Models > DB3710DW Samsung > Instructions

DB3710DW Samsung Dishwasher - Instructions

All installation instructions for DB3710DW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the DB3710DW
1-15 of 23
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Upper Rack not Cleaning

  • Customer: Stephen J from Sammamish WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 4 people found this instruction helpful
First I read all the reports for not cleaning properly already listed on this site. I had to replace the docking station with flappers. When I removed the station I lost the flappers down the water delivery tube just like Jon said I would in his repair post so I removed the water distribution assembly fished out the old flappers and snapped in the new.
But then I figured I might as well check out the accumulator while I was in the tub anyway - I had read that you need Torx screwdriver bit, which I had, undid the screws, pulled out the accumulator screen which was about 80% clogged, discovered I need a new chopper blade and my impeller is disintegrating, put it back together and lost ten minutes looking for the three screws I had incorrectly put in too soon, and now it is cleaning a packed full load like it was supposed to do.
**I love this site - I went to the virtual repairman and it listed every problem I had with this appliance in the order they happened (door latch broke years ago). - I think I am going to look up stuff that I own so I will know ahead what could go wrong with them.

And absolutely NO DUCT TAPE was used in this repair.

humidity would seep out absorbing into the granite above

  • Customer: Eric from Overland Park KS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 5 people found this instruction helpful
remove old seal, put in new - my 10 yr old could do it. Note - there is a white mark on the back of the seal indicating the middle so you can line it up when installing the new seal - makes it easier.

If you don't hold door when opening, it will drop down hard

  • Customer: Peter from Westbury NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
First I removed two bottom plates (two screws on each) Then I pulled dishwasher out about six inches. That's as far as it would go because I did not disconnect the water and drain hoses. That was enough to remove the broken cable and collect the disabled spring. I then reattached the new cable to the spring and reworked them into position. NOTE: There is a right and left cable and spring set-up. I used the "good" side as a guide. I then pushed the dishwasher back into place and replaced the two bottom plates.

The door would just flop down when you opened it

  • Customer: David from Plano TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 4 of 6 people found this instruction helpful
The spring mechanism is on the side, so you have to pull the dishwasher out onto the floor. To do that, you have to remove the floor molding (preferably without breaking it) and remove the base coverings (painted metal plates on the bottom of the washer. Unscrew the side gasket plates on the side of the dishwasher (just inside of the door) where it attaches to the cabinet and the screws in the braces at the top (inside the door) where it attaches to the counter top. Now you will be able to slide the washer forward to look at the sides where the door springs are. Depending on the floor, you may have to raise the washer's front feet. They screw up. As you pull the washer forward be careful to not mess up the insulation which drapes over the top and sides. You only need to come out 1/3 of the way to see the sides where there is a plastic wheel at the forward bottom corner. As you move the door up and down you can see the hook where the cable goes and further up the side you can see several notches where the spring goes. Hook the cable and bring it around the wheel and attach it to the spring. To reinstall, just follow these directions backwards. Good luck.

Top rack dishes were dirty.

  • Customer: Edward from Springfield VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 3 of 4 people found this instruction helpful
Removed assembly holding the docking station to insure the passageway was clear. I reversed the flappers and noticed an improvement in cleaning then decided to order a new part. Installation was simple and the repair seems to have worked well.

Dishes weren't getting clean

  • Customer: Bill from Maple Valley WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 2 people found this instruction helpful
Maytag should be ashamed to put such poor plastic material in an otherwise good design. The seals that join the rotary sprayers to the rear wall had hardened and crumbled away. When I discovered that water pressure had been lost at the spray arms, it was a simple fix. Snap off the failed parts, pay Partselect $37 because Maytag wanted to save a dime and snap in the new parts. (Parts that will fail again in another 3 years.)

Cups and glasses on upper rack were not getting clean.

  • Customer: Douglas from Pickerington OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
Docking station just pops out, you grab the right side and pop it off. Replace by placing the left side in place and then push the right side until it snaps in place. VERY easy.

The gaskets were worn out and that was allowing a lot of water to escape, not enough pressure to clean the dishes.

Dishwasher leak from door seal

  • Customer: Ronald from Chester Springs PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
Door gasket fit in like a champ! No special tools required - just scissors to trim off the excess ends. Unfortunately this didn't correct the leak. The leak was caused by a Home Inspector who ran the dishwasher without soap. The soap has a defoamer in it. If you run the dishwasher without soap the water mixes with the surfactant in the jet dry and causes foam which results in a door leak. The foam also causes the pump to cavitate which is not healthy for the pump.

Dirty dishes especially the top rack, but all were poorly cleaned.

  • Customer: Susan from Pelham NH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
In the back of the dishwasher there are two docking stations for the racks to go into for the water to flow to the rack spinners. These stations have rubber gaskets and flaps in the back that totally wear out. Where our problem was mostly the top rack at first I just replaced the top one and the dishes got cleaner but not perfect. So then I ordered the second one and replaced that one too, now the dishes are perfectly clean all the time!! I would suggest replacing both at the sam time. Just pull off the old part and snap the new part into place. No tools needed. Have to remove the top rack to replace that one. The bottom one could be replaced with the rack pulled out. Thank goodness for Parts select!! This has been the worst dishwasher ever and I have replaced so many parts throught Parts Select. My $189 dishwasher I had before this high end dishwasher was much better-- I know why Maytag got bought out--poor quality!

worn out

  • Customer: William from Interlochen MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
simply pulled out old one slowly inserted new one (stretching slightly) Presto done

The dishwasher was not cleaning the dishes.

  • Customer: Susan B from Plant City FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
Taking the upper and middle dish racks out, I reached in and pulled out the old parts, then popped the new ones on.
All of the ususal tips for our problem weren't cutting it, so we finally figured the seals at the back of the dishwasher were not effective in keeping the appropriate amount of water pressure in the spray arms. The rubbery seals had been degraded by harsh detergents. We ordered the new seals from your company after a phone call to verify we were choosing the correct parts and easily put them in place. Now our dishwasher does what it was designed to do! And less than $40.00 including shipping! We did not need a new dishwasher.

Dirty Dishes on the top rack

  • Customer: Jim from New Berlin WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
I noticed that the dishes on the top rack were not getting clean. While the dishwasher was running, I opened the door to see if the arms were moving/spraying and they were not. I cleaned the filter and checked the impeller and both were clean and not damaged. After looking how the top rack slides into the "flapper" I took it off to inspect it. It was missing the rubber to make the seal with the tube from the top rack. After replacing this part, the dishwasher is cleaning like new. Here is the part PS2340934 Docking Station with Flappers

Top washer arm kept falling off

  • Customer: Gary from Owego NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 1 of 2 people found this instruction helpful
Snapped out the old retainer, snapped in the new. Then snapped in the washer arm. Done. Works great.

Dishwasher leaked out of bottom

  • Customer: Phyllis from Grass Valley CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 2 people found this instruction helpful
I removed the old door seal -- it just slips right out. Then I inserted the new door seal. One thing I noticed on the old door seal and also in your photograph is that the last inch or two of the seal on both ends is kind of sliced in half perhaps to make it fit better in the corner. But we decided not to cut it yet and have been using it uncut as it arrived in the package. It is working great! No leaking! So we're not going to cut it. Thank you for offering this great service. It saved us a lot of money since we didn't call a repairman.

top shelf wasn't getting clean

  • Customer: Francine from Bristol CT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 1 of 2 people found this instruction helpful
I removed the shelves out of the dishwasher unsnapped the old parts and snapped in the new! Replaces the shelves and it is washing like a new machine! Thanks!
All Instructions for the DB3710DW
1-15 of 23