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DE21CM Maytag Dryer - Instructions

All Instructions for the DE21CM
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Original problem: Blower fan came loose from the motor shaft.belt and was making a noise clothes were slow drying. Second problem appear upon inspection: idler pulley bracket shaft severely worn.
Replacing the blower fan took way too long, like 4 hrs, because I didn't know how to disassemble the dryer and get to the problem. Replacing the idler bracket and assorted retaining rings and washers was fast, something like 1 hour. Disconnect the power cord, exhaust hose, and gas line. Remove two screws at the bottom of the face of the machine, unplug the electrical harness to the door light, switch and ground and remove the front of the machine. Remove the access panel at the back of the machine and remove the belt from the idler pulley. Remove the four screws holding the front drum support assembly and remove the drum. Replace some old retaining rings and the spring washers on the drum support rollers. Around back assemble the idler pulley assembly with some new washers and the old roller which seemed in good condition. Put it all back together. About one hour.
Parts Used:
Idler Pulley Shaft Washer Idler Pulley Arm Retaining Ring Idler Arm Screw Sleeve Drum Roller Shaft Washer
  • adriel from sylmar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Dryer would grumble(hint the grumble lingered for a second or two after shut down)
Unplugged the dryer!!!! Removed two screws from lower front panel. Pulled bottom of front panel forward which allowed clips holding top of panel to release. Unlcipped wires attached to door switch on front panel. Set aside front panel. Removed 4 screws(2 on left & 2 on right) from the drum retainer ring. Set aside retainer ring. Removed thin metal cover protecting blower wires. Removed several screws holding blower cover. Note blower is located on lower left below the lint screen. Used snap ring pliers to remove snap ring securing old blower wheel(an external snap ring). Removed old blower wheel from motor shaft. Inserted new blower wheel on motor shaft. Replaced snap ring. Replaced blower cover. Replaced thin metal wiring cover. Replaced drum retainer ring. Reconnected door switch wiring. Replaced front panel. Done. A hint on the maytag dryer. If your drum wiggles out too far the belt on the drum might not stay aligned. There is a groove on the drum...the belt should NOT sit in this groove...it should ride on the drum about an inch in front of the groove!!!
Parts Used:
Blower Wheel with Clamp
  • Richard from Cary, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
14 of 14 people found this instruction helpful.
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Door Catch was broken
I just inserted the door catch, which by the way fit in perfectly. Thanks. Took 5 seconds to repair.
Parts Used:
Door Catch Kit
  • Inocencio from Edinburg, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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broken clip for door latch
popped out old female clasp on dryer itself with screwdriver, undid 2 screws on dryer door and door handle with phillips screwdriver, popped in new male clasp part, put door knob back on and put the two screws back in door and it was all set to go. Less than 15 minutes to do. Better than new and wife is happy. No more duct tape holding door closed now.
Parts Used:
Door Latch Kit
  • Shawn from Dover, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Drum wouldn' turn
Using the instructions accompanying the belt I bought from you,I removed the casing an front support for the drum. I then tried to follow the instructions to install the new belt from the front and found it to be absolutely impossible.I saw that there is a removeable plate on the lower right corner of the back that,if removed, would expose the motor and idler pulleys that are the object of the installation so I removed it and,without much difficulty, installed the belt. One problem in doing so involved the belt's tendency to slide into the groove in the drum when manipulating it onto the pulley set so I enlisted the aid of my wife to hold it in place from the front while I successfully and rather easily did so.
Parts Used:
Tumbler and Motor Belt
  • Burton from cARLISLE, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
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Dryer would not heat up
I found a broken heating element ( No conductivity with ohm meter) It was fairly easy to thread a new one through. But I tightened the ceramic terminal just a little too much and it cracked. So be careful at that point.
Parts Used:
Heater Element - 208V
  • Robert from Westminster, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Rhythmic rattle when in the dryer was running.
Sans manual, I turned to the web to find out how to open up the dryer. Maytag uses two Phillips screws on the bottom front panel. Once removed, the front pulls out at the bottom and slides free from the top. Caution, wires on the left side of the front panel prevent total detachment from the dryer. A 1/4 hex screwdriver was used to remove the cover to the blower housing. Once the cover is unbolted attached wires prevent its complete removal and can be set clear of the blower housing. Pliers were used to remove a pinch clamp from the squirrel cage fan (blower assembly) and snap ring pliers were needed to remove the retaining snap ring. The fan was easily removed from the motor's rotor. The loose fan caused damage to the blower housing which I believe was the source of the original rattle. Once the fan had been removed, the housing was removed by using a 5/16 socket on the end of an extension. The replace parts were installed in reverse order and fit perfectly. Other work included the replacement of the drive belt for the drum. PartSelect was chosen because it had the parts in stock and could be shipped overnight.
Parts Used:
Blower Housing Blower Wheel with Clamp
  • James E from Malden, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Loud thumping noise
It was very easy to access the parts that needed to be replaced (blower wheel, belt, and glides).
1. Unplug the dryer power cord.
2. Removed the two screws at the bottom of the front dryer panel. Pull the bottom of the panel forward, which frees the retaining clips at the top of the panel.
3. Disconnect the two wires from the back of the panel, and remove the panel. The drum will be resting on the motor/blower hosuing.
4. Slide the belt off of the back of the tumbler, and remove the tumbler (have to angle it a bit, to clear the frame) and the belt.
5. Remove the thermostat cover (piece of angled sheet metal, in front of the blower unit).
6. Remove the screws from the blower housing, and lay it forward, to expose the blower wheel.
7. Remove the snap ring, and then the retaining ring from the blower wheel. Remove the old wheel.
8. Install the new wheel, then the retaining ring, and then the snap ring. Reattach the cover to the blower assembly.
9. Reattach the thermostat cover.
10. On the tumbler, drill out the rivets for each of the glides, and remove all glide parts. Install new glides.

This is a good time to complete any general cleaning inside the dryer cabinet, especially in the area of the motor. Since there is limited access to the motor itself, might help to use the blower function of a shopvac to blow out that dust.
Vacuum out all lint from around the felt drum seals.

11. Loop the new belt over the tumbler, and install the tumbler (the glides go towards the front of the dryer). Note: to keep the belt from falling off, I taped it to the drum with two pieces of painters tape..the blue tape that comes back off easily.
12. On the back of the dryer, remove the access panel, and complete installation of the belt to the idler pulley.
13. If you taped the belt to the drum....don't forget to remove the tape now. Reinstall front panel to dryer.

This was my first experience working with snap ring retaining rings. Even with snap ring pliers, they are difficult to remove without stretching them out. Be sure to order a new one with your blower wheel.

Also my first experience using a pop rivet gun ( to install the new glides). Found a rivet gun at Lowes for $9.99. Worked okay, and all rivets set properly. Good thing, because you don't get any extras with the glide kits.

After replacing the parts, and starting up the dryer, all of the clunking/squelling/rumbling noises were gone. There was a noticable smell while the new glides got broken in...smelled a bit like melting rubber. However, after a couple of drying cyles, the odor was gone.
Parts Used:
Tumbler and Motor Belt Blower Wheel with Clamp Front Glide Kit Retaining Ring
  • Jack from Flower Mound, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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tumbler belt was broken
Before anything, I unplugged the dryer and tipped it over on its front. Then I removed the lower access panel and saw that the belt was broken. I removed the belt. I replaced the panel and put the dryer upright. When I ordered the belt off this site, I used one of the repair stories. With a phillips-head screwdriver, I removed the two screws below the door on the front panel. The panel is held in place by two clips at the top. Gently pull the cover off, since there are also two door-open sensor wires connected to the front panel. I removed the hex nuts holding the tumbler in place. When I started to put the belt on, and was having a bit of trouble, my neice pointed out the diagram on the bag the belt was in. From then on it was a piece of cake. I got the belt in place, replaced the tumbler and front panel, and plugged it in. Good as new!
Parts Used:
Tumbler and Motor Belt
  • Sarah from North Ft. Myers, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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scraping sounds from drum; dirt marks and ripps on clothes.
Removed top screws and the front cover.
Removed lint filter harness/air vent assembly (two screws inside dryer tumbler, 6-7 screws along vent assembly).
Removed front dryer tumbler sealer panel (2 screws on each side).
Scraped off old felt sealer with screwdriver.
Drilled out remnants of old rivets.
Replaced gliders with cork underneath.
Riveted gliders into position.
Used mighty putty to fill the cut metal around the top of the sealer panel (resulting from the dryer tumbler rubbing without proper gliders).
Glued new felt sealer around tumbler sealer panel.
Reassembled the entire unit in reverse order.
Parts Used:
Front Glide Kit Tumbler Seal
  • Kerry from South Ozone Park, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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drum support roller was squeaking
My 11 year old grandson and I did the repair together. He had a blast and I did too. First we removed a bunch of screws that got us no closer to getting the machine apart than when we started. Then I remembered from the last time I had the machine apart that there are two screws just below the door, angled as not to be visable unless you know where to look. Once we removed those the from came off. We removed the wires for the door light and heat sensor, remembering the order of the wires for later reinstallation. Then we undid the bolts holding down the top. Once the top was removed we took off the belt and removed the drum. We used the retainer pliers to remove the retainer ring from the first roller. We removed the roller and also the shaft as this roller was the noise maker and the shaft was not in reusable condition. We installed a new shaft, roller washer, roller, another roller washer and then the retainer ring. We repeated the same process on the other roller, although we did not replace the shaft as it was in good condition. It turned out I did not need to order the shaft washers as the rollers came with washers. Oh well, its not a good job unless you have parts left over when you are done. Once we replaced the rollers we commenced reinstallation. But first we had to google for diagram of the proper belt installation, which we found and that got the drum and belt installed properly. Thankd god for the internet. Once we had the drum installed we put the machine back together in the opposite order we took it apart. An operational test showed we did the job right, no more squeaking. The only injury was my grandson cut his thumb right after I gave him the speech about watching where your hand is going to end up when that bolt breaks free. It broke loose and into the metal bracket went his thumb. Oh well it was a good lesson and it was not a bad cut. All in all a good repair.
Parts Used:
Roller Shaft Retaining Ring Roller Shaft Hex Nut Drum Roller Shaft Washer Drum Support Roller Kit
  • Kevin from San Diego, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Sqeeky / sqealing dryer
Took off face of dryer (two lower screws below door in front) and then removed the drum which gave me access to the idler arm and idler pully. Vaccumed the interior to remove dust and lint. Replaced idler arm and idler pulley assembly. Replace old belt as drum was reinstalled. Opened rear access panel to complete final routing of the new belt over idler pulley and drive motor. Turned the machine on to check repairs and function. Closed rear access door. Pushed dryer back into place and re-leveled machine.
Parts Used:
Tumbler and Motor Belt Idler Pulley Shaft Washer Idler Pulley Wheel Idler Pulley Arm Idler Arm Screw Sleeve Idler Shaft Retaining Ring
  • Jeffrey from Gloucester, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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idler pulley, idler bracket, idler spacer & Belt worn from age
First I unplugged the machine; an essential to avoiding getting shocked during this repair. This is a must and should not be overlooked it could cost you your life.

Removed two screws from lower area of front panel, pulled bottom of front panel toward yourself so as to swing out and up, continue to swing panel up to your self until it comes free from top clips.

Once free set gently on floor and remove door switch wires, noting which wire goes to which contact is not essential but could be more convenient when putting it all back together.

Remove door switch wire from clasp at top inside from panel, set front panel aside in safe place.

Now look under the two top front corners on the inside and you will see a screw in each corner; these screws must be removed in order to raise top panel.

This is kind of tedious because sometimes these screws are long and difficult to turn and space is limited and tight in getting rachet or nut driver on the head of these screws.

Be patient , because they will come out with a little work. To make this process a little easier you might do the following step first but you cannot do this little trick when putting it back together.

Once these screws are out raise top panel and lean back against wall; be careful because the two enamel surfaces are slick and if leaned too far back the top will want to slide out at the bottom from being on a lean.

Remove four screws from tumbler front, lift slightly so as to come off side clips then pull straight out. Remove door wire from clasp and drop wire gently back inside so as to let it fall to the bottom of the machine and away from the tumbler, which is to be removed next.

Once this is done the tumbler will go down in the front due to pressure from belt. The belt could have been removed from pulley right from the start to relieve this tension but I just do it this way.

Once tumbler sags or leans down in the front gently work the belt off of the back of the tumbler; there will still be a little pressure on the belt and gentle force may be required in sliding it toward the back and then off; once belt is off gently lift tumbler up and out and put in a safe place.

Once this is done you will be able to easily see everything in the bottom of the dryer; motor, gas valves, thermal switches, vent pipe and pulley, pulley bracket and belt which by this time has fallen to the bottom of dryer; gently remove belt from pulley and set aside in safe place.

Make sure it is out of reach of children or it will be played with or used as a hangmans noose; it is long an flexible and children just seem to love playing with it.

At this point you can either continue to work from the front of the machine or the back; I f you choose to work from the back then lower the top panel so as to allow it to just sit back down on the sides of the machine, pull the machine away from the wall and work from the back; because I am experienced at this I continue to work from the front.

If you choose to work from the back then while standing in the back of the machine look to lower right corner and you will see an access panel with four screws in it; remove these screws and the panel will come free giving you a clear view of the belt pulley.

From either back or front view you will see a spring attached to pulley bracket which can easily be removed when pulley bracket is in relaxed position; remove this spring and put in a safe place if you have plans of reusing it. I installed a new spring on this repair.

Once this spring has been removed then look directly beneath bracket at what is easily seen to be its pivot point and you will see a mounting screw. Remove this screw with a nut driver and the bracket will then come completely free; slide through access hole and come out with it.

Once it is out the white spacer is easily seen on bracket; look at the bracket side of the spacer and you will see a mounting screw; remove this screw and spacer will come off.

When installing new space
Parts Used:
Idler Bracket Spacer
  • Jeff from Gardendale, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Switch did not turn off dryer when door opened
Switch can be removed from outside of dryer and your video described the repair as having to work from inside dryer. But since wires were still attached to old switch, it could be popped out and wires switched. Since there were three wires on new switch to allow it to turn on and off a circuit, it was useful to check the resistance of the switch compressed or released to be certain I was attaching the two wires to the right two poles of the new switch. But that all required only a couple of minutes. Thank you.
Parts Used:
Door Switch Kit
  • paul from madison, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Wouldn't run
We used previous installation instructions, which were quite good – we embellished the directions where we ran into some things that weren’t mentioned.

1. Remove the back access plate to release the belt from the pulley.
2. Remove the two screws at the bottom front of the dryer, rotate the front to release it at the top. Remove the wires from the door status switch.
3. Remove the 4 nuts holding the drum support frame and pull straight out.
4. Putting one hand inside the drum and supporting it, gently pull the drum toward you until it clears the rollers. Reach in along both sides of the outside top of the drum and slide the belt off the back of the drum. With a hand inside supporting the weight of the drum tip the drum slightly forward and out the front. Set it out of the way.
5. Remove the two bolts holding the thermostat cover (silver odd shaped metal plate at the front of the dryer).
6. Remove the dryer blower cover plate by removing the 6 bolts holding it to the blower housing with a short ¼” nut driver. Remember to remove the bolt holding the plate to the bottom of the dryer.
7. Release the door status wire from the clips on the left side of the dryer and set the blower housing plate to the right, out of your way without removing the wires.
8. Remove the blower wheel by removing the snap-ring at the front of the shaft and then removing the collar- compression clip.
9. Pull out the blower wheel (this was a bear as it was very tight on the shaft – the shaft-collar of the blower wheel has grooves in it. We used very small screw drivers to carefully pry the segment of the collar between the grooves away from the shaft and used a penetrating oil and with a very slight rocking force muscled the blower wheel off then removed the rear snap-ring from the motor shaft.
10. Release the 5 wires attached to the motor.
11. Remove the ground wire on the back of the motor by backing the screw out.
12. Release the front and back motor clips (Use a large straight-blade screw-driver to press down and out on the end of the clips.
13. Lift out the motor.
14. Remove the rear pulley from the motor using an Allen wrench and transfer it to the new motor (We used heavy duty thread locked on the Allen set screw. – When we removed the pulley it was necessary to heat the Allen set-screw area with a propane torch to soften the thread-locker cement. IF YOU NEED TO DO THIS MAKE SURE YOU LEAVE PLENTY OF TIME FOR THE PULLEY TO COOL BEFORE YOU HANDLE IT!
15. Set the new motor in the support frame, ensuring the lips of the vibration isolation rings are pointed down to slip over the frame and are not facing up towards the clips ( makes clip installation much easier).
16. Hook up the wires, following the color coding on the motor controller you are attaching to.
17. Hook up the ground wire on the back of the motor.
18. Reinstall the rear snap-ring, blower wheel (went on a lot easier than it came off), front snap-ring, collar-compression clip, blower housing front cover (Including the bolt to the dryer bottom) ,
19. Re-route the door switch wire up the left side and secure with clips.
20. Reinstall the thermostat cover,
21. Reinstall the drum and belt (use scotch tape to temporarily secure belt) , the drum front support frame (ensure the felt seals for the drum and the blower cover are properly aligned and seated correctly),
22. Reinstall the belt through the back access panel over the pulley and idler wheel (make sure the belt smooth side is against the drum, the grooved side against the pulley and the belt is inside the belt guide on the idler wheel and remove the scotch tape from the belt). Make sure no tools are in the dryer cabinet.
23. Rotate the drum clockwise a few revolutions to align the belt and reinstall the rear panel.
24. Hook up the door status wire before you set the front cover and install the 2 screws,

We previously replaced the front drum felt seal and the tumbler glides, the belt and both drum rollers.
Parts Used:
Drive Motor - 60Hz 115V
  • MARCELLE from DUNDEE, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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All Instructions for the DE21CM
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