The bottom end is is just a clamp the top drops in from the top, inside there is a nut above the upper shower head. You can unsrew the nut with your fingers, it is right above the upper shower head.There it a washer at the top of the pipe that should be replaced that doesnot come with the pipe
Parts Used:
Top Shower Pump Hose Tub Washer
  • Richard from Edison, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
3 of 3 people found this instruction helpful.
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A leak around the motor shaft.
Everything is straight forward with the following two exceptions; The threads that hold the motor fan to the impeller are left hand, and it takes a special tool to remove the top rotating assembly. It took about 4 hours to figure out what to do, and make the tool . I put it back together in about 20 minutes.
Parts Used:
Impeller with Motor Shaft Seal Pump Gasket
  • Donald from Windsor, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
3 of 3 people found this instruction helpful.
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Dispenser door would not open
Attempted repair was quick & simple. Removed 7 torx screws, and then pulled the wax motor out of its holder. Pulled 2 wires off, and replaced old motor with new motor. Reattached wires, & reassembled.
Only problem was this did not fix the problem, so back to square one, but worth a shot.
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Brad from York, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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Door leaked from lower right corner
First I replaced the soap door grommet -- door still leaked. Then I went for the really expensive part ($40) -- the door gasket. The old one came right out and the new one went right in -- 15 minutes tops -- and the door no longer leaked.

Thanks to all the previous posters for their hints.
Parts Used:
Door Gasket
  • jerry from wilton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
3 of 4 people found this instruction helpful.
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Dishwasher would not fill with water
Remove the lower panel by taking out the 2 screws on top and 2 at the bottom of the panel. To diagnose the problem, verify that there is water supplied from the valve under the sink to the water supply valve under the DW. This can be done by turning off the valve under the sink, disconnecting the copper supply line under the DW then turning on the valve under the sink to see if water passes through the line.

The float switch is located on the left front (as you face the DW). This is activated by the float in the tub. Check to be certain that the float is not restricted. The contact point on the switch is a spring loaded plunger. It should depress as the float rises and pop back out as the float returns to its low point.

Turn off the circuit breaker for the DW. To remove the switch, pull off the two electric leads from the switch. Mark the top lead with a piece of tape. Then remove the one philips screw. Replace the switch by reversing the procedure. Note that you have aligned the float contact point with the float.
Parts Used:
Float Switch
  • Clifford from Palm Harbor, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 28 people found this instruction helpful.
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No water would enter in dishwasher
Removed covers on the bottom of dishwasher so I could get access to area. Measured no voltage on water inlet pump. removed to wires from foat switch, one screw to remove float switch. When I pressed the float switch button to activate the switch would not move. Ordered and replaced the switch. 30 minutes tops
Parts Used:
Float Switch
  • Rick from Laingsburg, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 10 people found this instruction helpful.
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Broken Piece
Read the Diagram on Parts Select Site and it only took me about 15 Minutes to disassamble and install the New Parts. Very Easy once I read the Schematic on the site.
Parts Used:
Spray Arm Support Nut Lower Spray Arm Support
  • Lawrence from Tioga, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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Leaking water at bottom left of dishwasher door
Initially thought this issue was the dishwasher door gasket, but after reading post on this site about door latch grommet, removed 7 "hex screws" pulled inside of dishwasher door away and traced water from leak back to soap dispenser latch/grommet area so instead of ordering door gasket ordered door latch and grommet. Replaced grommet only (in addition to 7 "hex screws" had to remove 2 additional screws to get to it) which took some maneuvering. Re-aligned grommet and latch, inserted and tightened all screws that had been removed. Works great - no more water leaking!
Parts Used:
Soap Cup Door Latch and Gasket
  • Ted from portland, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 4 people found this instruction helpful.
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Lower wash arm would not spin freely
The problem is a worn seal ring. That ring is inside the lower spray arm's spray nozzle support assembly. The wash arm spins on that assembly.

I unscrewed the lower spray nozzle popup, from the wash arm support. That part, from which the extending spray nozzle rotator pops out, simply unscrews, by hand, from the wash arm support. Then I could lift off the wash arm itself to get it out of the way for the next step.

With the wash arm removed, I could then gently pry off the flat filter cover which was underneath the wash arm (the filter cover is simply clipped on. Use a screwdriver).

Now, reaching inside where the that popup spray nozzle was screwed on, you can see and/or feel a tall skinny plastic piece in the center of it, which actually screws that wash arm support onto, well, the rest of the dishwasher.

With that "screw" removed by hand, I removed the wash arm support.

Inside that wash arm support the old ring seal can be removed and the new one inserted.

Simply reverse the process to re-assemble.

Note that it's hard to determine where, exactly, to put that ring seal, inside the wash arm support. But it seemed to me it didn't really matter as long as it was just in there.
Parts Used:
Split Ring Seal
  • Joel from Point Roberts, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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All Instructions for the DW760W-CAN
61 - 75 of 412