DV317AES/XAA-0000 Samsung Dryer - Instructions

I YouTube it and there’s a step by step process on how to do it, took maybe 30 mins. If I can so can you

YouTube, YouTube, YouTube. I YouTubed many videos on how to take a dryer apart to reach the drum support roller and axle. After watching numerous videos, I settled on one that had my exact model of dryer. For my dryer, previous inputs said I needed two rollers to for my model. That is not the case. My model actually has 4 rollers, 2 in the front and two in the back. I ordered 2 initially but only needed 1 thankfully since only one roller was bad. Keep it simple stupid is how I got it done. Dryer's are pretty simple machines mechanically. Don't trash your noisy dryer. We bought ours in 2014 and it only recently started giving us issues. This is after 2 moves and being run daily for a family of 6. I'm glad I found partselect.com. They saved me a ton of money.

Watched a video on utube, how to repair my 16 month old steam dryer. The hardest part was laying on my belly holding the spring loaded tensioner and slipping the belt on around the blower housing. Only cost me $23. Winning!

Dryer would not start but electronics were working.

Pulled top of dryer off; noticed the belt was loose but not broken.
Went in through the back (1 screw and removed the exhaust pipe/plate); noticed the wheel was broken and thus the belt had fallen off.

Ordered replacement wheel/arm.
One screw to remove old one, one screw to install new one...tentioned the belt. Dryer was good as new.

I purchased wholesale heater element with sensors. Couple wires and bolts to attach. Trickiest part is disassembling the dryer to remove the old heating unit. You-tube it; it's gold.

Separated the outer door from inner door, removed glass globe. Replaced the seal

Reassembled

I removed the dryer vent and cover to take a look at the inside of unit. Then I saw that wheel on the pulley was damaged and belt was tangled up. I simply replaced the pulley and placed the belt back. Samsung advised that I replace the unit, but myself $800+ on a new unit.

I ordered twice from this site. the thermistor was the first order, the fuse was the second order. Turns out the thermistor sent was the WRONG one. When I reassemble the dryer, after 20 minutes the thermistor sent burned up to a crispy chard. The ohms on the wrong part was 12ohms. per the dryer diagnostics the thermistor should have been =<1 ohm. I put in the original part and it worked. The fuse did the trick. the thermistor, not so much. Lesson to be learned is to not rely on this sites parts compatibility information. Look at the specs for your dryer from the manufacturer.

replace Drum support roller & axel and belt

After viewing many instructions on how to replace a broken drum drive belt on UTUBE and the video you sent me the project was completed with no problems and with ease.

However, I did discover large amounts of lint caked to the bottom of the lint screen housing just beyond the filter screen. There was minimal lint on the lint exhaust fan blades and no lint in the exhaust ducts.

I didn't recall seeing any video instructions drawing attention to potential lint issues, it just made good sense to clean the entire system while it was apart . At first I saw no major lint problem.

However, after removing the lint screen and placing a vacuum cleaner wand to the bottom of the lint screen housing (the bottom is not easy to see) my vacuum cleaner hose became clogged three times. I realized there was a major lint issue isolated to this area.

Many of the on line complaints focused on parts not properly fitting their dryer. they had to modify the parts in some way to fit or operate or they had to return them for other parts. Just think of the time wasted and the lack of use of their dryer.

I called and talked to a tech. Gave them my model number and the tech located the correct OEM parts for my dryer. I paid the extra money for OEM parts because I wanted my dryer fixed and restored to service in the least amount of time.

Outside the discovery of the not so obvious lint issue, the repair project was easy and the dryer was restored to full service with minimal down time.

Thanks for all your help and fast delivery service.

I originally called a repair person to come out but that was a total waste of time and money. He removed the front of the dryer claimed there was a dryer sheet causing the problem and put it back together.
Never again!
I watched a youtube video for step by step instructions on how to take the dryer apart.
I took the front door of the dryer off, removed the filter cover and the dryer drum & belt. Removing this was simple and allowed me to see everything I was working on. With the new part in hand, I removed one wire at a time from the non working heat sensor and connected it to the new part. That way I was sure I had the right connections.
I then removed the thermostat making sure to put the new one back in place exactly as the old one.
I then put the drum back in place with the belt securely fastened. I put the cover back on the lint filter and placed the dryer door back on securing it in place. The dryer is now working perfectly. It takes longer to take the dryer apart than to replace the old parts.

Samsung had no servicers available, after over 3 months calling and sending photos and signing papers they sent a refund. Never any advice on repair from Samssung. Saw a video by JEFF OSTIROFF that lfor disassembly and location of heating parts. Gor $40 Samsug service manual that was rather useless. Disassembled and tested thermostat, Thermistor, and heat element. Appeared that HI-HEAT thermistor was open circuit all others OK. Sent for new one, arrived damaged insufficientlyb packed Tested original again out of appliance, tested OK. Got replacement for damaged thermistor and put it in, reassembled and IT WORKED! Notvsure if original thermistor was intermittant, or connection problem was the fault.

Thank you
partselect.com for a much better heavy duty belt than the original. Way over priced, but well worth it. After watching the video & following it step-by-step, I now have a perfectly running dryer. P.S. don't forget to plug back in the (3) wire harnesses. The entire experience was a great feeling of accomplishment. Thanks again partselect.com

The design of my dryer is a bit different from the video on PartSelect - but it is very close. And if you watch the really good video on PartSelect plus a few others on Youtube you can figure out how Samsung in general designs the different components. You can fix this yourself definitely.

Cost of part to fix - about $50.
Repairman - didn't even ask. Would probably be $300-400.
Cost of replacement $1,000.

I rated the repair "A bit difficult" only because this is the first time I have ever repaired an appliance. If I were to repair this one again, I'd rate it as Easy.

I'm really thankful for the PartSelect video. This makes DIY repairs possible.

Thanks.

Follow the video instructions.