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Models > DP1040XTXQ3 > Instructions

DP1040XTXQ3 Whirlpool Dishwasher - Instructions

All installation instructions for DP1040XTXQ3 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the DP1040XTXQ3
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Dishes on top rack of dishwasher were not being cleaned.

  • Customer: Bill from North Richland Hills, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 275 of 293 people found this instruction helpful
1) Remove top and bottom dish baskets from the dishwasher, this will give you room to work. To remove top basket there are clips at the end of the slide rails.
2) Remove lower spray arm by unscrewing plastic screw, it should only be hand tight.
3) In order to remove the strainer cover, you will need to remove the plastic tube that takes water to the middle and top spray arms. Unclip this tube from the top and middle clips and then work it out of the strainer assembly tube. Now you should be able to remove the tube at the bottom of the dishwasher by unscrewing it 1/4 turn.
4) Remove the strainer cover by unscrewing the 4 Torqs screws.
5) You will now see two smaller torqs screws that hold the hold the Chopper Assembly cover down. Take these two screws out and remove the two piece cover.
6) Pull out the broken Chopper Assembly, make sure you get all the pieces!
7) Install the new Chopper Assembly. Make sure that you install the Assembly with the small part of the screen towards the bottom of the housing. Also make sure you compress the spring as you install the part. I used a small pair of neddle nose pliers to compress the spring behind the screen in order to install the chopper assembly.
8) Put everything back together and make sure it works!

dishwasher not draining after wash cycle

  • Customer: Andrew from Alexandria, VA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 223 of 247 people found this instruction helpful
Caviat: The actual repair is less than 15 minutes, but I spent a lot of time playing with it before I figured out it was that easy and fast. You don't need to remove the dishwasher from the counter to do this. And it will probably help to look at the new part closely so you can understand where the retainer clip is to press it and release the old pump.

First remove the water from the dishwasher pan that would not drain with a wet/dry vac. Otherwise the water will all drain on the floor when you remove the pump. Then remove the two screws on the kickplate on the front of the unit below the door. Remove the kickplate/maintainence access cover. The drain pump is on the right about 8 inches in. Using two hands you grasp the drain pump with your right hand and use the left hand to push the retaining clip down. Then the drain pump will rotate 1/4 turn counterclockwise and can be removed without pulling the dishwasher out. There is likely to be some water leak out that was traped in the pump housing that you can not reach with the vac. Disconnect the wire. Connect the wire to the new pump, put it in place and 1/4 turn clockwise to install it. Replace the kickplate and you're done.

Heater element broken.

  • Customer: Dennis from Sedro Woolley, WA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 100 of 107 people found this instruction helpful
Step 1: Remove the screws in the bottom of the countertop.

Step 2: Remove the screws holding the bottom kickplate.

Step 3: Loosen leveling legs.

Step 4: Pull dishwasher out of hole.

Step 5: Unlplug dishwasher.

Step 6: Disconnect wires from bottom of element in back.

Step 7: Remove plastic nuts holding element in place.

Step 8: Remove element.

Step 9: Reverse Steps 1-7.

Step 10: Drink beer.

dispenser didn't stay closed

  • Customer: Burt from Richardson, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 97 of 104 people found this instruction helpful
Ordered new part and installed it. I found a repair manual online and the replacement was pretty easy. I removed 8 screws that held the outer door and the dispenser was sitting there looking at me. I disconnected the solenoid, pried apart two clips and the old dispenser came right out. Reversed the process to install the new one.

The door gasket stuck to the door a pulled out of place after every use

  • Customer: Penny from Manchester, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 79 of 102 people found this instruction helpful
Worked the new gasket into the groove with a smooth screwdriver and my fingers. No leaks and it stays in place. Parts Select had the right part and I got it fast

Cap came off and melted

  • Customer: James from Mesquite, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 65 of 65 people found this instruction helpful
Opened door and installed cap. Not much effort. But really got good service from Parts Select. Received order much faster than I had expected.

Water leaking from front right corner (door) while washer running

  • Customer: Clifford from Centennial, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 55 of 57 people found this instruction helpful
The hardest part of this was figuring out the cause of the leak. It only leaked while the washer was running (arms spinning). I thought it might be the air intake seal at the lower part of the door-but that did not look damaged.
I cleaned off the door gasket really good and that slowed the leak - so I figured the gasket was the problem (plus changing the gasket is cheap and it was old anyway).

I pulled the old gasket off (no tools required).
I cleaned the track/slot that the gasket goes into, and the area around it from all the caked-on soap and gunk.
Cleaned off the door edge that seals with the gasket too.
I took the new gasket and folded it in half to find the middle, then started with the middle, putting it into the track (used the center door latch on the frame to know the middle on the washer).
I worked the gasket into the slot just with my fingers. I found that if I pinched the part that goes into the slot with my thumb/finger that helped get it deep into the slot without tools.
I worked around one side, slowly and carefully pushing it into the slot. Did the other side the same way - starting from the middle and working down to the end at the bottom of the washer. Checked the gasket to make sure it was all set in well.
There is an inch or so of the gasket left over at the bottom - I just bent that around the bend so it was not in the way.

Unit Wouldn't Work. "Clean" Light Blinking

  • Customer: PAUL from ESTES PARK, CO
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 58 of 79 people found this instruction helpful
The unit had power, but the controls would not work. The "clean" light was blinking. I first replaced the control unit, no help. I then used the "just ask" and was told the problem was the heating element and/or the hi-temp thermostat. I replaced both those and used the re-set code pushing the "hi-temp/air dry, hi-temp/air dry" buttons. That did it. Easy parts to locate and replace. It took longer pulling the unit out and putting it back than it did to replace the parts.

Needed to replace the whole dish soap dispenser

  • Customer: Jessica from Plano, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 45 of 54 people found this instruction helpful
I switched off power to the dishwasher and unscrewed the front panel from the inside sides. Then, carefully removed the front by lifting up and off. I disconnected the signal wire by unclipping it from the detergent dispenser; it clipped in like a phone jack. Unscrewed the frame holding in the dispenser, then popped out the old dispenser, popped in the new one, screwed on the frame, hooked the signal back in. Replaced the front, screwed it in, turned on power and ran a small quick wash to make sure it was working properly. It was!

Needed to replace orginal rack track stop

  • Customer: Dennis from Worthington, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 35 of 48 people found this instruction helpful
The OEM part sells for $28. PartSelect also offers an alternative for $4.95. Both OEM and alternative versions are made of pressed plastic with no moving parts. They both do the same job. The cheaper alternative worked well and actually installs much easier than the original part. I recommend purchasing the cheaper alternative.

No water out the spray arms; first thing you'll notice is the top rack not getting clean.

  • Customer: Brian from Inola, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 28 of 30 people found this instruction helpful
Took racks out, loosen screw on top and back then twist feed tube to right and whole assembly can be removed. Now you should be able to see some torx screws; remove those and then remove the piece they were holding down, from there you'll see another screw, remove it and the piece and so on until there are no more screws. Now there is the food chopper cover that needs to be removed; mine was stuck there. You should notice some ribs underneath that allow the water to be sucked in while keeping really big pieces out; I got a pair of channel-locks, opened them all the way and was able to slip one of the pieces under the cover and pull straight up, once off you will see the chopper covvered in food. I cleaned mine off and it looked good, but when I put it back and stuck my finger down teh discharge tube and turned the pump, the chpper did not turn. when I put the new one in and did the same test it did turn. If the chopper is still fits in the slot, it can be cleaned and put back and work for several washes while the part is shipped. I went ahead and changed the check valve since I had it opened which is just to the right of the chopper(all you can see is a little slit and some black rubber). Use some needle nose and pull it out. I would not do this unless you plan on changing it, I pulled mine out to look at it and when I put it back so I could order the parts the dishwasher never drained properly. When you compare a new one with an old one you will see what I mean, you can drop a new one right in but the old one you will have to force in (gets water logged over time and expands). This job is very easy and a lot cheaper than a new DW...and your wife will be impressed, so do not be intimidated.

Tines were broken and rack was damaged

  • Customer: Dennis from Littleton, CO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 40 of 68 people found this instruction helpful
Replaced the dish rack.

Removed the retaining clips on the front of the rail and removed the old rack.

Removed the spray arm assembly from the old rack.

Assembled the new rack, with the supplied parts from the kit. Using the old rack to know where some parts needed to be placed.

Put the spray arm assembly on the new rack.

Inserted the new rack into the rails

Replaced retaining clips.

dishwasher leaked from left side of door

  • Customer: Russell from Bellevue, WA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 25 of 26 people found this instruction helpful
As I pulled out the old rubber gasket I noticed there was a flat side and a curved side, this is how the new one must go. When I put in the new gasket in I just made sure the flat side (faced out) and it really was very simple. It just fits inside a grove, very easy to install. I compared the to parts (old and new) they were exactly the same shape and length.
I was very impressed with the web site navigation and layout. I was able to zoom in on pictures of the part and there were exact measurements of dimensions.

Silverware basket opened during wash

  • Customer: David L from St. Joseph, MO
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 23 of 23 people found this instruction helpful
I couldn't get dealer to order part, so went on line to see what was available. Found model and picture of part needed and ordered. It came in 3 days. Took part out of box and compared to part the needed replacing. It was a match. Removed old basket and replaced with new one. It works great and siverware stays in basket until put away.

detergent dispenser not opening during the wash cycle

  • Customer: Robert from Haskell, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 27 of 35 people found this instruction helpful
remove front door outer cover,remove the hex screws holding the dispenser.unplug the wire to the dispenser and remove.replace with the new dispenser, fasten with hex head screws and plug in the wire. make sure you put the vinyl flap back in place. close front door cover and fasten.
All Instructions for the DP1040XTXQ3
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