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DP1040XTXQ5 Whirlpool Dishwasher - Instructions

All Instructions for the DP1040XTXQ5
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Old gasket was stretched out and allowed leaking
The replacement of the gasket was simple and required only a flat-head screwdriver to push the rubber into the groove around the opening of the dishwasher. Took only about 15 minutes and the door is a tight fit now. I wish I had replaced the gasket 6 months ago when it first started coming loose when we opened the door to the dishwasher.
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Jennifer from Stockbridge, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Dishwasher would not pump water
.The easiest way to complete the impeller and chopper motor replacement is to disconnect the power, water and drain line, remove the dishwasher from the cabinet, set the washer on its back.

From this point everything is visible, pump housing, motor, etc. and it's a matter of disassembly and reassembly. Make note or a drawing of where all the wires are connected so you reconnect them in the right spots.

Reinstall water lines and power and check for leaks before replacing shield or kick plate.
Parts Used:
Impeller
  • Gerald from Simsbury, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench (Adjustable)
18 of 35 people found this instruction helpful.
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Heating element was not working
Very easy repair !!! I ordered my heating element on a Friday , it was on my porch Saturday. I used the directions that Parts.com sent me . I also read everyones Installation instructions ..... Every step was very easy . I did watch a utube video , so I couldn't screw this repair up......... My wife had a new dishwasher picked out for $ 579.00 , my part was $29 dollars , savings $550 dollar ...... After the repair , I ran the dishwasher and the blinking clean lite took care of itself ... The water has never been this hot and dryers the dishes like it was a new dishwasher ...... My advice , read everyone's Installation instuctions and watch the utube video .....
Parts Used:
Dishwasher Heating Element
  • Joseph from Mountain Top, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
11 of 14 people found this instruction helpful.
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Chopper assembly failure
If your chopper assembly has a catastrophic failure like mine did, chances are it took out the teeth on the circulation motor as well. This will lead to the teeth on the chopper being destroyed by the impeller as soon as you turn the dishwasher back on. First, follow the instructional video to remove the motor (found on this site on the circulation motor page) and chopper assembly (also found on this site on the chopper assembly page). The impeller is screwed onto the input shaft of the motor, and you must keep it from turning so that you can unscrew the impeller assembly. I removed the back cover of the motor (there are four screws holding it on) and held a flat pry bar on the rotating assembly inside the motor to keep it from turning, then unscrewed the impeller from the shaft. Mine came off very easy, but be careful not to let your pry bar slip or damage the motors internals. After that, install the washer and grommet from the impeller seal kit on to the impeller, and screw it back on while keeping the motor from turning with your pry bar. Lastly, reinstall the motor and chopper assembly per the aforementioned instructional videos. The whole thing took around an hour to do, and it is much cheaper than replacing the entire circulation motor.
Parts Used:
Impeller Dishwasher Chopper Assembly
  • Ashley from EDMOND, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Water didn’t drain
The repair was really easy. First disconnected electricity staring with fuses and removing wires from dishwasher, then disconnected drain hose and water hose. Pulled it out and removed pump turning clockwise no need for tools and same way installed new one. Very easy
Parts Used:
Dishwasher Drain Pump
  • Ilir from WETHERSFIELD, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 15 people found this instruction helpful.
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upper spray arms were not working
Discovered through internet that it may be a bad chek-valve, Opened washer up and removed inside covers. Actually found that the chopper assembly was bent and non-functional. Ordered new assembly plus ordered a new check valve since the other was 8 years old. replaced both at the same time. Dushwasher works like new once again.

R Draper
Parts Used:
Sump Pump Check Valve Dishwasher Chopper Assembly
  • Robert from Upland, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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dishes in the upper rack were not clean
it was really easy i removed the lower spray arm then
i removed the four hex head screws that hold on the
fine mesh screen then i pulled out the plastic insert
which exposed the cover to the chopper assembly
removed a smallhex head screw pulled off thecover
and there was the chopper and checkvalve replaced
both with a new one and the dishwasher works like
new thanks a lot im sure a service call would have cost over a hundred dollars
Parts Used:
Sump Pump Check Valve Dishwasher Chopper Assembly
  • mike from erlanger, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 12 people found this instruction helpful.
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Pulverized food particles were being left on the dishes in the top rack
FIRST I TURNED OFF THE POWER GOING TO THE MACHINE!!!! Then I removed the top rack by removing the (2) end caps on the front of the rack glides first then lifting the rack upwards and out. Next I removed the bottom rack which slid out easily. I then removed the lower spray arm that was held in place by the plastic turn-screw portion of the lower spray arm support/hub. I turned the screw a few times and the spray arm was released. I then released the feed tube assembly that was held in place by (2) clips; one clip was on the back panel of the tub (above the probe area) and the other clip was on the top panel of the tub (before the upper arm spray). Then I turned the entire tube feed assembly a quarter turn to the right so that it was possible to separate/unsnap it from the feed cap on the bottom. After the feed tube was moved away I was able to access all (4) screws that holds the accumulator in place. I used an allen wrench to remove those. After the accumulator was removed I saw two screws that was holding the 2-part protective cover of the chopper assembly. The small cover came out easily, the round cover took a little jiggling and fussing until I figured out how to pop it out. The chopper was revealed when the cover came off and I found it to be very warn and a bit bent. I pulled it out by pulling it upwards and forward towards me. At this time I also removed the valve check. To my surprise it didn't look like the one that I bougth to replace it. It was missing the round disk portion. I fished around thinking it may have somehow fallen off, but I didn't find anything. I put the new one in, disk-side down. I then put the chopper assembly in place and put everything back together again. I'm not 100% sure that it is completely back to normal. It seems to leave significantly less debris than before, but I noticed that there is more water on the bottom of the basin now. So it may not have been my only problem. If anyone has experienced the same thing I would really like to know
Parts Used:
Sump Pump Check Valve Dishwasher Chopper Assembly
  • nanette from Bronx, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
11 of 16 people found this instruction helpful.
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Broken chopper assembly. Top rack dishes were not getting cleaned
I followed the YouTube video exactly and it went very well
Parts Used:
Dishwasher Chopper Assembly
  • Benjamin from DUNCANSVILLE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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D/W leaked a puddle of water onto the floor every Load
I removed the old gasket simply by pulling on it. I compared its length to the length of the new gasket, figuring there would be some trimming to do -- there wasn't. The replacement was exactly the same.
I placed a mark on the center of the new gasket, and marked the center of the mounting groove. I aligned the two marks, and pushed the new gasket into the groove, starting at the center, and worked my way out towards the two ends. After getting a majority of the new gasket to seat by hand, I GENTLY used the tip of a slotted screwdriver to ensure that the New Gasket was completely snapped into place.
The fit was perfect, and no more leaks. This repair was so simple, I'm embarressed for putting it off for so long. ;)
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Michael J from Butler, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 14 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 50 people found this instruction helpful.
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Broken top mount for spray arm
Had to use a standard flat screw driver to pry off the old mount. used a phillpips head driver to fasten the mount to the spray arm and pushed the new mount in place.
Parts Used:
Screw Cover - White Spray Arm Feed Tube Holder Spray Arm Mounting Bracket
  • ken from elwood, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 17 people found this instruction helpful.
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Heater element broke inside washer
I pulled the unit away from the cabinet, unplugged the washer and water line(not long enough to reach) removed two nuts from the underside and replaced the heating unit.
Parts Used:
Dishwasher Heating Element
  • KS from Garland, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
9 of 12 people found this instruction helpful.
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Does not clean the dishes
If your not getting clean dishes this is an easy check to make that will likely turn out to be your problem. If not, you need to get this far anyway and it's an easy check to make. Remove the top and bottom rack. The bottom and top sprayer are connected together as an assembly by the water transfer pipe the goes up the back side of the dishwasher interior. This needs to be removed. There are two clips that hold the assembly in place at the middle rear of the washer and the top of the washer. Grasp the water assembly with your hand at the location of the clips, top one first and give a twist that rotates the piece out of the clip. Once the assembly is free from both clips hold the assembly at the lower rear where it starts up the back of the washer and move the whole thing to your right to turn the base clockwise. The whole thing will release from the bottom of the washer and come out as one big piece. Set it aside and you will see four torx head screws that were hidden under it. Remove these screws and the round screen assembly that they are holding to the bottom of the washer. Set that part aside as well. Now your looking at the well area where water collects to get into the pump. There will be a little standing water there, it's normal and not a problem. To the left side of the well an inch or two under water you will see one Torx head screw. It's one bit size smaller than the other screws. Remove it and pull up on the cover that it is holding in place. Now you are looking at the chopper assembly, it's a four bladed knife that rotates across the face of a screen. If you can rotate the knife blades and not have the shaft behind the screen move, it bad! Grasp it by the top of the screen and lift it slightly and pull it toward you to remove it. The shaft that turns the blades has worn away where it connects to the blades. It doesn't turn anymore so the screen is plugging and no water is able to get to your dishes. Order a new one and put it back in the same order you took it apart. It helps to have a little screw driver to lift the knife blade away from the screen when your putting in your new part. Load up the washer and give it a test run. YOU DID IT!!!
Parts Used:
Dishwasher Chopper Assembly
  • Craig from ENUMCLAW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions

1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
Parts Used:
Impeller
  • stephen from REDMOND, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
7 of 7 people found this instruction helpful.
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All Instructions for the DP1040XTXQ5
46 - 60 of 373