CSX20EKE Hotpoint Refrigerator - Instructions

Followed easy video instructions. Loosened the necessary bolts, etc. Replaced hinge assembly, lined up door, lubed the hinge with vasoline. Works perfectly now. May purchase another assembly as spare as it appears this may be a common repair issue.

I followed your terrific video. I first got all tools ready, covered a table in cardboard, and removed food from the fridge door. I removed the cap and screws on top of the door hinge. Lifting the door off was simple, and after laying the door on the table, the retaining screw was easily loosened, and the cam screw removed. The only problem was that half the thin gasket under the broken cam was missing. No new gasket came with the part. I wanted the new cam to lay flat, so I made a partial gasket from a matchbook cover and filled the gap. It all went back together quickly. Just have tools ready beforehand. Ten minute job, unless you have to make a new gasket or part of one. Thanks, guys.

1. Watched the video on how to make the repair. 2. Used the tools recommended. 3. Followed easy instructions as demonstrated on video, and Viola! It was repaired.

I watched the "How To" video on the Parts Select web site twice. The video was very helpful, kind of like having someone right there with you showing you how to replace the hinge. I emptyed the door shelves, removed the top hinge hexscrews and easily lifted the door off the lower hinge, pieces of the broken cam hinge on the door fell off. I set the door on the floor in front of the sink with the handle edge on the floor. I unbolted the hinge and installed the new one. I loosened one screw on the door cam hinge and removed the other, easily replacing the broken part. Before tightening the screws I checked to make sure the hinge hole in the door was not blocked by the new cam hinge. I lifted the door and water ran out from somewhere. I tried to set the door on the lower hinge several times with no luck. I rechecked the hole, it was still clear. I tried placing the door on the refrigerator using the seal to hold it in place, that worked but I couldn't get the door to drop down onto the hinge. I played with it some more and finally got it in place, reinstalled the top hinge, mopped up the water and tried the door. It didn't self close. I adjusted the top hinge a couple of times and applied a little silicone to the hinges, it still didn't self close. I told my wife to make sure the door closes completely and reloaded the stuff into door. After a couple of days it now closes by itself like it's supposed to. In retrospect, I was alone doing the replacement and it really was an easy job but a second person to help line up the lower hinge would have helped a lot.

I watched the repair video. Replaced the cam on the bottom of the door and the hinge pin. Now the door closes on its own, just like brand new.

Removed top hinge, lifted door from bottom post. Removed post with nut driver/socket, removed corresponding bracket/receiver from door. Attached new parts to refrigerator base and bottom edge of door. Was careful to replace part pieces in the same order as original, and secured tightly. Lifted door onto bottom hinge post, leveled the door and replaced top hinge.

Using the #2 Phillips screwdriver I removed the top hinge cover from the top of the freezer door. Next I used the 5/16 nut driver to remove the 2 bolts holding the top hinge in place. Once it was removed I was able to lift the door off the bottom hinge. Placing the door on a flat work surface I loosened the bottom bolt holding the cam in place. I next removed the bolt holding the hinge in place. I was then able to remove the broken cam and replace it with the new one. I then replaced the bottom bolt making sure the hole for the cam and the hole for the hinge are lined up. I then tightened the bottom hinge bolts. I carefully placed the door back on the bottom hinge and put the top hinge back on.

I blocked the bottom of the door(CAREFULLY!!) in position to elevate the door & take strain off the lower hinge & pivot post, while maintaining proper door alignment. I removed the two screws holding the hinge & post assembly from the frame, saving the screws & spacer for reuse. I removed the two screws holding the upper cam bracket on the door, again keeping the attaching parts. I installed and carefully aligned the new cam, original spacer & retaining plate to the lower edge of the door. I installed the new hinge & post assembly using the existing spacer & screws. I aligned the door & seal while checking the gap from top to bottom and from side to side. I carefully tighten the screws and rechecked the gap between the door & frame as well as the alignemnt of the door seal. Once satisfied with the alignment, I finished tightening the screws. I emphasize care and extreme caution in reinstalling the screws, they are a self-tapping (self-threading) type of fastener and this requires caution to make sure they are started and installed in the original threads of the door & frame. I put them all in using only finger pressure until I was positive they were started straight, going into the original threads, NOT trying to cross-thread or cut new threads, the structure is too thin for that and stripped threads will result! The door alignment and gap spacing is critical, make sure to check these adjustments carefully to ensure proper operation. Total time of repair, less than 15 minutes. I hope I have not over-simplified this because I have over 55 years of Automotive shop experienced and an ASE Certified Master Auto & Truck Technician...:-)

Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.

Took door off. Replaced two cams at bottom of door, referencing those on the bottom of the freezer door. Also followed a video on the net. Worked like a jewel!

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH

the door closing cam works fine.

I removed the lower cover plate and placed a small scissor jack (used my car jack) under the refrigerator door, loosened the upper hinge, slightly raised jack to take the weight off of the lower hinge, removed the hinge with a 5/16 nut driver and the cam with a 5/16 socket. Installed new hinge and cam, removed door support and secured top hinge, check operation. Worked GREAT, did not have to remove door.

take fan out,put new in

Empty all the good stuff stored in the door. Remove top hinge, lift off door. Remove bottom hinge from door and refrigerator, replace with new hinges. Replace door and reinstall top hinge. Very simple. Worst part was removing all the stuff stored in the door then putting it back! My parts arrived very quickly and I'm very pleased with Part Select.