Models > CSX20EFB > Instructions

CSX20EFB Hotpoint Refrigerator - Instructions

All installation instructions for CSX20EFB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CSX20EFB
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Door would not automatically close.

  • Customer: Gary from North eastham AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 98 of 106 people found this instruction helpful
Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.

Sticking Light Switch

  • Customer: Jonathan from Lilburn GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 39 of 43 people found this instruction helpful
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.

Door closing cam had disentigrated over the past 12 years.

  • Customer: Randall from Ashburn VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 18 of 20 people found this instruction helpful
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.

Door wouldn't stay closed & was out of alignment

  • Customer: Patsy S from Ahoskie NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 16 of 18 people found this instruction helpful
Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.

Noisey fan/motor (bad motor bearing ?)

  • Customer: Keith from Fort Worth TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 16 people found this instruction helpful
Removed 2 phillips head screws to remove ice maker (could have just loosened them)
Pulled fan off of shaft
Removed 2 phillips head screws on motor bracket , disconnected three motor wires & removed motor.
reversed process to install new motor & fan blade.
Space was a little tight for two hand and arms, but do-able.

Wouldn't cool

  • Customer: Clarence from Great Cacapon WV
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 13 of 17 people found this instruction helpful
I removed the 3 screws that held the motor and fan. Exchanged fan blades and reinstalled the fan and new motor

I was surprised to find the motor. The refrigerator/freezer was over 28 yrs old. Works fine now

Motor rattled loudly

  • Customer: Robert from Kingwood TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 10 of 11 people found this instruction helpful
Turned off the refridgerator. Took everything out of the freezer compartment & put into ice chest with pleanty of ice on top. Removed 2 screws holding the ice maker in place & placed ice maker aside. Removed shelf. Removed one screw on back plate, pushed up on the holding tabs at the top of the back plate & removed the back plate. Removed 3 screws holding the motor bracket in place along with the 3 wires. Installed new motor & used the wire extensions provided due to the electrical connections on the new motor being on the opposite side. Had to bend one wire tab down to clear the motor bracket. Turned refridgerator back on to ensure correct rotation on the fan. Reinstalled back plate & ice maker & shelf. Waited 30 minutes before putting food items back in freezer compartment.

refigerator door doesn't close completely by itself

  • Customer: Robert from Turnersville NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 10 of 11 people found this instruction helpful
Replaced broken riser cam set. Removed door by taking off top hinge pivot. (cap - 1 screw and hinge pivot - 2 screws). Lift door off bottom hinge pivot. Replace upper cam attached to bottom of door. Replace lower cam and hinge pivot assembly. (2 screws). Place door back onto lower hinge pivot and re install top hinge pivot to secure door. Adjust lower hinge pivot to achieve proper door height.

Refigerator door would no longer self close

  • Customer: Melvin from Philomath OR
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 9 of 10 people found this instruction helpful
Moved all items from door storage into refrigerator shelves. Removed top hinge cover held by single screw and top hinge plate held by two bolts. Lifted up door to clear bottom hinge pin and removed door. Covered open front of refrigerator with plastic wrap to keep cold in refrigerator with door removed. Laid door on kitchen counter top and removed bottom hinge assembly held on by two bolts. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door (helps to keep the three plates in same sequence and note the position of cam). Drilled out the rivet that holds the lower cam to the bottom hinge pin. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet). Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts. Placed cover on upper hinge assembly and secured with original screw. Removed plastic wrap from front of refrigerator and moved the items that originally were stored in the door back to provide weight needed for door to close properly. All done and the door works like new, and all in less than 45 minutes. Would have been a more difficult job without the pioneering of people on this site. Thanks to all!

The refrigirator light would not come on.

  • Customer: Jania from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 13 people found this instruction helpful
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

thermostat control not working properly

  • Customer: Betty from Lake Village IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 12 of 20 people found this instruction helpful
repairman came looked it over said problem was thermostat control which was not made anymore and left charging service call $190.00 I went online found the control for $160.00 received it in 3 days put it in 30 mins later working fine.

Refridgerator warm, freezer warming

  • Customer: Dilver from Milton KY
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 11 of 17 people found this instruction helpful
refridgerater side warming, freezer warming
Appliance
General Electric Refrigerator

Model
TFXW20R

Level of Difficulty
Really easy

Time to do repair
1- 2 hours

Age of Appliance
More than 10 years

Tools
Pliers
Nutdriver
Screw drivers
Dilver From Milton, KY
Dec 05, 2011
0 out of 1 people found this instruction helpful



First I diagnosed the problem being a defrost timer as the symtoms are the same as the heater elements. I installed the timer and it worked great for about a week until the frost build up on the evaporator became too much again and then the symtoms returned. I then checked the heater elements and found that both were bad PLUS two clips to the elements were corroded. I then ordered the 2 heater elements. There is more than 1 heater element. Make sure you measure the length of each and then use the graph picture with "Parts Select" on the new ones before you order. There is about a 2" in length difference. Also one comes in a kit with thermostat and wires. Wrong for me. I really wanted that unit as I needed the harness for the bad terminals but it was the wrong heaters and it also came with a new thermostat. Luckly I did not order that one but did order a new thermostat to make sure I did not have to go through this ordeal again. When the parts came I had already replaced the terminals and was ready to go when FedX came. Just make sure you check your heaters before just buying the defrost timer as it may keep you from going back to redo your repair. Just doing your home work before ordering may save you much time in your repair. "PARTS SELECT" was one day on both orders and I just ordered standard shipping. They are great to do business with.

CAMS ON FREEZER DOOR BROKE

  • Customer: WALTER from FROSTBURG MD
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 8 of 9 people found this instruction helpful
REMOVED TOP HINGE AND ELECTRICAL CONNECTOR (FREEZER DOOR HAS ICE AND WATER DISPENSERS) THEN HAD TO TURN OFF WATER SUPPLY TO UNIT AND DISCONNECT THE HOSE TO THE DOOR AND REMOVE THE SPRING PROTECTOR FROM THE HOSE -- THIS REQUIRED REMOVAL OF THE COMPRESSION FITTINGS IN THE WATER LINE SO SPRING WOULD COME OFF OF THE TUBE.
THEN REMOVED BOTTOM HINGE FROM THE DOOR AND USED SAW TO REMOVE THE RIVET THAT HAD HELD THE CAM TO THE HINGE, USED A NUT AND BOLT TO ATTACH NEW CAM. PUT OTHER CAM (USED TWO) IN THE HINGE AND REPLACED LOWER HINGE UNIT ON THE DOOR. THEN REATTACHED BOTH HINGES TO THE REFRIGERATOR AND LINED UP THE DOOR PUT THE SPRING PROTECTOR AND COMPRESSION FITTINGS BACK ON PLASTIC TUBING AND RECONNECTED THE WATER SUPPLY AND ELECTRIC FITTING, TURNED ON WATER TO UNIT AND PRAYED THERE WERE NO LEAKS. PRAYER WAS ANSWERED, THE WATER DISPENSER WORKED PROPERLY AND THE ICE MAKER FILLED WITH WATER SO I THEN REPLACED THE HINGE COVER ON TOP OF THE UNIT AND THE GRILL AT THE BOTTOM AND HAD A PEPSI. A FEW YEARS AGO I HAD REPLACED THE CAMS ON THE OTHER DOOR WHICH HAD NO WATER/ELECTIC CONNECTIONS AND WAS A MUCH SIMPLER JOB.

Noisy Fan Motor - Bearing went out.

  • Customer: Robert from Carpinteria CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 9 of 12 people found this instruction helpful
Moving the frig out and cleaning was the hardest part of this job - lots of dust collected over the 17 years the frig was in place. Once all the cleaning was done, with the frig out and back cover off (10 -12 screws taken off with nutdriver),I plugged the frig in and observed the the problem was a noisy fan motor. The motor is at the very back of the frig with easy access to the 3 brackets holding it in place.
Pull off the electrical clip. Remove the screw holding the bracket to the frame on the front bracket, leaving the bracket attacked to the fan. The other two screws remove from the fan, leaving the brackets in place.
Reverse the procedure when you receive the new part from PartSelect(great company to deal with)!

Refrigerator door wouldn't close right

  • Customer: Anthony from Highland Lakes NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set
  • 9 of 13 people found this instruction helpful
GET 2 "door closing cams"
Yep. same as some others here. found some black plastic pieces on the floor, when door wasn't closing right. I took the door off by taking off the top bracket. very easy. bottom bracket has the broken cam riveted to it. need hacksaw to get this off then punch it through with hammer and a screwdriver. this is the only part that took a little while. replace the closing cam and find a small nut & bolt or screw to replace the rivet you just sawed in half.
Replace the closing cam that is on the bottom the the door as well. even if yours isn't broken. replace it anyway. put door back on and done. not a diffucult project if you know about the rivet and needing 2 closing cams beforehand. good luck
All Instructions for the CSX20EFB
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