This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
This part is the replacement high-voltage diode for your microwave. It is approximately 3 inches long and is sold individually. The high voltage diode is an electrical current control device inside yo...
This part is the replacement plastic rivet, or stirrer fan cover clip for your microwave. It is made of white plastic and is approximately ¼ inch in diameter, and ½ inch long. The plastic rivet holds ...
This is the replacement monitor switch for your microwave. It is black in color and measures approximately 1 inch by ¾ of an inch. This switch monitors the door latch position of your microwave and co...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
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2 questions answered by our experts.
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David
May 16, 2023
I plugged the microwave in and the keypad lights up for about 45 sec then turns blank. I purchased a new key pad and mother board and the same issue occurred. powe r it on and then is goes blank when I went to set the time, about 45 seconds after I powered it on. I checked the power board and it was still sending 112v to the main board even after the display went blank. I can disconnect/reconnect the power and the problem repeats. Any ideas on what part could be the bad one?
For model number CVM521P2M5S1
Hello David, thank you for the question. As the voltage is reaching the motherboard, the issue is most likely related to the wire harness. Make sure all the wire harnesses are properly connected to the right part. We hope this information helps!
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Rhonda
May 4, 2023
Microwave has no power. Outlets are fine.
What are next steps for troubleshooting to figure out what part is needed?
For model number CVM521P2M5S1
Hello Rhonda, thank you for the question. According to our research, you may need to replace the fuse, part number PS11773885, to fix the issue. We hope this solves your problem!
Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover and test to see if that solved the problem. If so then well done!!
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reco
... Read morennect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
I followed the generic trouble shooting directions on the web site. It suggested either diode, capacitor and/or magnetron. I test each. All tested OK except diode. It was supposed to measure open in one direction and appox 200k ohms in the other direction. My diode measured open in both directions (tried multiple times, multiple sett
... Read moreings). I replaced the diode. The order process was great and it shipped immediately. I knew I was in trouble when I measured the new diode and it too was open in both directions. It was easy to install but unfortunately no joy - did not solve the problem. At this point it is likely cheaper just to buy a new one